Home theater

I have a Panasonic TV and Sonos Beam plus Sub Mini and two Ones at the rear.Due to the failure of the HDMI ARC port on the TV I have had to connect the Beam to the TV using the optical port and the provided adaptor.Will there be any difference in audio quality and what will be the downside of not having CEC (or Viera)?PS I am still able to use the remote for volume even though it says "speakers off" when adjusting volume. 

Hello, I have a brand new LG OLED65G29LA and a brand new Sonos Arc.I have connected both with the included HDMI cable from Sonos. Then, I switched on the TV and set up the preferences for sound to HDMI.Then, I started the Arc the first time, added it to my Sonos system and the Sonos App asked automatically to serahc for an HDMI-Arc connection. But it fails. I did this several times.No success. I´ve tried both HDMI ports at the LG TV. Anyone an idea how to connect both in the right way? Thanks

My Sonos Beam was working perfectly with my Samsung tv until the other day and now it will still play music through the app. But doesn’t work with the TV. Have re set TV and the beam too. Doesn’t work. Please HELP!!

I recently purchased a couple of Era 100s and set them up as surrounds with my Beam Gen2. I can’t shake the feeling that there is some delay between the Beam and the Era’s. This manifests in a slight echo, mostly noticable with 5.1 tracks that have a fair amount of ambient sound/music. Not sure if that maybe also due to my room acoustics. Also i had a couple of dropouts (Era 100s only) the other day.Sadly there is no way to check/debug connection issues as far as i am aware of due to the Era line not using SonosNet anymore or at least the Sonos Matrix doesn't show anything in my case. Is there any other way to check for issues or do i need to contact Sonos Support? Not sure if i'm imaging things here but it would be good to at least rule out any technical issues.My Beam is wired btw. and the two Eras are connected to a fairly good Wifi6 AP. 

Hi there2 days ago my Samsung tv stopped sending sound through my Beam and surrounds. I’ve tried all the previous suggestions such as TV software update, unplugging all cables from both sides etc. the App says it’s connected to the tv but still no sound. If I reset / unplug everything as above then the sound comes through again but once I turn the Tv off the lights on all speakers start to flash white and  it’s not recognised again once I turn things on again? any help would be appreciated before I end up resetting all speakers to factory reset thanks Dan 

Hello,  I have been using my Beam on my Samsung TV for over a year and it has been great.  Now there is no sound coming from my Beam.  who I disconnect the HDMI Arc, the TV speakers start working.  when I connect the HDMI, it says that the Beam has been successfully connected.   None of my other HDMI ports have anything connected to them...only the Beam.   Any help would be great.   

I have a Samsung TV (UA55ES7500M purchased in 2013) with a Sonos Arc soundbar purchased a year ago, connected to a Sonos Amp (with Silver brand speakers). The HDMI (arc) connection has been working perfectly, since I installed the Arc.Three days ago (1 sep) it stopped working and the sound output defaulted to the TV speakers. A TV factory reset restored the sound output connection to the HDMI (arc) port and sound again came through the arc sound bar.  However after the next TV power off/on, the TV sound output again defaulted to the TV speakers.Here is a very strange thing. If I manually change the TV sound output to the HDMI(arc) port, the sound is played through the arc soundbar - I.e. it  actually works but ONLY on 2 free to air TV channels (12 and 15) plus the internet app Samsung TV channels. I have checked this several times and channels 12 and 15 have sound via the sound bar but none of the other free to air channels have sound via the sound bar.Does anyone have any ideas?My sus

Hi guys I'm looking for some input on how to correctly set up my media setup (unfortunately I'm a bit of a noob in this area).So the situation I have is as following I have a range of media devices (ps4, Nvidea shied, Calbe box, ...) and 2 output devices A Samsung 4K earc enabled tv and a formovie theatre 4k earc enabled short throw. The audio is connected to a sonos system (earc).Everything works fine if I connect a single input to a single output and the earc out of either the tv or the ultra short throw to the earc sonos.My goal is to buy some devices that enable me to switch easily between those devices and stream to the desired output device (they never play at the same time). (the switch boxes are displayed on the schema in orange - yet to be bought).I would obviously prefer a single remote/device to orchestrate this : aka select desired input and output with it's respective earc to the sonos. Does such a device exist or any tips on how to set this up?Any help on this would be gr

This AM, with no changes to my set-up for months. The TV sound stopped via ARC/HDMI to Beam.  I have read all the other sets/resets ect ect.  I went into TV settings and changed Dolby Digital Plus to Dolby Digital or  PCM and the sound came back.Is this now a fault with the beam as obviously the TV is sending a signal.  Thoughts

I had to get rid of my beloved Beam 2 and it’s only partly Sonos’ fault.Ran into the problem with LG TVs not supporting DTS anymore, not even a passthrough. As an avid physical media collector I have maybe 100 movies with DTS audio coding but when playing them through my LG TV the sound is cutting out. Just skips every few minutes for a second or so. It’s most likely due to my player (Sony UBP-X700) decoding the track to PCM on the fly and not being able to keep up.The solution would be to plug my Blu-Ray player directly to my Beam but alas, Sonos soundbars lack an HDMI-in connection.So this is just one customer’s feedback so that the Sonos team registers a demand for multiple HDMI connections in their soundbars. Maybe if there are enough of us the Sonos team takes notice. 

Bonjour Est-il possible de couper l’alimentation de la Beam ou faut-il la débrancher ?

Can we do this setup ? In Front Right and Left with Sonos Amp connected to the TV along with the Sub and at the back (Rear) will take Era 300 or Sonos 5 , is this setup will work as 1 Surround setup or not ? I don't want to use Arc , I want to use Right and left in wall Sonance Speakers with Sonos Amp + Sub + rear, back Speakers either Era 300 or Sonos 5 , can we do this setup or not.   

Please somebody please help ! Every now and then very often recently, the serriund how as (???) i tried every thing , hard reset , un bing the sub , un bing the stereos, nothing help , everything seem ok i play music in night and by the morning its again appear for unlimit time and then fix its self after a while please find me a solution 

Maybe this topic has been discussed in some form before but I would like to see If I can get a definitive answer. My setup now is Arc + Sub + Era  300.  My Tv is a LG CX with passthrough enabled. So I just upgraded my Play:1 to Era 300 for surround sound. My main playback device is an ATV 4K with Infuse for playing back my Blu-ray rips. This all works great except ofcourse for Dolby TrueHD Atmos because the ATV 4K will convert everyyhing to LPCM. This is the reason I bought a Zidoo Z9X Pro with passthrough for movies with Dolby TrueHD Atmos. This also works great and the Era 300's sound amazing. So I was doing some testing with some Dolby TrueHD files (No Atmos! This is important) and I noticed that the Zidoo with passthrough is much louder than the ATV 4K + Infuse that outputs LPCM 7.1. Reduce loud sounds is off.  I know that in theory the LPCM stream should be identical to the TrueHD stream (just uncompressed).  Any ideas on how this is possible. Does the ATV 4K just have lower outpu

I already own a Playbar and recently purchased a Play 1. One thing I find invaluable is being able to control the Playbar using the TV remote, even if playing music. It is very intuitive and easy to use.  What I've noticed however is that now when grouped with the play 1 the TV remote volume control only manages the Playbar vs. the whole group volume.  Is there a way to add an option to have the TV remote control either only the Playbar or the whole group volume once grouped?  Would help to extend the handy and intuitive control the bring the volume up and down across the rooms. 

Have just upgraded from Sonos One surrounds to Era 300 and checking placement.  Doesn’t sound as prominent as I’d expect. Anything I can do to improve it?

Hi, ive got a Sonos Beam (Gen1) and a REL sub (Active Sub with Line-In). The Beam has no output sockets, and my LG OLED TV only lets me use 1 sound output at a time, hence i’m using HDMI arc currently to the Sonos Beam I see a Sonos Connect (not the amp version) has a ‘sub line out’ which i assume will  allow me to get the sub working. However i’m confused, how does the Sonos Connect get a line-in (the actual sound feed), or does the sonos software use its magic and take it from the network cable and see the Beam on the network and play the music in sync via the sub? please advise/help if you can please before i commit to buying a Sonos Connectthanks 

I have an old Toshilba TV - 10 years old at least.  No ARC connection, also the Optical output is old style and does not fit with the cable provided.  Is there another solution to adding my Beam to the TV ?  Best solution is a new TV, but this one has great picture and nothing wrong with it.  

I have an Arc, Gen3 Sub and 2 Era300s.  I sit about 10’-12’ from the screen, almost against a back wall.  The two 300s sit about 1’ from the back of my head, off to the sides and about 5’ from me.  Can you tell me in which direction the 300s should be facing?

I really need some help figuring out which 4k disc player to get. Having trouble finding one.Here is my setup:TV: LG B2 77” OLED Sound: Arc + Sub Gen 3 + Ones Streaming device: Apple TV does all the work here Media usage: mostly streaming with occasional disc media (mostly BluRay kids movies + plan to get some 4k disc adult movies)I’ve heard that some 4k players have issues with Sonos. For example one reviewer for the Sony X700M said Sonos systems uniquely have issues decoding DTX and thus resorts to inferior audio settings. This makes me nervous about Sonos and 4k players.Necessary to have:I just want it to work and the surround to sound good. I don’t want to constantly have to worry about whether or not I need to go in and change settings on the TV or Sonos system based on whether I’m streaming or using the disc player or playing certain movies. It doesn’t necessarily need to be the best possible sound the disc/player can provide so if some default settings get good surround sound fo

Hi all,I am new with Sonos and just purchased Sonos Beam Gen 2. After using, I am realizing that I am missing the Sub-woofer sound from the same.Can someone suggest me the ways to add Sub-woofer to Sonos Beam Gen 2?thx,Nitin M

I have no problem getting Dolby Atmos from My fire stick Max connected directly to a EDID switch (4 in 2 out). I have set the Blu Ray player to output Dolby Atmos and the Blu ray Player display/audio menu confirms true HD/ Dolby Atmos tracks are playing but I can get no better than A Dolby Digital 5.1 audio on SONOS Arc. The Blu Ray player is plugged in directly beside the fire stick Max on my EDID switch and is connected with a 48GB HDMI cable. Does any one know where my bottleneck may be?

HiI have an lg cx and sonos arc with sub.I wanted to cure a hdmi control issue with my Apple TV 4K box and disabling cec control on my lg cx fixed it.My sonos Arc seems to operate still, all be it I can’t control volume for live tv via tv remote anymore. But app to do that is fine.Basically all I want to know is is there any other issues that could arise from not using hdmi CEC control?Is it an important feature to keep enabled or am I fine having it disabled? thank you  

Hi I know this sounds crazy, but is there any potential for the above? My Sony Bravia and TV subscription was allowing me to watch UHD/HDR content when available. I was able to check this via the Bravia settings. Somehow, the message on tv screen confirming hdr no longer appears, even when watching enabled content. The only thing that’s changed in my set up is hdmi from Bravia (arc) to Sonos.Would appreciate your advice.Thanks

Hola amigos! Soy de buenos Aires Argentina y tengo una sonos arc en la cual quisiera saber que es y para que sirve el apartado de "Sonido en altura"