Home Theater

Hi there! Sonos newbie with a problem here :) I got a Play:3 less than a week ago and instantly got hooked, so I went out and got myself a beam, sub and two Play:1s for my TV. I hooked them up yesterday, getting the sub up and running took a few tries but it worked fine all yesterday evening. So far, so good. When I woke up today only the beam connected to my TV worked. Even my kitchen's Play:3 had disappeared. Went online in search of a solution and tried a few things: 1) Removing the sub and surround speakers from the living room zone in the Sonos app. 2) Re-adding the sub and surround speakers to the living room zone. The speakers didn't "pop up" immediately when pushing the connect button like yesterday, instead the app was just searching for them for a long time until giving up and asking me to check if it was connected to the power outlet. 3) Connecting the Beam to the router via ethernet cable 4) Changing wireless channel (tried all three) 5) Disconnecting th

I have a sonos 5.1 setup (plabar, 2x play 1 and sub) in the TV room and it sounds amazing. I got the sub last week and can't believe how good it is! I have an appleTV 4K connected via HDMI to my LG TV (42LM620T-ZE) then to the to the playbar via optical. This works fine (I have selected dolby 5.1 as the appleTV output, and on the TV have selected the "sound output" as AUTO rather than PCM to ensure the TV passes through the DD 5.1 signal). My old blu ray player (Toshiba BDX4350KB) will output dolby 5.1 when there is a dolby soundtrack on the blu ray or DVD, and again this plays fine with my setup. I can see on the app that the playbar is receiving DD 5.1. The problem occurs when the blu ray or DVD has a DTS soundtrack, in which case the blu ray player outputs a stereo signal instead. I realise that this is because the playbar cannot decode DTS. So I purchased a new blu ray player (2nd hand, £30 from eBay) Samsung BD-H5500 as, after researching it, I was led to believe that th

Hi guys, Would appreciate advice on how best to setup. I have a new Samsung TV wherein Sonos Beam is connected via HDMI-ARC and built-in room speakers that are plugged to Sonos-Connect. Issue: Built-in room speakers Sonos Connect is set as Fixed for Line-Out level. When I play Pandora via Sonos Beam Alexa app, it plays it too loud on room speakers. Then when I turn off Alexa streaming and watch TV with Sonos Beam, the sound coming from the builin room speakers (via Sonos Connect) is so weak that I have to manually increase the volume on the built-in room speaker control pad. Also, why can't Sonos Beam lower the volume on Sonos Connect room speakers simultaneously when you say "Alexa" so that Alexa can listen properly on the voice command?

fios remote does not work on playbar unless within 5 feet..anyone recommend a universal remote?

Sonos was kind enough to replace my damaged sound bar, solid move by a solid company. After syncing up with the other speakers everything was fine, except, can no longer adjust SONOS volume with FIOS Universal Remote. Any solutions?

I have a new LG 4K TV with the magic remote. Can you please explain how to get the magic remote to operate the playbar and sub volumes and mute etc. Sonos is not even listed as a manufacturer in the LG's list of external devices (& believe me they appear to list everyone else). What's is going on here Sonos? This is really annoying and frustrating. And please don't even think about suggesting a Universal remote as an option.

Hey All, So I have the setup described in the title. I am trying to play videos from Plex that have DTS audio. I get no audio. I was able to get it to work by forcing the Roku to "stereo", but thats obviously not ideal. The Beam is connected to the TV via ARC and the streaming stick is plugged into one of the other HDMI ports. Thoughts? I tried to look through the plex settings on the roku to see if there was a way to force it to transcode, but couldn't find anything. -Eric

I have just spent all afternoon trying to get my Sonos Beam to receive audio from my TV. I have a samsung smart tv (ue40es5500), panasonic (tx-l24x5b) and panasonic (txp42gt508) these tvs are a bit old so they do not have an ARC connection however I was going to connect via optical using the supplied lead i have tried adjusting various settings on tge tvs samsung enabling the link feature and enablinh the external speaker settings and on the panasonic tvs selecting the optical inputs however this does not resolve the issue and on the setup when i select optical setup it is unable to find a signal for the TV. The beam cam play sound from the radio services so is connected to my network ok. Am i missing an important step? I also tried hooking it up to the optical port of my xbox one however that failed to output any sound to the bar either and i changed the audio settings. I am thinking i must have a defective optical to hdmi cable. Any suggestions? I have also tried turning vol

My playbar has been dropping my TV audio. It has been doing it today all day. I have also tried to play Pandora and I get no sound. The speakers grouped with it will play the TV audio. My diagnostic number is 126502693. Please help. I am about to get a center channel for another room and I can’t justify a Sonos if I can’t fix these issues.

I'm in the market for a Sonos Playbar, or new Beam. I already have a few of the Sonos One's (meaning Alexa is already built in). So I'm wondering - with the Playbar and 2x Ones, will it work in the same way at the Beam in that I can ask Alexa do put some music on and she will do it across both Ones and the Playbar? Therefore meaning I don't need the Beam for Alexa functionality. In the grand scheme of things, £200 extra for the Playbar isn't that big of a problem - I'll be hoping to keep the Playbar for some time anyway so the price per day (of use) is actually pretty cheap. Main things pushing me towards the Beam at the minute are; 1: The Beam is brand new - meaning it has the latest technology and therefore more longevity (Maybe!)? 2: Its cheaper - I have a large front room and maybe it'll do the job I ask of it anyway? 3: I'm worried that the Playbar will be end of life soon with it being such an "old" product? So price isn't the issue. I reckon Playbar will be louder

Hi, I've just bought a new Sonos Beam and in the main I'm very happy. However, lip others on here I'm having issues with lynching - i have a Sony Bravia TV, a Sony S380 Blu-ray Player and a Sky Q box (UK). I don't have any problems when watching TV or movies through the Sky Q box - only when i watch a movie via the Blu-ray player. I tried the setting on the app but it only seemed to make it worse. Any ideas?

I currently have a single Play 5 in my living room but am thinking of buying either a Beam or Playbar (and probably adding a couple of surround Play 1s in the future). Quality of music playback e.g. music Blurays, etc. is more important to me than the quality of movie soundtracks. How does the quality of music playback from either of the bars compare to a Play 5? Would I need to add a sub to get the same level of bass as a Play 5? Any feedback would be appreciated.

I’m looking to create a 5.1 system with what I already have “playbsae and two play 1” by adding two play 3 as the rears. Any suggestions would be greatly appreciated.

Is there a way to make the screen show a volume number/amount? not just "Home cinema +/-" when you're changing the volume?

I m thinking of buying a Beam, I have a hard drive connected to my tv with films on it, using just the Tv it plays them all no problem. I had a old Denon sound base which played them all, but it recently packed in. Tried a Q. Acoustics M2 soundbase, it won’t play the sound on AVI format files, plus it was a bit to boomy for me. I connected it to tv with hdmi arc and also tried tosh digital in case that was an issue, I’ve been told its the soundbase that can’t decode certain file types. I have listened to a beam, thought it was ok, but can’t find out if I would have same problem with this, can’t find a file format list at all,salesman couldn’t help at all. So all I need to know is will it play sound on films from my tv/ hard drive, the films are in MKV, MP4 and AVI format. If so I’ll buy one,

I have a Beam connected to a TCL 55p607 through ARC. It blocks my TV's IR receiver, so I have CEC turned on and it works perfectly when I use the Beam as a soundbar for the TV. The issue is, if I use the Beam to play Spotify or don't use the TV for a day, it seems to lose the CEC connection. When I try to turn the TV on later, Beam won't send the IR signal, so I have to walk over and point the remote past the Beam. Once my TV is on, it seems to reconnect to the Beam and the CEC works great again. Is there something I can do to prevent having to manually turn on my television every time I use my Sonos for something besides TV watching or go for a day or so without using it?

Add to your FAQ how to program the new Xfinity XR2 remote to control Sonos. The Xfinity manual for the new remote (comes with the new X1 box and service) does not include a remote code for any Sonos products. Sonos tech instructed me to program the remote with the code for any other audio device, then go through the Sonos remote programming steps. It worked!

Why can't TV input be renamed and a selectable source like line-in options? I used to have a Play:5 and recently did what I thought was an upgrade and moved to a Playbase. I'm finding the optical input more annoying to use. I'd like to have it come up as a source in the main list like the line-in used to be. It also seems like I can't rename it and it just keeps being called 'TV' even though it's not a TV optical out.

Why won’t the sonos beam play TV sound when you turn the TV on? Is there a setting someplace? I shouldn’t need to f around with my phone to watch TV. The beam is connected to my Samsung TV via HDMI on an Audio channel. Sound plays once I select TV from my phone, but it’s crazy to need to log into an app on your phone to listen to your TV. Also, what’s up with one hour+ wait times with Sonos customer support?

If u have a 2018 LG TV with lipsync issues...using an Xbox One as the TV Tuner(optical out from Xbox to Playbar) will fix it. I tried dumping the Xbox as the tuner and just use the TV and that was a mistake.

Sound drops briefly (millisecs) & randomly on Beam when playing catch-up streams via Amazon FireTV . ARC on Samsung M series TV. Diagnostic number: 660464983

Having a few issues getting my new Beam to play nice with Apple TV 4k... Initially I had a long lip-sync / delayed audio issue when my Apple TV audio output was set to 'Apple TV', by default. I switched audio output to my Beam (exclusively), which resolved the audio delay issue, but now I'm getting very odd spikes in volume in-between episodes on Netflix (via Apple TV), where the audio output seems to be resetting / reverting back to default 'Apple TV', instead of to the Beam. This is an issue because I'm back to my initial lip-sync issue, but most annoyingly the volume spikes up really load - which my wife & sleeping baby are not finding amusing! My Setup: Mi Tv 4C 50" 4K HDR Apple TV 4K (plugged into regular HDMI 2) Sonos Beam (Plugged into ARC HDMI) Any advice on how to resolve this, would be much appreciated!

Hey hey! I'm having problem adding the #beam to Apple Home. I've followed the instructions from the website. I've even entered the code, but the speaker is not showing up in Apple Home when I select Add Accessory. I've restarted the Beam and still no luck. Any idea?

I have a Samsung frame tv and my sonos playbar is connected via an optical cable, the only option. I have set the the TV to external speakers to use the sonos devices. The only problem is I can only adjust volume using my iphone and the sonos app. Samsung tell me the only way I could use their remote to vontrol volume is if the playbar was connected to an hdmi port

Hi All, After receiving a Sonos Beam I figured that I needed a new TV and have just pulled the trigger on a new 4K HDR TV, along with a Apple TV 4K. I'm a little in doubt about what the best settings are for getting the sound from the Apple TV into the Beam, and therefore hope you can help me by sharing your settings on the AT? I will have the sound going from the AT going into the TV via HDMI then passthrough via ARC HDMI into the Beam. BTW, do I need special HDMI cables for ARC support or will normal HDMI cables work? Best regards René