Skip to main content
Noob76
Contributor I
January 17, 2024
Answered

Samsung q60c + Sonos Arc + Apple tv 4k

Hello,

I am not getting Dolby Atmos if I play shows or movies through Apple tv 4k(I am only getting dolby digital 5.1). If I play them via TV app(like netflix or hbo max)it works just fine. Sonos app show atmos. Where could be the problem(also in apple tv i cannot select atmos anywhere) and i am running tvos 17.2. Tv model is Samsung q60c

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
GuitarSuperstarAnswer
Lead Maestro
January 17, 2024

That must be it, on the back of tv it only says ARC.

 

thanks:(

You might consider getting a different streaming device that doesn’t require eARC like a Roku Ultra, Nvidia Shield, or Fire TV Cube.

"Receive with simplicity everything that happens to you." - Rashi
View in thread

5 replies

GuitarSuperstar
Lead Maestro
January 17, 2024

Make sure the TV is set to these settings:

HDMI-eARC Mode: Auto

Digital Output Audio Format: Pass-Through

 

And set the Apple TV to these settings:

Audio Format settings:

Change Format: OFF

Dolby Atmos: ON

Apps > Music settings:

Dolby Atmos: Automatic

Audio Quality: Lossless

"Receive with simplicity everything that happens to you." - Rashi
Noob76Author
Contributor I
January 17, 2024

Yeah i tried that but here is the problem under audio format i dont have atmos option

GuitarSuperstar
Lead Maestro
January 17, 2024

Is your TV equipped with eARC?

"Receive with simplicity everything that happens to you." - Rashi
Noob76Author
Contributor I
January 17, 2024

That must be it, on the back of tv it only says ARC.

 

thanks:(

GuitarSuperstarAnswer
Lead Maestro
January 17, 2024

That must be it, on the back of tv it only says ARC.

 

thanks:(

You might consider getting a different streaming device that doesn’t require eARC like a Roku Ultra, Nvidia Shield, or Fire TV Cube.

"Receive with simplicity everything that happens to you." - Rashi
Terms & ConditionsAccessibility statement