Home theater

Dear Sir/MdmI submitted a diagnostic number 625676669I bought a new Sonos Beam and Sub Mini last week.   Coupled with two Sonos Ones, I formed them up as surround speakers. When I watch movies, there are a few milliseconds of cut off sound.  This is especially obvious when watching ATMOS sound movies.   This happens low and high volume.    Meanwhile, for Dolby Digital plus and Dolby Digital, the problem seldom occurs.      My TV is Samsung UA58R7100KXXS smart TV.   I used Sonos supplied HDMI cables.  I   Please help to investigate and diagnose the problem.    Shall I return the set as malfunction?Best RegardsRyan Lee

Dear Community, I’ve just bought a second subwoofer. The first one is placed underneath by couch. My girlfriend doesn’t want to look at the subwoofer. Is it counterproductive or silly to place the second subwoofer under the couch as well? What would a great place to put it if the first one has to stay under the couch, and I can negotiate to place the second sub somewhere else? 

Hey everyone, Wondering If this is possible… I have a Sonos system with 6 amps that have speakers all over the house/backyard. I'm wonder If there's a device that would allow me to use the tv I have on my back patio as a audio souce for some of the amps (mainly the amp for the backyard)

I have a Sony A90J and a playbar connected via optical. The only way I could get the Sony remote to work with the playbar was by turning off BT on the TV, that way it would send an IR signal to the Sonos. As a result of this, every time I change the volume on my Playbar, the TV also shows a meaningless volume change bar. Meaningless because it has nothing to do with the volume coming out of the soundbar. Whether that graphic is at 0 or 100, the volume is completely controlled by the Playbar. In getting the ATV, I was hoping to eliminate this issue, where turning up the volume would not result in the annoying graphic on the tv. I don’t see a way to accomplish this, though.Thoughts?

Hi All,I just purchased a pair of ERA 100s that I’ve paired with my Beam Gen 2. When watching TV, about 90% of the sound seems to come from the Beam and the only sound that comes from the ERA 100s are slight background sounds but no voice. Is this normal?Thanks

Hi I would like to connect my device to Sonos to listen to music 

When era 100s are connected as surrounds do all drivers on Arc fire? What happens to side firing ones? Does Arc + Sub & Rears work as 5.1.2? Assuming Arc does 5 channels (front)?

Hi, I have the Arc connected to the TV / HDMI ARC I do get the Dolby Atmos when watching Disney plus When using the Bluray : a 4K Ultra / the Arc is indicating Stereo PCM The Arc with my TV on regular cable shows Dobly Digital plus when watching TVThe movie is the same on both samplesThe movie on 4K is set to the highest Dobly setting 5.1…… the TV is set to Dolby Digital plus output I have adjusted all possible types of settings on Audio outputs The TV is a Sony XBR-75X900E Does anyone have any possible solutions? 

So Sonos came with the Era series this year and some of  customers were under the impression that the Era 100 being a replacement for the Ones were going to be see an upgrade that included upward firing speakers for rear surround applications.. However this didn’t happen..   Era 300 offers a 7.1 upgrade from traditional 5.1 but was introduced as a stand alone speaker specifically not as dedicated rear theater speakers and is pretty large in size which isn’t always applicable for most standard size rooms to be used as rears. They also come with a hefty price so that brings the question .. 1. Will Sonos design a Atmos rear speaker that allows you to upgrade from 5.1 to 7.1, that is smaller/ corner friendly that is a more affordable option to suit customers that have standard size living spaces?  something similar to the Ones’s or Era 100’s esthetic design with upward firing speakers and 7.1???

How do I get my wireless network to take the SUB with an Arc

Sony TV and Verizon cable box. I have earc HDMI connected to the TV and optical out of the TV to the Sonos Arc. Is there a better way to write this to take advantage of Atmos. I believe with optical I cannot get atmos

why cant the overpriced sub pair up with arc?

I have arc sound bar, sub(gen3), era 300 in the back and Now My question: does it make sense to put  2 era 100 above the screen? I Can only finde description on My setup so far and none of 6.1

Originally, I just had an Arc for the TV and one Era 300 for my record player. I loved this and would play records every day. Well, I finally upgraded and got a Sub Mini and a second Era 300 for the full Atmos surround sound. At the end of the set up, I was notified I would NOT be able to use line in on my first Era 300 (to play records). WHAT?! Why?! What can I do? Any workarounds or advice? Thank you.

Hi all, today I installed the Arc, sub mini and two era 300 speakers as rear speakers. I finish everything and while watching tv and listening to music from the tv, I realized the rear speaker is right centered, meaning it’s more louder than the left one, even when I do a surround test demo on YouTube. Can this be related to true play? Anyone else had this problem?

Buenas tardes a todos.Tengo una barra Bean y recientemente he añadido un One SL con la idea de añadir un segundo más adelante.Tengo la Bean conectada a la TV por HDMI ARC y cuando subo el volumen desde el mando, solo le afecta a Bean y no sube en One SL. ¿ Como puedo solucionar esto sin tener que estar entrando en la aplicación de SONOS continuamente??

I have two architectural Sonos in wall speakers that I will be using for my rear surround sound speakers.Should I mount both speakers on the back wall or one on the back wall/one on right wall?I believe back wall is the preferred but majority of the time we will be sitting in the corner of the couch.See below for the proposed locations. 

After the last Sonos 15.10 update I lost the ability to play Dolby Atmos on Disney + My audio system is:Beam Gen 2 2x Sonos One SL  ( for surrounds )I did a factory reset to all of my units - soundbar and speakers.Nothing changed with my Disney +Nothing changed with my TV settings Moderator edit: changed “Digital” to “Atmos” for accuracy

I have got a Beam and Play:1 in my living room. Have got other Sonos speakers in other room but no speaker with line in. Want to get a turntable and looking into alternatives.Sonos Port have got an autoplay alternative, and if I understand it correctly, should automatically be able to play the turntable sound to a Sonos group when the turntable starts to play.Era 100 has got a line in possibility and is quite cheaper than Port. However, as I already have other speakers in my living room the Era 100 will never be used to play anything. Will it be able to autoplay the music like the Port or it will play on it self and I then need to group it with living room-group?

Hi there, I am thinking of buying a pair of oneSL’s to use as surround sound for my TV. I already have a Beam and wondering if the pair of one SL’s will work with the Beam or connect to the Beam etc to act as surround sound?If anyone else has any help or suggestions if something else works better. I am a Noob

Hi Another bizarre, confusing issue with Sonos Arc connectivity to Alexa.Arc stopped responding to voice commands, even though set up correctly, skills enabled in Alexa app etc. I think it’s a conflict between the Arc and my Kindle Fire HD. Ie, the voice command is only heard thru the Kindle, not the Arc. If I disable the skill on the Alexa app on the Kindle, it reiterates that status, disabled etc. (Ie thru the Kindle)If the Kindle is off, no sound thru either Arc or Kindle and no response to voice command.What’s weird:1. This has only occurred in last few days. Kindle has been on and in same room as Arc for months, without this glitch?2. When I checked Alexa app on Kindle, it initially didn’t recognise any devices anyway. Now it does.3. Alexa app was running happily on iPhone alongside Arc. Suggests that it’s only conflicting with the Kindle?4. I’ve noticed the Alexa app lists the Arc (“living room”) and TV (“living ro

Hello, I want to buy 2 Sonos Five but is it compatible with Sonos Playbar and Sub ?  Thank u

Hey all, had a quick look at this topic, but didn't find a super clear answer yet, apologies if I've missed it. All I own is the Sonos Arc, worked great for streaming music, however I've recently upgraded my internet package and with that everything is on 5ghz. Trying to connect the arc to WiFi for streaming I got an error stating it can't connect to 5g only 2.4? Is there no fix for this? Thanks in advance

I’ve been after a soundbar for a long time. Playbar would have been perfect but tech has moved on and with BF there are a few really attractive deals for the Arc.The TV is in a recess area that is 155cm / 61 inches wide, the Arc is 114cm / 45 inches wide. This gives the Arc 20cm / 8 inches either side. Would the side firing speakers reverberate off the side walls detorting the sound? Or is it possible to turn them off completely.please excuse the condition, currently preparing for carpets and skirting etc  

Hello,I'm new to Sonos and surround systems, and I'm planning a 5.1 setup with Arc, Sub gen 3 and two Ikea Symfonisk speakers, either picture frames or lamp stands.Problem is, I have a doorway in the perfect spot for the right surround. Is it better to place the surrounds asymmetrically further apart (1), or closer together, symmetrically (2)?The system will be used for movies and playing music in the entire living room/kitchen. Because of the latter, I was thinking it would be an advantage to put the surround speakers as far into both corners as possible (to “fill” the room), is this correct?Please excuse the crude drawing, but I hope it illustrates my conundrum. Thank you very much!