Question

Sonos Arc and Sub - low bass

  • 20 October 2020
  • 1 reply
  • 154 views

I brought home a sonos arc over the weekend. Hooked it up Saturday to a gen 2 sub and two One SL’s for surround. Everything was ok Saturday night. But, Sunday, it seems my sub has lost its bass significantly when playing music.  I usually keep my sub at 0. But, now I’m having to up that up a little. Anyone else having/had this problem? Thanks. 


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1 reply

Userlevel 6
Badge +16

Hi @ana75, Thank you for reaching out and welcome to the community. Sorry to know about this issue on your Sonos system. So we can check on this, I’ll ask you to submit a diagnostic report to investigate further what could be causing this issue. You may reply to the thread with the confirmation number to assist you with this issue.  

Let us know what you have in mind with the advice above.

The Sonos community is always here to help.