Home theater

Dear community.I am interested in the Sonos ARC and would like to install it according to the setup in my sketch below.My TV (55 ") is attached to a cupboard wall. Underneath is a niche in which I want to install the soundbar. This niche is 55cm high and 47cm deep. And underneath of that, another 21cm high drawer.My question is whether this will have a major impact on sound reproduction or acoustics?Will the dolby atmos functionality still work properly? Or is it therefore not recommended to choose a soundbar with dolby atmos?Is it an option to mount the soundbar a little lower in the niche to have a better soundquality (preferrably not)? Thanks in advance!

I have a 2016 Sony XBR-65X930D.  According to the specs, it has Dolby Digital Plus which according to Dolby, supports Dolby Atmos.  After finding this, I bought a Sonos Arc to get Dolby Atmos.  I have not been able to connect to Atmos. Not a single stream service (Netflix, Amazon Prime, or Disney+)  appear as having Atmos and movies that are D Atmos, doesn’t show the logo. All I can get is Dolby 5.1.   I'm using the Sonos 2 app.  I updated the firmware of the TV to the latest (Android Oreo) I have tried all possible sound settings on the TV including connecting to the HDMI ARC and the optical output I set the speakers to Audio systemCan someone help me!???    Thanks!

2020 Samsung q series with eArcarcgen 3 subgen 2 ONE x24K Apple TV Super stoked. Everything including Atmos works and sounds amazing except when I walk away for 30+ minutes with something paused and the aerial screen saver kicks in.  After canceling the screen saver and unpausing whatever I was watching the volume is at minimum and I have to manuallyraise it back up.   The amount of time it takes to raise it back up makes it feel like it was somehow in the negative.  Tv auto play on or off changes nothing.   Thanks for reading.  

OK. I have my new Sonos system almost working right. It’s not “surround” but working the way I want and can group as needed depending where I am in the apartment.    Beam - working w/ Samsung TV connected to TiVO & ATV. Beam successful paired w/ TiVO remote & ATV remote to control Beam volume. Couldn’t get the Samsung One remote to work following the official instructions, which is ok because the TiVO is the main remote.  One - placed to the right of the couch Move - charger base placed left of the couch Again, I know I can’t do surround, which is fine because I like being able to take the Move to various parts of the apartment and and group/ungroup as needed. Basically, my apartment is long so I want to be able to hear the TV while I’m cooking/at the dining table, etc and the Move provides flexibility + can take to bedroom, bathroom, terrace so I opted for this setup.  What I can’t do is, when I’m watching TV and I want to mute sound, the remotes only mute the Beam. The

I currently run my Xbox one X with Playbase, Subwoofer and two Play Ones. I have pre ordered the new Xbox Series X and I am going to purchased a new 2020 4K TV (prob the Samsung Q80T). Is my Sonos system compatible? THANK YOU! 

I have a 5.1 setup with a playbar and 2 play:1 speakers. The playbar (only the playbar) randomly makes a beeping noise. My diagnostic number is 1783705665. The playbar is connected through optocal to an LG OLED55C9PLA which is only a few months old.

I was going to put my Sonos Arc on a floating TV Stand.  The ARC would be about two fit off the ground on top of the floating TV stand.  Is that too low to have the ARC?  How low off the ground could the ARC be to still maximize effectiveness? Also, that would create a lot of space between the ARC and TV (as much as 25 inches, could be lower if I lower the tv).  Is there a maximum distance the ARC can be from TV where it does not lose any effectiveness? I have a 75 inch TV. 

Which format is better for Sonos ARC devices? Dolby Digital 5.1 or Dolby Multi-channel PCM 5.1?  

All of this is the new so the latest model/version. I have 6 amps and 1 port. I want to plug 2 TV's into 2 of the amps via the optical to hdmi connection. I can only seem to get one of TV'S to work on the amps and just looking at the Sonos app I don't see how I would even pick which TV I wanted to use. Is this possible and if not are there any workarounds? The goal is to be able to play the audio of those 2 TV's across the different  amps. Thanks

Hey all,   I have basically the same set up as the guy in this post https://en.community.sonos.com/home-theater-228993/epson-2150-projector-chromecast-beam-6817676, only instead of a chromecast, I have a Amazon Fire stick. I have the same HMDI switch he has (https://www.amazon.com/dp/B01K7BZ1XC/ref=cm_cr_ryp_prd_ttl_sol_1)   I’ve set up as follows. HDMI 1 in: Amazon Fire Stick, Output HDMI: Epson 2150, SPDIF: Beam connected through optical cable. For the HDMI switch itself, I have it set to Pass and Channel 1.   The problem is, when I go through the TV set up in the Sonos app, I get stuck at the Enable CEC step. When i test connection it eventually says “CEC no connected”. Has anyone run into this before? I’ve enabled the fire stick to send out the Dolby digital signal, but doesn’t’ seem to help.   Anyone got any ideas? I’m at a total loss. I appreciate any help you have!!   -Jon

Hello everyone,   So I recently got into the Sonos ecosystem and I enjoy it a lot. I started off with a Playbar but I soon got a Sub as well. One weird thing I notice is when the Sub turns on (so receives a signal when idle), it softly pops.  This isn’t a very deep popping sound or crackle. I think the pop is in between 100 and 120 hz. It happens when I turn the TV on and when I start to play music through the Sonos app or Samsung music. My question is: Is this normal when the sub turns on after being idle? Or is this not common and should I worry? When it has turned on it delivers great quality and rich bass. The Playbar does not pop when it turns on (not with or without the sub enabled).  I want this system to last since the price tag was through the roof, so can somebody help me out? I don't want my Sub to break in the near future or worse, when the warranty expires, because I did not sort this out.

Hi the wife wants a fake wall and the tv recessed in it.Can I position an ARC or BEAM in their own recess or will they not perform unless mounted on the wall? e..g 

Not sure it is possible to get Dolby ATMOS through the Sonos Arc, but it maybe then someone has found a TV that is compatible.

As far as I can tell, the only way to toggle Nighttime mode and Speech Enhancement on my Sonos Beam is to use the Sonos app on my phone. Is this true? I hate having to power up my phone app just to turn on these functions. Plus, the app has utterly unintuitive navigation.I have both my Sony TV and my Harmony universal remotes programmed to the Sonos, but they only allow volume control. If the Beam was designed with an IR sensor to allow this, why can’t it also control the on/off control of these two important functions?I can also control volume (crudely) with Alexa. But when I tell Alexa to turn on nighttime mode, it tells me that function is not supported on my device. When I tell Alexa to turn on speech enhancement, it responds with a bloop and nothing happens.Surely if the remotes--and Alexa--can control volume, they can be made to control these functions, as well.

Re: Diagnostic Confirmation No: 1927300542 I have a fairly new Sonos Beam that no longer responds to volume commands from my TV remote. I have tried with multiple TiVo remotes and the Samsung remote that came with the TV. The built-in Alexa has no problem understanding verbal commands to raise or lower the volume, and all remotes work fine if I disable the "external speaker" feature in my television set. Further, if I open the Sonos app and try to create a new remote control, it doesn't recognize that input either.

I have a Sonos Beam and Vizio P55-C1 tv. Everything was working fine for over a year. Then all of a sudden I stopped being able to control or hear the TV sound through my Beam. I have rebooted the TV, checked to make sure CEC was turned on, verified that the Sonos Beam is showing connected to the TV, verified that my music is playing through the Beam, also unplugged then plugged in HDMI cables. I am getting a CEC error when I check the connection. Any ideas?

I have an Amp setup with two Sonos Ones for Surround. Having bought an Arc and Sub I discovered the Amp and Arc cannot work together and the Sub can only be connected to one of the two? Hopefully somebody can help me out here as I think I just made an over 1.500 euro mistake? My Setup is:Front: Amp with 2 speakers (left/right)Front: (*new*) ArcFront: (*new*) AmpRear: Left and right Sonos:Ones The thing is this is a place to both listen to music and the the tv. Even if the Amp and Arc cannot function together I would like the Amp to be able to also use the Sub for music.  

My Sonos Arc has been working fine the last weeks but a few days ago the audio from TV stopped working? Seems like the Audio Return Channel function just stopped? I still see the wallpaper from Sonos when I choose the HDMI - ARC source on the TV, but no audio. Tried the troubleshooting in the app and seems it happened after the automatic firmware update. I have tried all the regular stuff like unplugging the HDMI, cutting power and fiddled around in the TV settings.   All other sources are connected directly to the TV   TV: Samsung UE55D8005 Sonos Arc+sub   Please help

I bought a beam to help with the problem of when watching tv having to sometimes turn the volume up to hear the dialogue, while music plays at a much louder volume. With beam installed per instructions the problem is much worse. I’ve just watched the Hobbit movies on Viaplay. While the special effects and every hiss from the dragon blasts at high volume, at times you can’t hear the speech. I’ve turned on speech enhancement, it makes it better but not good. I also tried night setting but that didn’t make much difference. Is there a setting adjustment I can make so there is a balance between the sounds. I really could care less about the hissing dragon at max volume, but I do want to hear what people are saying. It’s a pity to have to turn on texting to follow the plot. Is there an adjustment that will fix this? If so what do you suggest?

Hello,  I am trying to setup my arc with the sub gen 3 and 2 sonos one SL. For some reason I cannot setup one of the sonos One SL and always get the same error message:I have already a few sonos product properly setup in my network, any idea what can cause this?

I’m building out a small home theater in the basement.  It will definitively include the Arc and the Sub.  My question is the L/R Rear Surrounds.  The Sonos website sells a package that includes the One SLs.  The Arc and the Amp pages suggest that Amp+in-ceiling speakers can also drive the Rear Channels.  Is there any drawback to using the Amp+in-ceiling speakers as opposed to the One SLs?  (Besides price I guess since Amp+in-ceiling will be more expensive.)

I have a 75 inch Samsung Q8FN and am thinking about replacing my sonos playbar with the new arc. My setup is made up of a playbar, (2) play 3s, and a sub. The airplay compatibility is an easy upside but paired with my current tv I am curious if I will be able to take advantage of the dolby atmos and upgraded audio. Does anyone have knowledge of whether or not my tv will be able to take advantage of dolby atmos or if I cam just upgrading for newer hardware and airplay compatibility?

Hi Support Team, My setup is Sonos Arc + Sub+ 2 Play One. I have done the Trueplay. Watched Netflix movies + Document series; Apple tv + movies having dolby atmos.  Sonos app displays dolby atmos. However the height channels is not effective.  Although the sound is amplified (May be due to my 5.1 setup), the height channel cannot be determined. It looks like playing from front & surround and no height related sounds. My house Ceiling is 6.88 ft from Sonos Arc , Sofa Listening position is 9.84 ft from Sonos Arc. Tried moving front. No noticeble difference coming from height channel.  The Sonos Arc is placed on the TV Console horizontally. Not mounted.  Kindly assist on this Dolby Atmos height related issue. Thanks. 

Does anyone know if Sonos will ever support the DTS sound formats in the near future?  DOLBY is only half of the equation, and with nearly 1/3 of the movies now being made support DTS formats.   There are several manufacturers of soundbar's that currently support both formats now.  I am thinking of canceling my order for the new ARC for a surround system that supports both now.  Anyone heard anything?

Hi all I just got a Gen 3 sub. I was really excited about it (as you would be if you spent £700 on a product that is almost unanimously considered to be life-changing). However, I found the sound underwhelming, and after a couple of days testing and tweaking I think I’ve identified the issue: the Sub takes too much away from the Beam, leaving the mix sounding tinny and lacking in punch. Given that I hadn’t discovered this as an issue before I bought the Sub, I’m open to suggestions that I’m doing it wrong. This is where I need your help, Sonos Community!   My set up: TV on a desk (IKEA Bekant). Beam in front of TV. Sub upright on floor, Sonos logo facing forwards, under the desk and centrally under the beam. The desk itself is in the corner of a square-shaped room, but the Sub has about 15 inches of clearance from the side wall. 2x One SL wall-mounted either side of the bed. TruePlay is on, otherwise everything sounds unbearably muddy and boomy.   What I mean by lacking in pu