Home theater

Buenos dias, ayer ínstale my nueva barra sonos arc, con mis era 100 y sub mini, casi todo lo reproduce en dolby digital plus, que es atmos, pero el problema que tengo, es que al poner una película comprada en mi apple tv 4k y que es compatible con dolby atmos no me la reproduce con esta calidad de sonido, en cambio en el apple tv 4k la música que tiene dolby atmos si que la reproduce con atmos, sabéis a que se debe? gracias!

Recently my playbar stopped working, it was part of our home theater surround sound in our media room.  I have called Sonos support quite a few times without getting to a solution.  The Sonos app would show the room as playing music however no sound was coming out of any of the speakers including the sub.  I removed the surrounds and sub from the room and they will work and play sound now through the Sonos app.  This led me to believe it was related to the Playbar, which is when I tried a factory reset.  All attempts to add it back to my system have been unsuccessful, i have tried both wireless and connected via ethernet cable, on the last call the rep asked me to reboot my phone and try again.  Is my Playbar dead or is there something else I can do to troubleshoot? Is there somewhere I can take it to confirm? 

 I've been using Sonos products for a while, and I must admit, the iPhone app and recent speaker syncing issues are quite disappointing. This is meant to be a high-end product, yet I can't even get the system recognized on the app, even after resetting everything. And the endless "Not connected" desktop app messages are baffling, as my router has been in the same location for the past 3 years. Could someone assist me with this? I would greatly appreciate it. iPhone APP: 

I currently have a playbar and 2 Play:1’s that make up my general media setup. I am buying the EPSON LS11000.  My goal is to go from Xbox Series X to AV Receiver, then from AV receiver to Sonos and projector.  Currently I don’t have the AV receiver. I’d prefer to spend under 2k on any new components (av receiver, port, etc) Can someone tell me the cleanest setup to accomplish the above?  TIA

Can I connect my TV and PC to my Sonos connect wirelessly. I'm using S1 app. Signal is send out via RCA cables to amp.

Hi allI’m having issues connecting my remote to the Sonos Ray. Setup:TV : Medion (https://aldi.medion.com/md31196/be_nl/?refPage=aldi)Ray is connected via Optical cable, but works fineTV setting are set to activate CECRemote : When holding my hand in front of the remote it does not work (on my tv etc) as such it should be an IR remote. What’s happening:When I go through the setup procedure and I click the plus button on my remote the light blinks on the Sonos Ray, as such it is my impression that it does receive or see the remote.However it keeps saying it’s unable to recognize the remote. Any tips I can try?

Como. Conecto mi smart soundbar Arcz si  la bocina no tiene  conectar de la Luz  

Hi All,Just get my Sonos Beam Gen 2 in order to complete my Panasonic OLED 55EZ950E sound.Of course HDMI port 2 is ARC labelled and I d’like to use it in order to connect my Beam but no success until now… Sonos app said Viera Link is not enabled. Viera Link is well activated in settings but I can't acces to Viera Link in apps in order to set up sound as home theater (information found on this community).Beam works with optical cable but I don’t buy it for using it with optical cable, I want to use 100% of Beam Gen 2 potential.Hope someone succed to solve the same issue :)

Hi,i have 2 cats and I try everything to keep them out from them scratching the sub but not working. if I buy those sticky plastic cat scratch protector like this https://www.amazon.ca/dp/B09NC3XH3V?ref_=cm_sw_r_apin_dp_1ZXFRNERC1VWPTMJ1AFB will it reduce the Sonos sub sound?i wouldn’t cover the hole. thanks ‘

Trying to install Amp on my app App sees the Amp, starts installation and asks for 8 digit code. It then tells you to push the green lit join button. However the join button is not lit  Stuck. Suggestions??

If someone could help me with some tips I would be very appreciative…. my wife will think I’m a savior! I just purchased a home with a projector setup in my living room. There is an Epsom projector which has an audio out line into a Connect which is using WIFI (smaller version), for video the projector is using an Apple Tv. Whenever we use the TV we repeatedly have to repair the Connect into the projector and the Connect Amp in my media closet. Anytime we start watching, pause a show, move between streaming services, or if the Apple TV goes into sleep mode. Both devices are always connected in the app, we just have to repair them constantly! Any tips?

Hi all…I’m having a problem with the sound output on my Arc and 2 x Sonos 1 rears. I’ve done the basics right - e arc connection on TV and ‘Auto’ on the sound settings on the TV, but sometimes, say, through the native Netflix app for instance, a film that states Atmos will state “Dolby Multichannel 2.0 PCM on the Sonos app. It doesn’t always happen, so I know my set-up is ok. Is this Netflix not showing the correct sound output?Thanks in advance.

Comment fait ton pour pouvoir faire réparé un subA qui s'adresse?

Hello,  I have a beam gen 2 connected to my samsung tv with HDMI eARC and set up Alexa for voice control.It’s working great for all alexa’s request except the one regarding the TV. turning the tv on and off with alexa sometimes doesn’t work. I noticed that the tv had a blinking power red light. I think it’s related with the beam because when I unplug it the red light is not blinking anymore and the command works.Is there anything I can do to fix that ? I can’t disable HDMI CEC just for the sonos, on the samsung it’s all or nothing for CEC (anynet).I already try to unplug tv for 60 sec, it works for like 30 sec and then the blinking starts again.Hope I find a solution. Regards,Hugo

I have the following setup in backyard: Amp connected to outdoor 3rd party speakersAmp LFE connected to dedicated sub amp LFE input I plan to add another Amp and 2 more speakers to create surround sound for movies. If I wanted to add another sub with its own dedicated amp, can I do the following?1. Y-split the LFE output of the primary Amp that's powering my current speakers and connect the split connection to 2nd sub amp?2. Can I use the LFE output of the 2nd Amp (powering surround speakers) and connect it to the LFE input of the 2nd sub amp? TIA!

I would like to ask also to whom have the 2 ERA 300 as surround speaker...the fact that the central facing driver is disabled, when listenting to NON Atmos music is the sound worst than having for exemple 2 surround ERA 100 or Ones?I am still unsure if to add 2 ERA 300 or 100 to my Beam gen 2+ Mini sub sistem...I watch movies and listen to streamed music (non Atmos).Thanks 

I never thought sound setting could be so complicated, the settings you need to change to make things work and no device gets it quite right. I am using a LG C1 with an Apple TV 4K and a PS5. My Sonos setup is an Arc with sub and a pair of Ones. There are numerous options to try and get the audio format that works for everything but all seem to be a compromise and fairly confusing, at least to me.Firstly the Apple TV, when the LG tv is set to passthrough there is no Dolby Digital or Dolby Digital Plus, it passes the audio as LPCM 7.1, but Atmos works. You can change format in the Apple TV settings which makes it send DD 5.1 but for some reason turns off Atmos when this is done. I am unsure why there is no way to set it to play DD for non Atmos and keep Atmos on, or why you can’t select other formats like DD Plus. I have read that LPCM is better because it is lossless. But for me Dolby sounds better, as though it is not just about channels but how Dolby separates audio sent us

Hello,So I just got the Sonos Beam 2 and want to use it to it’s full capacity, meaning Dolby Atmos.I own an Epson TW6250 projector and I use an Amazon Fire Stick Max 4k to have access to Netflix, Hbo Max, etc.The issue is that in Netflix I can’t get Atmos (I’ve changed the settings to HIGH) and when I check the Fire Stick settings, it’s set on Auto (in order to get the best sound) but Atmos is not recognised.The HDMI cable is gold plated, so the highest 4k hdmi cable out there, I paid around 100 euros for it.Can you help me fix this issue? I want to be able to enjoy Atmos!Thanks!CPS: I attached an image to showcase what I mean by Detected Audio Capabilities Dolby Atmos = No. 

I can't pair my arc soundbar to my cell phone. I've gone to the end of the internet with no luck. Plug Un plug set and reset stand on my head ... everything and no luck .  I need help !!

Hi, I am looking at a set up with s Samsung TV, arc, amp, four ceiling speakers and a Virgin V6 box. How does the Virgin box connect to the amp?Thanks 

Hoping to get some help in this forum.i have the input of HD FURY connected to my mac and the output which says earc audio to sonos beam 2 and the display to my Samsung TV which has a ARC port.when i play movies on my mac the output on the sonos app is showing as multi channel PCM 7.1 which I initially thought was dolby atmos but just found out its not.i have the latest version of the software and done a factory reset as well but still showing as multi channel pcm 7.1hoping someone cane help me here to get atmos through hd fury.Happy to provide more information if needed  

I would like to place my sonos arc inside a tv cabinet that has a niche. If I add Sonos One to make the surround, the side speakers of the sonos arc (the ones that would be used to recreate the surround) would stop working, therefore not creating problems if I insert the speaker inside the niche or would the sound still bounce?

Hello, in your opinion, is it better to add a Sub Mini to Sonos Beam Gen 2 or add 2 Sonos era 100 speakers? My intention is to listen to music.

Hi, I have some old movies at home that I would like to watch with my family, but they have sound in DTS-HDMA, which my soundbar and TV do not support. So, my solution is to convert the DTS-HDMA to Opus. However, when I start playing the movie, the application displays "Dolby Digital Plus," "Dolby Digital," or "PCM Multichannel 5.1." I'm wondering if this is normal. My TV is configured with eARC and pass-through, but I don't know if that helps. I've tried everything, and I'm confused.  

i have many sonos speakers in my home, in the living room i have a arc + 2x era300 + 2x sub(gen3). i would like to create a group for the era 300s and one of the subs for music only without effecting the use of the sourround set when driving from arc earc tv setup.  in other words i would like to occasionally just use era 300s and a sub when listen to music only.