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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,023 Topics
  • 30,707 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6023 Topics
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GrayjohContributor I
asked in Home theater
Set up with two accounts

I recently moved house and set my Sonos Arc up under one account and inadvertently set the sub up under another. How do I get them both under the one account?Thanks

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Airgetlam
1 year ago
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KeanejpContributor I
asked in Home theater
Rear speakers

Any way to get the ones rear speakers to play same content as beam gen2 whist watching normal TV stereo 2.0.  

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Airgetlam
1 year ago
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Eran_1807Contributor I
asked in Home theater
Ikea symfonisk stereo with two diffrent products.

I got Sonos Arc and I just bought an IKEA Symfonisk lamp. I want to purchase the IKEA Symfonisk frame and wonder if I Can pair the Lamp and the Frame to crest a stereo mode, or do I need the two to be the same product?

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Airgetlam
1 year ago
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sawyergeContributor I
asked in Home theater
How to make AMP, ARC, and SUB working together

I have an AMP, ARC, and one SUB. How to connect/configure them so that they can work together for my TV/Stream?

8034
Airgetlam
1 year ago
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MikeE67Chromatic Producer I
asked in Home theater
Arc TV output query

Hi. I have not encountered this problem before.Amazon music works but there is no sound coming from the TV.Fortunately I don't have many problems with my Arc soundbar but when I do I usually get no sound at all not some sound depending on what source is selected! Any idea why this is happening? Before anyone says, no the mute isn't on 😋 Cheers 🍻 

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M
1 year ago
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Zwang31Contributor I
posted in Home theater
Getting better volume from One SL

I have had the Sonos Arc for the better part of a year. I recently purchased 2 One SL speakers to get a better surround sound feel. I connected all 3 of the devices, but the One SL speakers put out very minimal sound. I went through the forum to increase the volume, but it did not work. Does anyone in the community know how to get the volume on these 2 speakers to increase?Thanks!

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jgatie
1 year ago
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didperpContributor I
posted in Home theater
sonos beam gen 2 qui bug

Bonjour j ai un soucis avec mon installation , d'un coup le son se mets a fond et en saturation sans raison et je suis obligé de le débrancher pour que sa revienne a la normale merci pour vos réponses 

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Ken_Griffiths
1 year ago
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Teflon DonContributor I
asked in Home theater
Receiver output + Optical adapter + Sonos Arc = Success?

If I take my Pioneer VSX-21 Elite Optical output, to the Sonos optical adapter, to arc adapter and plug into the sonos arc soundbar I should be able to switch inputs on my receiver and have that audio stream so i can then pair either a couple of play ones and a sub? Simple question but nobody at Sonos can give an answer.  

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1 year ago
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bmarkkContributor I
posted in Home theater
PLEASE ADD SUB MUSIC and TV INDIVIDUAL CONTROL

hello,i am formally requesting to add separate SUB level control for music and TV. The sub volume for TV is great but way too low for music! everytime i listen to music i have to increase sub, then reduce when i watch TV. please add individual sub control, i dont see a down side to this. i’m requesting the same implementation as the surrounds currently have. 

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S
1 year ago
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Putz0425Contributor I
asked in Home theater
Home theater

Will be using in theater room that is 12 feet wide by 25 feet deep with 7 foot drop ceiling. Hooked up to 98 incg TCL tv. What would be best setup: Arc theater in a box with 2sl’sorArc, the sub and 2 5’s? or a different one? I am looking for the absolute best setup for movies/sports/tv. Not for music as I have other setups for that. 

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Ken_Griffiths
1 year ago
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MatrakContributor I
asked in Home theater
Status light

Hi folks, Here is my Sonos setup : Beeam Gen2 / Sub mini / 2 x OneSL  When i disable surround Audio, Sonos One SL are flashing green (slowly), not pleasant during the night... So I want to simply disable all status light , when i do that wih iOS app in the piece , Sons One Sl remains illuminated… (Beeam & Sonos Sub are OK off), Can you help me ? Best regards,

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Corry P
1 year ago
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jb01Contributor I
posted in Home theater
decalage de son system beam+mini sub et video source ordi connecte a un videoprojecteur

Bonjour, j’ai un retard de son entre la video et mon systeme SONOS (beam gen2 + Mini sub). J’ai essayé de mettre le projecteur en muet, ce qui ameliore un peu, mais j’ai toujours un decalage significatif. Si quelqu’un a eu le meme probleme et a une solution a proposer. Merci d’avance… 

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J
1 year ago
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DSA1591Contributor I
asked in Home theater
Sound volume

I have a Sony Bravia tv linked to a Sonos Beam Gen 2 vis HDMI Arc. Most tv channels are ok but some show Stereo PCM where the sound volume is very low and poor quality. I have to double the volume setting to make it audible.Is there a solution for this? 

2474
Airgetlam
1 year ago
A
alonr29Contributor II
posted in Home theater
Audio delay

Hello I I had a Sonos surround with an arc/ sub/ on, so -2 pcs.And everything was excellent!I have a Samsung tv and an apple tv last generation.recently I upgraded my one so to Sonos five.One now I have a delay in the sound when I watch tv.It's only when I watch one of the regular channels.When I watch movies and tv serials, there are no delays.Is there something to do about it?Thank you 🙏

74611
Airgetlam
1 year ago
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ArceophonContributor I
posted in Home theater
Sonos Beam Gen 2 not playing Dolby Digital +

I recently purchased a Beam Gen 2 and finished setting it up. My tv is an LG UH6500 which supports Dolby Digital Plus (LG 43UH6500 | ▤ Full Specifications & Reviews (productz.com)  I am connected via the HDMI ARC port, but when I stream a movie in Netflix/Disney Plus  (“All Quiet on The Western Front” “Starwars Episode 3”) The Sonos app only lists “Dolby Digital 5.1” instead of “Dolby Digital Plus 5.1”Is there any troubleshooting for this? My understanding is that Netflix and other streaming services should stream in Dolby Digital + if the beam is connected through ARC, not standard 5.1 

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G
1 year ago
A
Angus666Contributor I
posted in Home theater
setting up Arc and Fives

How do I set up an Arc without having an Arc HDMI?

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Airgetlam
1 year ago
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ris66Contributor I
asked in Home theater
Samsung NeoQLED - Sonos Playbar

I have a Samsung NeoQLED (QE65QN85B) connected to my Sonos Playbar with the optical cable.What do I have to do so that I can adjust the Sonos volume via the Samsung remote control. Unfortunately, this does not work. Thanks for an idea. 

552
106rallye
1 year ago
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Rie NakayaContributor I
asked in Home theater
playing back SACDs

Hi. I am not having any success in playing back SACDs through my Sonos Arc sound bar.  My disc player is a Sony UBP-X800M2. It is connected via HDMI cable to a Sony BRAVIA KJ-50X80WK TV, which is connected directly to a Sonos ARCG1JP1BLK ArcSoundbar.  I have no problem playing back regular CDs. I have tried connecting the disc player directly to the sound bar, with no luck. I have tried adjusting the audio settings on the TV, with no success, and have asked Sony for advice, but they are unable to help me. Thanks in advance for any advice you may be able to offer. 

78510
Airgetlam
1 year ago
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JonSorberContributor I
asked in Home theater
playbase

Why won’t my Playbase play with the rest of my Sonos system when the TV is off? 

1153
N
1 year ago
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PreethContributor I
asked in Home theater
playbar grouping with sonos one and submini

I have 4 play one and 1 playbar . Recently upgraded to 2 Sonos one and a sub mini and disconnected my existing play one I tried to group the playbar with Sonos one and sub mini to get a 5.1 but it’s not working . I have grouped Sonos one and sub mini as one unit and playbar as another. everytime I pay Tv or music I try to group the two but it’s not working . Only playbar works and it plays only on playbar how to rectify this

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106rallye
1 year ago
P
PreethContributor I
posted in Home theater
unable to group playbar and one

I have 4 play one and 1 playbar . Recently upgraded to 2 Sonos one and a sub mini and disconnected my existing play one I tried to group the playbar with Sonos one and sub mini to get a 5.1 but it’s not working . I have grouped Sonos one and sub mini as one unit and playbar as another. everytime I pay Tv or music I try to group the two but it’s not working . Only playbar works and it plays only on playbar how to rectify this

1784
106rallye
1 year ago
J
JOCARCEContributor I
asked in Home theater
Compatibility Smart TV Samsung QN90B Neo QLED 55`` (2022)

Good afternoon,First of all my apologies for using Google translate.I just wanted to see if SONOS has detected Smart TV models that best suit the SONOS equipment I have (Beam 2, Sub Mini and One Gen2).I intend to purchase the Smart TV Samsung QN90B Neo QLED 55`` (2022) and I wanted to verify that there are no incidents and that the SONOS equipment is compatible and gives clear value to the sound of the TV.In case anyone knows a similar situation.Thank you so much for your attention.Regards.

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J
1 year ago
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tracy100Contributor I
asked in Home theater
Arc TV sound in other rooms

If I purchase an Arc will I be able to listen to TV audio on Sonos speakers in other rooms?  Thank you.

231512
Airgetlam
1 year ago
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jimtdContributor I
posted in Home theater
TV to Use with Sonos Arc

I’m looking to by a new TV and want to make sure it is compatible with the ARC (current LG isn’t and had to install HDFury to resolve lip-synch issues).  Am considering….   Samsung S95B OLED Model QN65S95BAFXZA   LG Class B2 Series OLED Model OLED65B2PUA   Sony BRAVIA XR A80K OLED Model XR65A80KAny feedback on if any of these models should be avoided because of compatibility issues?

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G
1 year ago
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msetterAvid Contributor I
posted in Home theater
Frustration - Want to nuke my entire system

I moved a couple weeks ago and I got my TV mounted and was trying to setup my Living room Sonos -  Sub, Playbar and (2) Play 1’s.    The Sub and Playbar come up fine under TV room.  One play one shows under living room 2,  the other not at all.   For some reason in the App I can’t just delete a speaker, nor can I move it to another room.   I tried to do the paring under TV room, cant find 2 matching.   I did a factory reset on the play 1 not showing, added it then added it to the TV room, it showed up in TV room 2.   I’ve reset both Play 1 and added them a few times.  I get network errors in the app saying it can’t update or can’t add part way thru.    My network is up and runing, did speed test with over 700mps.  the only time it bounced was when Sonos was adding the play1 to the room.    I’ve been trying to get these two damn speakers setup for 2 hours.   I do not have a wired connection in the room, so I’ve been running them upstairs to try hardwired. same thing.   I’m frustrated en

24716
M
1 year ago
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