Home theater

If I listen to music, the arc into era100s both play as they are set up insurround but with the TV era 100s don’t play

Hi I recently added a sub gen 3 to my arc speaker.My question is - do I need to retune the setup again ?What about moving the sub across the room from time to time… Do I need to retune every time I moved it ?

After adding arc to room of my choice it shows up  in another room tried this twicety for help

My son bought the beam and 2 stand alone 1 speakers TCL TVAlways could control vol using my DTV remote and speakers are not set up as surround so the tv beam n family n kitchen speakers play same program on tvSpeakers stopped working Reset surround which I did not like but DTV remote still worked the volume Tonight I called SONOS again to make speakers repeat what tv beam is doingdid not check DTV Volume but now it will not regulate the volume as it has always doneturned tv off to try and resetno luckcalled SONOS a waste of time Hope someone can help me get back my DTV Volume control  

We've recently changed our broadband to BT. The beam is working fine but no sounds from SL1 surrounds..they all say connected..I've tried factory resetting and rebooting the router. In the system info it says surrounds won't work with the WiFi? But when I take them off as surrounds and added just as speakers they work fine with the WiFi. Can anyone shed any light ?  Moderator edit: redacted serial numbers from picture

I have a Samsung 2019 Q60 TV which has an ARC port but I am having trouble making Dolby Atmos work. Netflix: Plays Dolby Digital+ 5.1 Apple TV+: Plays Dolby Atmos fine XBOX: Says my device is not Dolby Atmos compatible.My advanced settings on the TV are as follows. Any idea what I am doing wrong? Sonos support blame xbox, samsung support blame sonos, xbox support blame everybody else…  

I was planning on replacing these one SL surrounds with Era 300s. There are 2 ceiling fans directly above each speaker though. Ceiling height is 8 ft. Another option could be to wall mount them upside down along the back wall. Any thoughts would be welcome. Current system is Arc, sub gen 3 and SL surrounds.

Hello,I was a poor student that didn’t keep up with trends now with a home theatre problem.I have a first Gen Play:1 (no longer in production) and the first Gen Ikea bookshelf. For my baby shower our bff got us a huge TV and now I’m having trouble figuring out the most economical and less wasteful way of setting up a home theatre when I purchase a playbar. bonus if it doesn’t take a lot of time.unfortunately, Ikea has upgraded to the 2nd Gen bookshelf and it doesn’t pair with the old one.  Does anyone have any suggestion on what to do? Thanks a lot!  

I added 2 e300 surrounds speakersWell recognized with arcBut when I listen tv in 5.1 there is no sound into the surround speakersI would like to set like the first time with all the bios to detect the space, how can I do that, please?

I have a Beam 2, with 2 symphonik rears.   I want to group one ERA 300 as a front speaker with the Beam to get up firing Atmos capability.  I don’t want to spend 900 for rears. Can I group one 300 with my Beam setup and still get my movies in Atmos?

Hi, I’ve read all the other past posts and I’ve been able to work out most things when connecting my Beam 2 to my LG tv for dolby atmos to work but the instruction to put “HDMI input audio format: HDMI 2 Bitstream” doesn’t work for me as it’s grey’d out and I can not select anything. However, when nothing is playing through the sonos, that menu option isn’t grey’d out for me and it’s automatically selected to whichever HDMI I’ve previously selected. For example, if I’m on HDMI 1 (even though the HDMI ARC is HDMI 2), that menu is already selected to HDMI 1. Anyone got any advice? 

Hi,  I’ve recently purchased 2 subwoofer mini’s and a ARC soundbar. I can pair one of the subs, but the second one says it doesn’t have any speaker to add. Whats the workaround to fix this? Regards

 I received my Arc and Sub yesterday from best buy.  Had handy person come out today to wall mount ARC and fish wires through wall to back of LG 77 C2 tv.  Sonos Arc and Sub are talking fine with each other, but when I try to pair it to TV through the sonos application it fails and says unable to connect to ARC or something along those lines.  Very very annoying.  I am sure if I contact LG they will say contact Sonos and Sonos will blame LG, etc.   Have read a lot of the knowledge base on here and there seems to be some issues likely going on with the c2 Tvs  and the ARC is this true?  ff so this is a very expensive paperweight as main purpose is to watch this with my TV vs streaming music or other stuff.  I have tried literally everything.  Whether would to turn smartlink on/off, unplug all hdmi’s power cycle it, etc..  Is the c2 and the ARC just not compatible with each other currently?  If so let me know please and will save me time.  Wish I would of read of some of these issues ear

I am having trouble with the hdmi input on the back of my Beam. It’s so loose it loses connection from vibration and then I lose my surround sound. This is the second Beam I’ve had that has this issue. It seems to be a factory defect.Has anyone else experienced a loose hdmi input? How do I resolve?

Hi, newbie and my first question. Please be gentle.Yesterday I took delivery of a lot of Sonos items, having first bought a Move and a Port. (Port no longer needed). Having connected the ARC to my Sony Bravia tv, model no KD55Af8 using the HDMI and optical adapter, I find that I can increase tv volume with the tv remote but cant take it back down unless I switch off the ARC. I need to have use of the tv remote to be able to change channels. Have I done something wrong? The t.v has an HDMI ARC input, but only an optical output.

My current set up is a Connect:Amp hooked to a Monoprice 4 speaker selector (https://www.monoprice.com/product?p_id=9995T) which is then connected to 2 pairs of Polk RCi80 ceiling speakers in my kitchen and one pair of Polk Atrium 6 for my patio. The current system works well as I rarely need to play them all together so in the winter the speaker selector is programmed to my kitchen and in the summer it's programmed to my outdoor speakersI am building a large covered patio and thinking I can keep my existing set up and replace the Polk Atrium 6's with one pair of outdoor ceiling speaker (non-Sonos brand) and then add another pair for ceiling speakers (also non-Sonos) and that will fill out my speaker selector (2 pairs outside, 2 pairs inside).  The Sonos Connect:Amp is located inside in a media closet and the TV will be outside under a covered patioI want to add a soundbar to the system so that I can play TV audio out of the soundbar but also hear the TV sound coming from the ceiling s

I just bought Sonos Ray. The setup went OK. Before installing the Sonos ray, I had paired my bluetooth headphones with the TV. I could choose to turn off the sound on the TV and keep it on my headphones. After installing the Sonos Ray, I still get sound to my headphones, but I can't turn off the sound on my TV without turning off the sound in my headphones at the same time. Is there a simple solution on this matter? I have a Samsung 6-series TV. Thanks!

HiIs it possible to use to use two Era 300 as rear speakers in the surround system and switch them case-by-case as the main music speakers? I feel I will have to decouple and set up the speakers every time I want to listen to music and not use the arc.   i’m asking this question because I think to two 300  solely will sounds better with stereo music compared to full a surround system including the arc, where the 300 will only be providing rear sound. Does that make any sense?So again, is there a simple way to switch the speaker configuration from surround to Era only music set up?   

Dear Sonos Users, I intend to rotate the ERA300s (in diagram) to aim the inside speakers / rear channels towards my ears while its wall mounted above my head. This should also bring the reflection of the height channels closer to the listening position. Though I suspect weaker surround.Is this placement even possible as I saw the note in the guide saying that audio will stop if the speaker is at a steep angle; I am just not too sure which angle and what axis will cause this. Would love to hear your thoughts. Thank you.

Recently purchased a Sonos Amp and connected to a Samsung Q series via hdmi arc. The tv source was an option at connection and now only appears if the amp is unplugged-replugged back in. As you can imagine, this is very inconvenient.  Any suggestions on making the connection more reliable? HDMI cable is new and the amp is 3’ away from tv and an access point is 10’ away. We tried to make sure all the basics were covered. 

Hello,I’ve been waiting over a month for the Sonos era 300 wall mounts to ship. My order says they would ship by May 31 and here we are they still haven’t shipped yet. Why is this delay so long? I would really like to enjoy my Era 300 where they should be wall mounted. Any ideas when they will be back in stock?

I’ve just setup my system the arc. Plus sub 2xplay3 as rearnow should I be hearing anything from the play3 at the rear  or only when I watch surround sound moviety

My arc  isn’t. Detected by app how do I just do a reset on arc try again

Hi Everyone,I’m interested in utilizing a Sonos Beam and Mini Sub on my PC, for gaming and connecting to the rest of my home Sonos setup.  I do crafts and whatnot so sometimes I like to sync the music in all my rooms, and my office is the only place I can’t.I’ve done some research and I understand that a Beam (gen 2) will work great from my PC.  I’m unclear on how to incorporate the Mini Sub.  Anyone here tried this out or know the details on how they work together?Any help would be greatly appreciated!  I don’t want to buy the kit and then have to return it.Cheers,Zodd

This may be a dumb question but how can you tell if the uprising drivers on the Arc working when paired with the 300s?  I find that the 300s are louder than the Arc so it's a bit hard to tell.