Sonos Beam Cracking along the top

  • 3 September 2023
  • 1 reply

My Beam 1 has a hair line cracking forming that goes all the way along the top edge, almost all the way around the whole speaker. It is kept out of direct light, and is minimally handled (only for cleaning) and has never been dropped or hit. Is anyone else experiencing cracking in their products?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +16

Hi @everdoom, welcome to the Sonos Community!

I would recommend that you, and anyone else who experiences hairline fractures, to reach out to our support team for further assistance.

If possible, I would suggest taking pictures of this before reaching out as they may need pictures of this issue.

I hope this helps!