I just installed my Arc + Sonos Era 300 and my Arc sound bar only makes gunshot sound
I just installed my Arc + Sonos Era 300 and my Arc sound bar only makes gunshot sound
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Userlevel 7
What model TV do you have? Are any other devices connected to the TV?
My TV is an LG OLED CX 65, without connection to any other device. Thank you
Userlevel 7
Try this:
Disconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable.
And set your TV to these settings:
HDMI Input Audio Format: Bitstream
Digital Sound Output: Pass Through
eARC Support: On
I have rebooted the entire system and now it seems to work
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