Help. settig up sonos beam

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I am trying to connect my beam to a new tv but the app keeps saying other devices are connected to the hdmi and are interfering their is nothing else connected how do I fix this tia

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Mark P

Retired Sonos Staff

Hi @allymaclean.

Welcome, thank you for reaching out to Sonos Community.

I totally understand where you're coming from and I'll here to help.

Have you already tried to check the settings of your TV?

Can you try to turn off your TV and soundbar after that turn on the tv and connect the hdmi cable then power up the sound bar.

Let us know if it works. If you need help with any other information, please be sure to let us know.

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