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Contributor I
Sep 2, 2023 7:21 AM UTC
Answered

Sonos mathematics

Can anyone explain how Sonos mathematics work?

I have an item in my cart to checkout and they are applying a 15% discount that just doesn’t add up

product price $2798 with a 15%discount however discount is only showing as $375 i/o $419.70🤪🤪

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Corry P
Corry PAnswer
Sonos Staff
Sep 5, 2023 9:59 AM UTC

Hi @Bose convert 

Welcome to the Sonos Community!

$375 is 15% of $2500, so it seems likely that the discount voucher you had was good up to a value of $2500, and you had to then pay the remaining $298 of the bill at full price.

If you have a copy of the voucher still, you should see that stipulation on it under the T&Cs.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

3 replies

106rallye
Sep 2, 2023 8:11 AM UTC

What item? One speaker or a combination?

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Contributor I
Sep 2, 2023 9:36 AM UTC

Combo - Arc/subwoofer 

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Corry P
Corry PAnswer
Sonos Staff
Sep 5, 2023 9:59 AM UTC

Hi @Bose convert 

Welcome to the Sonos Community!

$375 is 15% of $2500, so it seems likely that the discount voucher you had was good up to a value of $2500, and you had to then pay the remaining $298 of the bill at full price.

If you have a copy of the voucher still, you should see that stipulation on it under the T&Cs.

I hope this helps.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein