Home theater

Hello, I’m searched the forum, and found similar threads, but all are old and closed now. I'm curious if anyone ever found a solution.  What I'm experiencing is that when I'm watching TV, the audio on my Playbase starts to cut in and out. If I unplug the playbase, the audio goes back to normal and works fine... However the following day the audio on the playbase starts to cut in and out again. And if I unplug/plug it again, it starts to work just fine again, until the following afternoon... this has been happening for the past 2 weeks.  Curious to hear if anyone has managed to solve this issue. Thanks!

I'm using Verizon cable. Does the output from that go into hdmi 2 of my LG TV? Then does the arc plug into my hdmi 1 [arc] of the tv?

Every single morning at 6AM on the dot, my Sonos Beam will turn on my LG TV and Roku. I know it’s the Sonos because I tried combinations of disconnecting devices from my network, and the problem is resolved when I disconnect it. So there’s some kind of signal being sent via wifi causing it to wake up, but I couldn’t find any such signals by monitoring traffic to the Beam. Does anyone have any ideas what might be causing this?

I have a Sony Android TV (KD65A8G) and I can’t maintain a connection to my Arc soundbar after a couple of months of perfect operation. It did seem to coincide with a Sonos app update (may be pure coincidence). The TV keeps reverting back to its internal speakers due to a connection failure. I can still play music through the Arc from my phone, and the on-screen pattern/graphics appear on the TV during music playback (doesn’t seem to be an HDMI cable fault). When I reset the TV settings the Arc system appears for a few seconds on the TV as being active then disappears again as the TV reverts back to internal speakers. I’ve tried reinstalling the Sonos system and reseting all of the TV options including a full factory reset. Has anyone else experienced similar as this is driving me crazy!

I’m running a Sonos Arc with a Sub 3 as my normal day to day listening setup but I use a Sonos Amp to run my B&W floor standers, SVS PB13 ultra and sunfire solitaire 12 when watching movies and run them as an extra zone. But what I’m not sure of is the system information only shows me that I’m getting True HD Atmos on the Arc but I’m curious how the audio is processed when sent to the Amp. Would I be getting the same uncompressed Audio to the Amp too?   

Just bought Beam and One SL to go with my One I bought couple of years ago. Set it up as theatre system and works well. However, when I change the volume using the Sky Q handset the Ones retain their original volume. Why do the Ones not change in sync with the Beam? Don’t want to use the app to change volume constantly as I recognise there is the group facility within the middle option on the app. Also, as I have the three units in one room, these have not been set up as a group. Any advice would be most welcome. Thanks. 

I just recently installed two pairs of outdoor speakers and a Sonos Amp. I have two televisions in my backyard and My questions is as follows. Can these outdoor Speakers be used as rear surrounds when paired with a Playbar under each one of these Televisions. Each television will have a soundbar under it and would like to know if the outdoor speakers would work as rear surrounds?

I have recently purchased the Home theatre system with Arc, mainly for the Atmos experience. I have connected the ARC to HDMI ARC on LG B7. However, whenever I play any ATMOS content on Netflix on LG TV, "Dolby Atmos" doesn't pop up on the screen as it does for "Dolby vision". After which I have tried connecting to Apple TV 4k but no luck there too. Could you please let me know if ARC supports Dolby Atmos with LG B7, if so what could be the correct settings for that.

Hi I love my Sonos ARC and have no real issues with it in terms of what it does however, I recently discovered that I have a hard drive with old movie rips and some downloaded ones on it that are all 5.1 or AC3 5.1 which the Sonos seems not to like. it is almost like some channels are missing, meaning you get the background music and some sound effects but no speech people are talking. if I play one that is Atmos it works fine. I realise it could be the way the movie was originally ripped but if I unplug the drive and play through my other tv attached to a Sonos Beam everything is fine. I did have it when playing Punisher over Netflix once but after turning everything off it played back at DD+ when I put it back on and it has never happened againJust wondered if anyone could explain why this could be happening ?

[ Quality / Quality Assurance ] *** Has Sonos taken the Arc and Samsung QN75Q90TAFXZA through their Quality Assurance Process? Thanks! ... In Partnership and Service,Raj Dhir  

Apologies is this is already in 1,000s of other posts but I have been unable to find it.  I’m an old Sonos User (7 devices are going legacy soon, ugh!) -- I used the trade-up program to switch out one of my ZP-100s for a Sonos Amp and was pleased to see that the Amp has an HDMI input.  I was hoping to be able to play audio from a Sony Short throw projector (an LSPX-P1 -- the ZP-100 of short-throw projectors).  Alas, the LSPX-P1 has only a simple “HDMI out” port and not an “HDMI audio” or “HDMI ARC.”  I assume I would need to get some device that would either split my HDMI into a ‘video’ and ‘ARC’ or some device that simply converts HDMI to ARC.   Looking at the message boards it looks like there are loads of people who need multiple splitters to hook up tons of devices -- for me it is much simpler but I’m still not sure which is the best route in order to get some audio for watching stuff on this projector.    

Easy question.  I am leaning towards purchasing the ARC to replace an old Onkyo TX-NR535 and Polk R8’s, although the huge backorder on all websites concerns me, my question is connections. How would I connect my direct TV reciever and Amazon fire stick?  With the reciever it is simple.  Would I use my multiple HDMI input on my TVTV output to input on SONOS - Direct TV and Fire stick output to HDMI input on TV? Thanks. 

Hi everyone, I will be replacing my Beam with the Arc in our family room.  I have the Beam power cord fished through the wall adjacent to the fire place and I am hoping the Arc uses the same power cord so I don’t have to run that through the wall again?  Thanks!

Dear community.I am interested in the Sonos ARC and would like to install it according to the setup in my sketch below.My TV (55 ") is attached to a cupboard wall. Underneath is a niche in which I want to install the soundbar. This niche is 55cm high and 47cm deep. And underneath of that, another 21cm high drawer.My question is whether this will have a major impact on sound reproduction or acoustics?Will the dolby atmos functionality still work properly? Or is it therefore not recommended to choose a soundbar with dolby atmos?Is it an option to mount the soundbar a little lower in the niche to have a better soundquality (preferrably not)? Thanks in advance!

I have a 2016 Sony XBR-65X930D.  According to the specs, it has Dolby Digital Plus which according to Dolby, supports Dolby Atmos.  After finding this, I bought a Sonos Arc to get Dolby Atmos.  I have not been able to connect to Atmos. Not a single stream service (Netflix, Amazon Prime, or Disney+)  appear as having Atmos and movies that are D Atmos, doesn’t show the logo. All I can get is Dolby 5.1.   I'm using the Sonos 2 app.  I updated the firmware of the TV to the latest (Android Oreo) I have tried all possible sound settings on the TV including connecting to the HDMI ARC and the optical output I set the speakers to Audio systemCan someone help me!???    Thanks!

2020 Samsung q series with eArcarcgen 3 subgen 2 ONE x24K Apple TV Super stoked. Everything including Atmos works and sounds amazing except when I walk away for 30+ minutes with something paused and the aerial screen saver kicks in.  After canceling the screen saver and unpausing whatever I was watching the volume is at minimum and I have to manuallyraise it back up.   The amount of time it takes to raise it back up makes it feel like it was somehow in the negative.  Tv auto play on or off changes nothing.   Thanks for reading.  

OK. I have my new Sonos system almost working right. It’s not “surround” but working the way I want and can group as needed depending where I am in the apartment.    Beam - working w/ Samsung TV connected to TiVO & ATV. Beam successful paired w/ TiVO remote & ATV remote to control Beam volume. Couldn’t get the Samsung One remote to work following the official instructions, which is ok because the TiVO is the main remote.  One - placed to the right of the couch Move - charger base placed left of the couch Again, I know I can’t do surround, which is fine because I like being able to take the Move to various parts of the apartment and and group/ungroup as needed. Basically, my apartment is long so I want to be able to hear the TV while I’m cooking/at the dining table, etc and the Move provides flexibility + can take to bedroom, bathroom, terrace so I opted for this setup.  What I can’t do is, when I’m watching TV and I want to mute sound, the remotes only mute the Beam. The

I currently run my Xbox one X with Playbase, Subwoofer and two Play Ones. I have pre ordered the new Xbox Series X and I am going to purchased a new 2020 4K TV (prob the Samsung Q80T). Is my Sonos system compatible? THANK YOU! 

I have a 5.1 setup with a playbar and 2 play:1 speakers. The playbar (only the playbar) randomly makes a beeping noise. My diagnostic number is 1783705665. The playbar is connected through optocal to an LG OLED55C9PLA which is only a few months old.

I was going to put my Sonos Arc on a floating TV Stand.  The ARC would be about two fit off the ground on top of the floating TV stand.  Is that too low to have the ARC?  How low off the ground could the ARC be to still maximize effectiveness? Also, that would create a lot of space between the ARC and TV (as much as 25 inches, could be lower if I lower the tv).  Is there a maximum distance the ARC can be from TV where it does not lose any effectiveness? I have a 75 inch TV. 

Which format is better for Sonos ARC devices? Dolby Digital 5.1 or Dolby Multi-channel PCM 5.1?  

All of this is the new so the latest model/version. I have 6 amps and 1 port. I want to plug 2 TV's into 2 of the amps via the optical to hdmi connection. I can only seem to get one of TV'S to work on the amps and just looking at the Sonos app I don't see how I would even pick which TV I wanted to use. Is this possible and if not are there any workarounds? The goal is to be able to play the audio of those 2 TV's across the different  amps. Thanks

Hey all,   I have basically the same set up as the guy in this post https://en.community.sonos.com/home-theater-228993/epson-2150-projector-chromecast-beam-6817676, only instead of a chromecast, I have a Amazon Fire stick. I have the same HMDI switch he has (https://www.amazon.com/dp/B01K7BZ1XC/ref=cm_cr_ryp_prd_ttl_sol_1)   I’ve set up as follows. HDMI 1 in: Amazon Fire Stick, Output HDMI: Epson 2150, SPDIF: Beam connected through optical cable. For the HDMI switch itself, I have it set to Pass and Channel 1.   The problem is, when I go through the TV set up in the Sonos app, I get stuck at the Enable CEC step. When i test connection it eventually says “CEC no connected”. Has anyone run into this before? I’ve enabled the fire stick to send out the Dolby digital signal, but doesn’t’ seem to help.   Anyone got any ideas? I’m at a total loss. I appreciate any help you have!!   -Jon

Hello everyone,   So I recently got into the Sonos ecosystem and I enjoy it a lot. I started off with a Playbar but I soon got a Sub as well. One weird thing I notice is when the Sub turns on (so receives a signal when idle), it softly pops.  This isn’t a very deep popping sound or crackle. I think the pop is in between 100 and 120 hz. It happens when I turn the TV on and when I start to play music through the Sonos app or Samsung music. My question is: Is this normal when the sub turns on after being idle? Or is this not common and should I worry? When it has turned on it delivers great quality and rich bass. The Playbar does not pop when it turns on (not with or without the sub enabled).  I want this system to last since the price tag was through the roof, so can somebody help me out? I don't want my Sub to break in the near future or worse, when the warranty expires, because I did not sort this out.

Hi the wife wants a fake wall and the tv recessed in it.Can I position an ARC or BEAM in their own recess or will they not perform unless mounted on the wall? e..g