sonos ace

6 replies
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Keeps loosing connection , anybody with any ideas ?

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AirgetlamAnswer

Depends, doesn’t it? The OP could be connecting to their AppleTV with a Bluetooth connection, rather than directly with the Sonos swap to the soundbar.

Two questions for the OP…

what type of connection are you using for your Sonos Ace?
Have you called Sonos Support to discuss it?
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

C

Casper1972Author

Contributor I

Doesn’t happen all the time , it’s when watching Apple TV

AjTrek1

That’s strange as the Ace is communicating with the sound bar and not AppleTV (ATV). Could it be that your ATV is losing connection to the Apple and/or downloaded streaming app server 🤔

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