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Add to your FAQ how to program the new Xfinity XR2 remote to control Sonos. The Xfinity manual for the new remote (comes with the new X1 box and service) does not include a remote code for any Sonos products. Sonos tech instructed me to program the remote with the code for any other audio device, then go through the Sonos remote programming steps. It worked!
Okay I did all the above and can’t get the remote to control volume??