Fix & Optimize

Hello, I have multiple sonos play1 (first generation) in my living room, I just installed a new tv (samsung the frame), the audio is very bad on the tv. I’d love to be able to use my first gen sonos play1 as speaker for the tv. Do I need to buy a sonos Amp? to connect my tv to to it and the. be able to stream the tv audio to my sonos play1?? thank you so much

Je possède un système Sonos (Sub + Beam 2 + 2 Sonos 1) connecté à un ordinateur de type PC sous Windows 11. La prise HDMI du PC est déjà utilisée pour la diffusion de l’image via mon vidéo projecteur. J’utilise donc la prise Optique de ce dernier pour le son. Prise optique insuffisante en terme de débit pour le dolby Atmos et le DTS. Quelle solution se présente à moi pour profiter pleinement de toutes les technologies audio ? (Ma réfexion du moment : Si la seule solution est l’acquisition d’un Sonos Amp, la revente du systeme intégrant le coût du Sonos Amp m’offre un large panel de produit)

Hello, I couldn’t find a similar topic yet.  I currently own a Beam Gen 2 which I am very happy to have. I will be moving in a few months where my living room will be bigger. We’ll be watching movies from about 4 meters in a room that’s about 20 m2, maybe a little less. We’ll be listening to music as well.  Should I 1: sell my beam gen 2 and buy an arc, and in a few years add a sub (mini) and 2 one’s for a surround system? This will take me some time though.  2: buy a sub (or sub mini) immediately and later 2 one’s for surround.  Maybe to ask a simpler question if above is not clear, since I’m actually asking a few questions at the same time: Is a Beam Gen 2 sufficient with a sub? Or is an Arc better? I can add a sub later probably but this will take me a year or two. I also am in doubt between a sub or sub mini. I have difficulty choosing. Hopefully I’m not making this too complicated.Thanks a lot! 

Sonos should make portable speaker with LED lights matching with the song with subwoofer 

I recently purchased the Wildd Roku Sono Controller.  I was able to install the app and it looks great on my TV and I am able to control the sonos, but no sound comes out. I can hear the Roku sounds when I go to options, but can not hear the music (even after I figured out how to un mute it). Any ideas?  Thanks. 

I have two trusted networks that all my Sonos speakers are linked to, can I delete the original network and will Sonos automatically link to the second network?

Has anyone else run into an issue with the volume increments being in increments of 5? I’m assuming this is because of a recent update to the iOS app (I noticed it when the app version was 14.15 and after having updated to iOS 16) because before I could control my volume just fine. Now, when I go into the Sonos app and tap the volume bar, it rounds to the closest increment of 5. For example, setting to 16 or 17 moves it back down to 15 and setting to 19 moves it up to 20. Trying to set the volume with grouped speakers also is basically impossible as a result since it tries to find a good spot for all the volumes. I noticed some people on Reddit reported this as well. Anyone else on this forum notice this and is there a bug fix planned?  Also as a side note, how does the Sonos app not have a bug reporting feature? Why do I have to create a forum account to report an issue, it should be possible in the app itself

I just remarked in my kitchen “this pan makes a great omelette “ immediately the sonos move responded YES loudly not in the assistants voice I might addChecked my network for unknown devices there were none I have removed all voice assistants and disabled the microphone on all devices Most disconcerting....

Should Sonos make a computer speaker with subwoofer sound like 5.1 

I currently building a pool house and I’m trying to decide if 2 exterior speakers will be sufficient or if I need 4. The area I’m trying to provide sound to is approximately 40’ long by about 44’ deep. The 40’ section is the length of the pool house where the speakers will be located.  Below is a layout of the setup.   

I have a beam and two play 1. It started not connecting when I try to play music in Spotify or TuneIn. I was able to reconnect by rebooting speakers. Now they don’t connect regardless how many times I reboot. I spent hours with Sonos support but they says my router is not compatible and so is the extender. I used them for more than 3 years with no issues until recently. Support guys are just cutting the conversation by saying it is the router and don’t give any resolution. For them, saying the router is not compatible after 3 years of service is a resolution. Anybody else also frustrated by ignorance of support?

Hello,I planned to connect my projector (XGIMI Horizon Pro) to a Sonos bar and 2 satellites. The projector comes with an optical output, so I’ll probably buy a Sonos Ray or reuse my existing Playbar.The problem is that the projector is placed on one end of the room, while the bar will be on the opposite side, and I cannot run a long optical cable from one end to the other.Is there any solution to this?Thank you in advance,Davide

This update has ruined the sound of my sonos Arc and Sub. I have an Arc, Sub gen 2 and surrounds SL ones. My system has lost volume, the sound used to be clear and the bass strong. Now it sounds muddy and the bass i loved has disappeared. Ive re calibrated trueplay and with it active the sound is even worse. Messing with the EQ changes nothing. Now sounds like the samsung system i ditched after hearing sonos.  The sound on the previous firmware was fine and didn’t need any adjustment.i chatted with support yesterday and all re booting, pairing etc didn’t change anything.Perhaps if you (sonos) gave us a chance to roll back or even chose if we want to update it would be ok. You have left me with a system that now sounds terrible. Sonos, return to the previous sound profile. You are going to loose business and support. I’m thinking strongly to changing brand. This is shocking from a company to just change someones sound without giving them the choice. Absolutely gutted.  

Hi all,Just bought a Sonos arc and I’m having a bit of trouble setting up a TV. My current set up is an HDFury Arcana that has a Chromecast plugged into it and then one output going into my projector and one arc output going into the Sonos Arc. Things I’ve tried:> unplugging everything> checking the arcana module about CEC problems> don’t have a CEC TV to set it up with> skipped through the TV set up in sonosPlease advise, absolutely stumped on how to use a Sonos Arc in this setup!

Hello!  I am someone who tends to plug an Ethernet cord into a device if it has an Ethernet port. I’m planning on picking up some Sonos speakers, and since they have Ethernet ports, I was going to wire them all up without a second thought. Then I read online about how they create their own Sonosnet and that wiring multiple up can cause STP issues. I really have no idea what STP is. I have two eero 6 pros and one eero 6. Just wondering if I still should wire them all up, or just leave them on wifi.  Thanks in advance. 

I purchase a new Sonos One SL to add to an additional Sonos One SL. My existing One SL connects via Airplay just fine to all my Apple Devices. The new One SL will not connect to any of them. How can this be fixed?

I have  a SUB connected to two FIVES for stereo music listening. In the same living room we have a TV with a BEAM.  Is it possible to play music with FIVES and SUB, then watching TV use BEAM + the same SUB?when I try and connect the SUB to the BEAM it makes me disconnect the SUB from the stereo FIVES which is very frustrating.Seems like an obvious set up many people would want so I would value any advice. Thanks so mich!  

I have a main house plus a rental space, I’ve created two SSIDs on my network, "home" and "guest". I'd like to add one amp to "guest" network, so that people on the "home" network can't accidentally access that speaker and vice versa. Is it possible? 

Hi , I recently got a set of Mark Levinson headphones but when I try to enable Bluetooth on my LG E9 it connects for a few seconds and then cuts out , I tried unplugging my arc and then it works but stops again as soon as I plug it back in , even if I change the settings and turn earc off and pick tv speaker it just reverts back to earc and my sonos set up after a few seconds ........any ideas of anything else to try ? Thanks.

Hello,I have the Sonos Arc and i’m trying to set up voice assistant through the app, but there is no option in the app to “add voice assistant”  here is a screenshot of what it looks like in my app. 

Hi I own a Beam 1 Gen. + Sub Mini I wanted a technical opinion. When a file or something I'm watching on TV supports both DTS and Dolby Digital what is better to use? I tried but I don't notice a particular difference, also because since I have to fiddle with the remote control in various menus, the transition is not immediate. Thank you and see you thanks in advance for the help.

I have had my Sonos system for five years. Over that period it has gone from working properly 10% of the time I try to use it to now, about 75%. If I get another cannot find your system or reboot your router or move my speakers closer to my router message  l will scream. I have reinstalled at least 50 times . I fantasize about burning my speakers in a backyard fire and posting the video. Today is a perfect example. A nice quiet Sunday am and wanted to put on quiet classical piano with our coffee. We had the system playing holiday music yesterday, working fine.  Today, it cannot find my system/speakers.  I have a house with a very effective wireless router that reaches all corners of my home including my office in the furthest corner where I am on zoom calls via wireless all day long. My two speakers are, one, in the same room as my router and one in adjacent room. I am so done with this unreliable piece of ** *Moderator Note: Modified in accordance with the Community Code of Conduct.*

Why does my sonos roam is always disconnected when my phone changes of signal but is the same Wi-Fi?

I just set up Google Assistant, and I'm largely happy with it, except that sleep timers don't work. When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing". Is there any way to get this to work?

Hello everyone!  I have a move, I always keep it in the charging base and it's already the second time I turn it on but it doesn't turn on, only the microphone light stays on.  Has anyone had the same problem as me?  do you know how to solve?  thanks in advance to whoever answers me.p.s. any key I press nothing happens. I can't turn it on or off