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Watersgm
Contributor I
January 17, 2024
Answered

Issues connecting Sonos Ray to Samsung TV

I have a Samsung UN60TU690TF. When I connect the optical cord and change the setting on the tv to optical it is not working. I have tried multiple times to do this and when I try to connect to tv on the Sonos app it continues to load/buffer until it tells me it is unable to connect. I have changed the default audio output to PCM and it is still not working. I’m looking for any advice on how I can connect my Ray to my tv. 

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Ken_Griffiths
Ken_GriffithsAnswer
January 17, 2024

There are some things to try mentioned here…

https://goodhomeautomation.com/samsung-tv-optical-out-not-working/

I would also ensure the Samsung TV software is fully up-to-date too. 

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3 replies

jgatie
jgatie
January 17, 2024

Are you using a new optical cable?  If so, check the very tips of the ends for caps.  They are often very small and easy to miss.  Like this:

 

 

    WatersgmAuthor
    Contributor I
    January 17, 2024

    Confirmed I am using an optical cable and the caps are off the ends of the cable. 

    Ken_Griffiths
    Ken_GriffithsAnswer
    January 17, 2024

    There are some things to try mentioned here…

    https://goodhomeautomation.com/samsung-tv-optical-out-not-working/

    I would also ensure the Samsung TV software is fully up-to-date too. 

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