Headphones

My wife likes to watch TV at a much lower volume than I do. Due to my hearing loss, I bought the Sonos Ace headphones so that I can watch TV at a higher volume with her while using the Sonos Arc Ultra.  Before purchasing Ace headphones, I asked my dealer this specific question.  The tech responded positively saying that both the Ace and the Arc Ultra can simultaneously play the TV sound.  After installing the Ace headphones, my dealer verified that Ace & Ultra Arc will not play sound at the same time.  This is the main reason I bought the Sonos Ace headphones.I also bought a Move 2 wireless speaker. The Move 2 has the ability to play simultaneously with any sound group (Port, Ultra Arc etc.).  It would seem that the same simultaneous capability of the Move 2 could be applied to Ace Headphones as well.Looking forward to a quick feature update from Sonos on this issue so I can begin using my Ace Headphones as intended.Thank you!

My sonos ace swap with sonos arc ultra doesn’t work.I’ve tried several time to uninstall and configure it using the app, but it doesn’t work!!!Anyone can help me?

Have just bought the Sonos Ace headphones .Been wanting them for ages but delayed my purchase,because of the App disaster .Now I've got them I'm very disappointed.So much talk for the last few years ,that my brain has got it all wrong .I thought the idea was to connect to your wireless system .You could then continue to listen ,whilst on the move ,in your home .The plus purchase ,they are well made,very comfortable,connect via blue tooth. But you've missed sales, in turning your back on your expensive Sonos system.what a big flaw in introducing headphones without that extra offering . Wake up Sonos ,listen to your customers.Alarm bells are ringing in the streaming box .I will have to take a closer and more attentive approach in what I experienced so far

Is there any plans for a Sonos Ace setting to disable play/pause/volume control beeps?It seems like a good idea based on the comments made in a bunch of reviews and some of the posts in this forum.Aside from a house full of Sonos equipment I’m an Apple user in general. I feel like this is the kind of detail that wouldn’t be overlooked by them. Loving the headphones in general, as someone who got tired of waiting for proper APM 2’s. I think just this setting to disable beeps and the whole lower volume level playing issue and they’re pretty much perfect.I know you can do it Sonos! 🙌🏻

Controls' volume is absurdly loud on sonos ace headphones, e.g. volume up/down, pause/resume, switching noise modes. I was very surprised that control notification sounds do not scale with the volume, and stay very loud at all times. Is there any way to either scale or lower them?

I noticed that whenever I use the controls on the Sonos Ace, whether it be toggling between the different ANC modes or simply just lowering the volume, the sound cues it makes are quite noticeable and very loud which gets very annoying after a while, especially those with sensitive ears. Also I like listening to music as low volumes due to my tinnitus, but the Sonos Ace doesn’t go low enough compared to other headphones like the AirPods Max. It would be really cool if some of these small features can be implemented, I know its not a major change, but it feels like a quality of life update. Thanks for reading!

It is okay I found it.

Will there be further improvements to the EQ settings of the Sonos Ace? Perhaps more customization including bass and treble? Also will there be any on headphone dolby atmospheres/Spatial Audio like the AirPods Max?

Depuis peu je n arrive plus à écouter la tv avec mon casque sonos ace alors que tous les autres services marchent j'ai presque tout essayer sans succès jusqu'à maintenant Merci par avance pour votre aide

If I plug my headphones into my PC, I can hear music coming through my music library. However, the songs from my music library transferred to Sonos only played through my speakers. I want to know how I can listen to my Sonos tunes through headphones on my Sonos app.Do I have to purchase special headphones for this purpose? I already have a set of wired Sennheiser earbud headphones that plug directly into the 3.5 mm jack connection on my PC. Will these not work when listening to Sonos tracks? I have 2 rooms that have Sonos equipment in them. However, it is only one room. I want to use headphones for. In that room, I Have a Sonos Bar, 2 Sonos Play Ones and a Sonos Sub.When playing a Sonos list with the cross-fade on, each track will mingle into the next track with no pausing between the previous tracks, stopping first. Is there a way I can listen to Sonos through headphones and listen to a Sonos list with the cross-fade on? If so, how can I make this happen

A feature of the Sonos Ace is “Multipoint”, when I enable this in the App, it says “Connect 2 Bluetooth devices and easily switch between them”I have connected two devices, mobile phone and BT transmitter.I can’t find a way to switch between them? Is there a secret button press or similar that I don’t know about?

After buying a Sonos system & upgrading my soundbar to a Arc Ultra I found restrictions with being able to use my Bose headphones with my LG Tv, due to hdmi setting on the tv  defaulting back to the Sonos hdmi arc output, I did find a work around but this isn’t how a system that you paid high dollars for that should work flawlessly with all your devices.After contacting both Sonos & LG Electronics I had no joy, they both palmed me off to each other to rectify the problem.I bit the bullet & thinking buying the Sonos Ace will be completely compatible, they will be happy as they have made a sale, I would have a flawlessly working set of headphones that works without any problems.Alas, I was wrong, the volume when listening to the TV is way too low, I’m hard of hearing, I wear hearing aids, I wanted the headphones to work equally as my Bose, JBL headphones in volume, unfortunately there’s no setting that allows you to raise the volume, so I just shelled

My Sonos Ace (Headphones) are connected to my iPhone, but I'm not getting any sound. They show as connected, and I’ve updated them in the Sonos app and tried disconnecting and reconnecting several times. However, they work fine when connected to my laptop for Teams calls.Does anyone have any suggestions? Could it be related to the latest Apple update? 

Bonjour,Est-co possible d’utiliser un casque bluetooth autre que Sonos Ace afin de l’intégrer à Sonos.J’ai un adaptateur bluetooth Lavales ML302 capable de travailler en RX ou TX. Comment l’utiliser pour coupler mon casque bluetooth à Sonos, si c’est possible.Merci de vos réponses. Moderator Edit - Translation by Google:Hello,Is it possible to use Bluetooth headphones other than Sonos Ace to integrate them with Sonos?I have a Lavales ML302 Bluetooth adapter capable of working in RX or TX. How can I use it to pair my Bluetooth headphones with Sonos, if possible?Thank you for your answers.

I’m enjoying the TV audio swap feature - but when I swap back and forth - the volume on both the headphones and the Beam always reset to some sort of predeterminded default volume setting - 60 for Ace, 15 for Beam.  There doesn’t appear to be an app setting to control this, and they don’t stick to the previous settings. Am I mising something?   I hope they update the app to support this someday.-Mark

I've noticed that the 'PPreviousand next Song' button on Sonos Ace isn't working. It doesn't respond when I try to use it. Has anyone else experienced this issue, and are there any solutions or workarounds? Thanks in advance for your help!"

I would like to find out regarding Sonos Ace, how many Sonos Ace headphones can be added at the same to the system while watching a movie if more than one person wants to enjoy a movie in stealth mode ..?

Do Sonos is working on another material to be less warm on the ear , to wear longer and be able to wear at gym. Would love to be able to swap to something like a mesh or mesh fabric or something that is wick proof .   I have one of these swappable on my Meta headset and it’s awesome for high energy game . I will not mind loosing a little bit of sound quality for more comfort during warm season and while doing workout at the gym. Moderator edit: Replaced last post with first post and removed duplicate posts.

I just received a brand new pair of Sonos Ace headphones. I share an office with a colleague, during meetings on TEAMS my other colleagues have said that they do not hear me properly and rather hear my colleague who is in the background on a different call. Does anyone know how to fix this?  So far i am thinking that Sonos Ace is not suitable for a shared or open office environment. . . 

I have a Sony ZX707 DAP which I want to use the 4.4mm balanced output, can I use a third party USB C to 4.4mm cable for Sonos Ace?

Es normal que mis sonos ace se escuche un sonido estático en el modo ambiente? Moderator Note: Google Translate- Is it normal for my sonos ace to hear a static sound in ambient mode?

Everytime I try to use the Sonos Ace I have to spend 30 minutes trying to get sound to come out from them and get nothing. I’ve tried switching bluetooth on and off re-pairing, turning off TV swap and nothing works consistently.I don’t know how Sonos could have messed up simple bluetooth connections so much, and multipoint seems to be a complete joke.This morning I’ve tried repairing, switching on/off, everything, and still no sound. These will be getting sent back for a refund.

Considering Ace purchase and reading reviews - Seems like most issues reported could easily be addressed by Sonos. Any guesses on when an Ace Model 2 might be released? 

I got my Sonos Ace headphones in August 2024.  I don’t use them much but they work very well when switching between my Headphones and Sonos Arc soundbar.  The headphones have always seemed uncomfortably hot but for the last month I experience severe itching and can only wear about 20 minutes.  I think the Ace may be causing an allergic reaction.  I have ordered replacement pads from Sonos.  I was wondering if any regular Sonos users have experienced this problem.  Has anyone found another solution?Thanks 

Update last week my Sonos Ace now have an issue battery won’t last even in off mode charge last night now try to use no battery at all. (Any tricks to resolve this issue?