sub says connected but no sound

  • 11 October 2023
  • 1 reply

Sub says connected but no sound. Occasionally I can restart the sub and it will connect, but then loses connection. 



Best answer by Airgetlam 11 October 2023, 05:45

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Now you need to call Sonos Support directly to discuss your diagnostic.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.