Controllers and Music services

My system formerly consisted of one Sonos Connect wired to three AudioSource AMP 100 amplifiers. One was wired to one set of speakers and to were wired to two sets of speakers. I recently replaced my Connect with three Sonos ports, one for each of my AMP 100 amplifiers. The speakers are wired the same to the amps as they were while using the Connect. my issue is that I now have to run my amp volumes on all three amps at 85% to obtain the same volume out of my speakers while when the Connect was being used the volume on the amps only needed to be set at 50% to reach the desired volume level.Has anyone experienced lower volume from their Ports after “upgrading” from their Connects?ThanksJeffrey P

In the S2 Desktop app, Deezer’s Recently Played container does not enumerate (“unable to browse music”).(Note: for this to even show up you need to have played a track from the actual Deezer app).In a curious chain of events, this does work in the mobile controller, just desktop is broken.

Just flagging what I believe is a bug, using iOS app latest version (but this has existed for many months AFAICT).I tried hardwiring one of my Five speakers at some point last year. I ran into issues, probably caused by a smart switch in dumb mode, and quickly gave up.Since then, with no products hardwired, I have had the ability to edit SonosNet settings which according to the docs linked below shouldn’t be possible:“If all your Sonos products connect to your WiFi network, the SonosNet Channel will appear grayed-out in the Sonos app and cannot be changed.”https://support.sonos.com/en-us/article/change-your-sonos-system-s-wireless-channelSee screenshots below of persistent changes made to these settings:

Does any one have a fix for not being able to sign in as system owner and customer support telling you that you don’t have the correct credentials to sign in?? I am baffled as to why this is happening and I have 2 different locations so the factory reset solution would be a nightmare resetting multiple devices and hoping it would all sync up again.  It’s also crazy that customer support acts like they have never heard of this problem and clearly there a many people with this problem.

Since a recent update to Sonos Build: 84163110 (MacOS Sequoia, Macbook Pro M4 MAX), I am seeing a lot of performance issues, interruptions and all-out failure.   I generally am using the Spotify App, with my speaker group selected, which is configured from Sonos.In between these failures and jittery behavior (which includes app playing but NO sound), I am seeing callouts to api.branch.io -- some of them fail, this causes Sonos to freak out, lose my speaker configuration/group.  Not good.This application needs to be able to operate without all these external dependencies being “live” all the time.  I can observe this behavior live, when I manually cut off access to api.branch.io with filters and Sonos again freaks out.Is anyone else experiencing this?  I’m not sure this is the best software implementation with these dependencies.

Hi all wnen I use the Sonos app to play Apple Music the last played songs and albums etc are not showing up and syncing on the actual Apple Music app therefore not going to my replay for the month. I have listening history on for the music app. Is there anything else I need to do within the Sonos app side?

Hi guys. I've just got my new speaker. Was wondering if the sound quality would be different from using mobile data and the bluettoth. Options . To using the sonos app and a fibre biradband connection plz??I can't afford both u see but don't know if I will lose quality in sound .alongside using the app etc .the pros and cons for either are 2 each. PROS:::: CANF USE MY MOBILE ON SONOS APP. THE DELAY CONS is slow when on phone to acer help etc . So don't end up completing what I'm trying to learn … No data when I'm out . For. Calls or tunes . To save on Spotify bill. I don't even know what I'm saying now. Infor action overload. But if anybody would know the difference please in broadband and mobile data when using a sonos speaker?? Thank you guysHannah 

I have used Sirrius on my Sonos for years.  Suddenly I see the channels but when I tap on one, nothing happens.   Has been going on for about 3 months.   Have tried all the steps including deleting and reauthorizing but not working.   Anyone else having this issue and how to resolve?

I recently updated my system to go from a wired / SonosNet system to an all Wireless WiFi system. When I went to add alarms , it would not let me save them. I can put in the information for the alarm but when I hit the save button nothing happens and the alarm does not save.  It seems like this was a problem for people about a year ago but was then resolved and alarms have worked for me up until just now so I can't work out what would have changed. I am using the app for Android on a Samsung Galaxy s24 Ultra 

Like a lot of other people I lost the ability to play my music files on Sonos. I have read many posts about this but nothing in them works. I tried to follow the “checklist” that was somewhere on the community forum to reestablish connection but it says to do things that are not possible options on my computer. I have spent a lot of time several times with the customer help department reinstalling the app and checking firewalls but nothing works. About ten years ago I could click a couple of times on my phone app and play whatever was in my music folders when ever I wanted. That option has been taken away for some unknown reason with the so-called “upgrade” over a year ago. I cannot understand why Sonos can’t reestablish the ability to play from our computers. I have a lot of older format music on mine that does not play on newer devices. I would be happy just to have the ability to play my music on the Sonos system. I tired importing some of it to playlists in Sonos and that doesn’t w

I am trying to search on Bandcamp for music, but nothing returns (ever). This used to work. I have done the following to troubleshoot:Re-authorized my band camp account. I have tried this both from windows app, as well as android app I have made sure my address is correct under my Sonos profile on www.sonos.com.All other services seem to show results for searches but Bandcamp. Spotify, Tidal, Amazon, Sonos, Pandora… all work.

Says I’m not the owner, IVE DONE NEARLY EVERYTHING, reset, app delete,  Sonos has to continue to login at ever step very frustrated this going on 2 hours 

Hi thereI checked my sonos devices in my current s1 environment and they should all be compliant with latest sonos app as per sonos own compability page.i get an error stating that there are uncompable device on my system therefore the system upgrade cannot be done.Anyone knows how to deal with this? My devices are: Amp, Beam (gen 1) and a play:1.An old device - Connect 1 is listed on my sonos login but has been removed from the system a while ago. any help will be greatly appreciated. addition: after starting the s1 app and ran system compability - it said that I have an old connect 1 - and asked if I would ever need this on my system - I answered NO and then I was send to download the new app version. Doing this it still complains of incompatible device though…I`m guessing that somehow the connect 1 stills blocks behind the scenes… anyone know a trick to get past this obstacle? Have tried the power off on the devices….

App finds system containing One SL but can't join. 

I read with great interest that Sonos now supports Apple Music Lossless. But I’m unable to find a list of supported devices.  I want to add a streamer to an existing stereo. I’d considered Bluesound, but would definitely get the Sonos Port instead if I was certain that Apple Music Lossless worked. Can anyone provide an answer?

When I search for a song or artist and the list of suggestions appears, if I tap on the song I want nothing is happening. Instead I have to tape the dots at the end of the title and press the play now or play next buttons.This is happening on both iPhone and iPad only recently started doing this after 10+ years of owning this system.i still find the app they kindly dumped on the community last May is still not as robust as its predecessor, despite the numerous updates in the past 12 months. 

“New” iOS mobile app still does not display my full list of Sonos Favorites while the MacOS app does show them all.  Please fix this.

I recently had a first generation Play 5 speaker go belly up, and now have 3 remaining first generation Play 3 speakers and was forced onto the new SONOS (2) app which has been a terrible experience with very slow response to changing tracks, loading queues, everything. I tried the complete router & speaker reboot that was suggested on other posts here, and that helped *a bit* it’s still slow but better. My question is: Is this a problem people experience with the new app talking to old speakers? Or do people with newer generation speakers have the same issue with the new app? I want to get a set of new ERA 100s but not if the app experience is going to be like this.

Although I use the Sonos 2 app to control my new components, I also use the old Sonos 1 app to play music in my basement. Unfortunately, the Sonos 1 app is suddenly not able to play anything from my music library. I can play radio through the old app, but when I select Albums, Composers, etc., all I get is a little logo with the text, “No selections are available.” Very frustrating.

Any hep/advice greatly appreciated. Updates run fine on iPad and iPhone. Many thanks! 

After spending hours in a loop of re-authorise / log into your Sonos account misery I resorted to deleting Sonos and ITunes apps from my phone (iPhone 15) / reset my Sonos speakers and started over. I downloaded the Sonos app, connected the speakers and then the WiFi. I was then able to add back my iTunes account. It took 15 minutes!I couldn’t find any helpful suggestions online so resorted to a complete reset - it worked but surely shouldn’t be this hard!

What should I do?I got 2 Sonos Symfonisk lamps as a gift.  I was excited!  I had heard such great things about Sonos speakers.  However, little did I know… I can’t add Spotify as a service and I can’t use voice control (a function I was looking forward to).  Spotify is my main concern.  I contacted support to figure it out, and they said Spotify is not supported in my region.  I live in South Korea, for the record.  I’ve been using Spotify for years.  My family also uses Spotify.  We’re also a Samsung family (again… we’re in South Korea) so Apple Airplay is not an option.  The only thing I could do is subscribe to Apple music, but that means I have to convince my family to switch services as well, forsaking years of playlists and song curation.  If I could at least connect to the speakers directly via Spotify, that would be more than enough for me.  In fact, that would be ideal.  However, that doesn’t work either! Make it make sense!

Thought i would post this, as there doesn't seem to be a fix.Completely random situation. Add 2 or 3 music to the queue and then try to add another and it says 'Unable to add to queue'. Clear the queue and add 1 song and it plays and i can view the empty queue. Try to add another song and you get 'Unable to add to queue' What !!!Clear the queue follow all the the info from my last post. Restart router, etc. Then add songs to queue, i can view, edit, etc. Clear the queue do the same thing and try to view again 'Unable to view queue. Try again later'. Clear the queue and add 1 song, all good, view queue o.k. try to add song and 'Unable to add to queue '.Tried multiple times, over a few days, weeks, etc. Same thing, random all the time. Sonos tech go through the same thing, restart router,  etc. Just the same. Getting fed up, as there doesn't seem to be a fix. Loads of app updates but still not fixing. Just an update to this. If I use Plex app for music, no issues, I can add, remove, upda

I Have in my house 7 products1xS1 in kitchen Sonos surround in living (beam, 2x s3)2 S1 in bedroom1 roamonce adjusted it works all fine but when startup the app it always play the kitchen s1, very annoying every time find livingroom activate that set and shut off kitchen.is there a way to give livingroom priority at startup 

I’ve got a Sonos One SL (Model 922). It connects wirelessly to both my iPad (OS18.4.1) and iPhone (OS 18.4.1). I can stream music from either idevice (not at the same time). So far so good. I’ve also got a Mac Mini M2 (OS 15.4.1) I am unable to wirelessly connect the mini to the speaker. The Sonos S1 Controller app (updated to latest) won’t find it after pushing the button on the speaker. I had it Ethernetted at one point, however I want a WiFI connection (I did factory reset before connecting to idevices). Mini is ethernetted to router and also on house WiFI. What is the magic to wirelessly connect speaker to mini? BTW, I tried adding the S1 controller app to the firewall to allow all incoming connections (per instructions), however that disappears. It seems the Mini doesn’t like the S1 controller app.