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Keith Perla
Lyricist I
Nov 27, 2017 9:55 PM UTC

fios remote

fios remote does not work on playbar unless within 5 feet..anyone recommend a universal remote?
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3 replies

Airgetlam
Airgetlam
Nov 27, 2017 11:25 PM UTC
I've had great success with Harmony remotes, but pretty much any IR version should work.
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Bruce
STRAW
Contributor I
Sep 17, 2018 4:33 PM UTC
It has worked for over 5 years and I am within 5 FT. As soon as update for Sonos went to our phones, TV remote stopped working for volume adjust ONLY
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Jeff S
Jeff S
Retired Sonos Staff
Sep 17, 2018 6:15 PM UTC
It has worked for over 5 years and I am within 5 FT. As soon as update for Sonos went to our phones, TV remote stopped working for volume adjust ONLY

Hi there,

Unless another remote has been set up, your remote should still be linked to your Sonos system. Try changing the batteries in the remote. If that doesn't help, try going through the remote setup again in the Sonos app's settings menu under room settings for your TV room.
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