Controllers and Music services

When playing music through the Sonos app, only tested with Spotify and Amazon as those were the two services I am using, when scrolling all the way to the end of my Playlist it seems the display of the songs gets all mixed up. It looks like I have duplicate songs in playlist but there aren't. As a further test, I added a new song to the playlist and played the last two tracks. The second to last one is incorrectly listed but does play the second to last song on my playlist. As you can see in the picture there are various duplicates that do play the song in that track number on the playlist. Not sure if anyone has a fix or if this is a visual bug that needs to be addressed. Edit: Not shown in the screenshot but this last segment repeats itself a little further up. 

The support page for qobuz on Sonos lists Japan as a country of availabilityhttps://support.sonos.com/en-us/services/qobuzBut Qobuz does not show up on the list of services that can be added.I checked that my location is correctly set to Japan.Thanks for any help Norbert

HELP HELP HELPI set up a new system and when I select SONOS RADIO it says REAUTHORIZE. When I do it it says now you can use SONOS RADIO on your system. But when I select SONOS RADIO it again says REAUTHORIZE. I am in a loop (no error message) and can not use the service. Tried already a couple of things like restart the app and so on.

Apple Music is not purging previously played songs after grouping then ungrouping speakers.  Certain speakers will not work and a message, Playback Stopped In Use Somewhere Else, appears.  This only occurs with Apple Music not Amazon or Sonos sources.  Work around by ungrouping all speakers then manually regrouping beginning with the non-functioning room.  This is where I see the music played prior to grouping has not been purged.This problem is unique to Apple Music

Hi,I am still using S1 software and a sonos bridge as I have first gen play 5 speakers. Do I have a chance to be able to integrate my hue Philips system for lights entertainement while playing music on sonos? Or is the S2 compulsary?Do I just need a Philips smart hub for that?Kr Francois 

I had been listening to The Wave 94.7 on sonos using Radio.com as a service.  It stopped working over a few days ago.  I have been googling this and have not made any progress.  What URL and Service do I need to listen to The Wave 94.7 on Sonos?  This is for a home system controlled by the sonos app on a MacBook.  Thank you!

Anyone know a no-talk continuous classical music station that plays on SONOS

In Scotland, my Spotify connection has dropped- tried the switching the router on and off, tried to reinstall the reinstall the Spotify account but coming up with an error message. Seems to be a more frequent interface issue?

Today Sonos doesn’t work with spotify.  I see that error message at the page https://spotify-v5.ws.sonos.com/deviceLink/error(500) Siamo spiacenti, ma non siamo in grado di impostare l'account Spotify in questo momento. Ttry from PC and from smartphone but it doesn’t work.What can I do?

I cannot connect to Spotify on Sonos app,it just shows an error page.i tried uninstallling and reinstalling both apps but it is still the same. What can I do to make them connect?

HelloI have IKEA symfonisk. On BANDCAMP service search doesn’t work… I can browse only my collection…This always return as messageIs there any solutions?I tried to reauthorize, remove and add account...reset sonos app...

Hi All,I am having major issues with Spotify and trying to track down my premium account. When I log into spotify it only shows that I have a free account, when my sonos account (linked via the same email) enables me to see all my playlists etc. I am also being charged each and every month via direct debit. Firstly the direct messaging an advisor at spotify thing has proved completely un helpful so far and the support almost making me feel like it’s dodgy/scam like. Anyway, I thought I’d try here as I’m struggling to find a solution anywhere else - has anyone ever had this issue? I’m at a loss as to who to speak to or where to get advice. If anyone has any ideas or suggestions I’d be very welcome. Cheers

I’ve been using the Last.fm service on the Sonos app to scrobble songs played through my speakers, it’s obviously very useful and it works well, but it never submits the “Now Playing” notification on my Last.fm profile; it only displays the scrobble after the song has ended.I would say this problem is very miniscule and not a real “problem,” but every other scrobbler has the capability to send “Now Playing” notifications to Last.fm and they have a guide on how to add it on their API docs.I was wondering if this is ever a planned addition. It’d be really nice to have my friends be able to see what I’m listening to at the moment and not after the song is finished. Thank you!

I was forced to create 2 sonos systems - Sonos 1 and Sonos 2 to keep equipment I love and am satisfied with.  I would like to share/export/import to play these playlists on both systems.please tell me how

The Sonos Controller for PC, version 15.9, S2 (Build: 75146030) displays the date of podcasts in the format mm/dd/yyyy, but my local is en-gb (United Kingdom). The date format in the UK (and most of the rest of the world!) is dd/mm/yyyy.Please update the Sonos Controller to use the Windows locale to select the date format. It’s sufficiently annoying to slow down checking the date of podcasts when you never use American date format.Date displayed in MM/DD/YYYY format 

Hi all,I use my Sonos products to play music from Spotify. Previously I was able to do this directly through Spotify by just selecting the device/s to play through. This randomly stopped working a couple of months ago and now I can only play through the Sonos app (which unfortunately is clunky with Spotify). There is some connection still, as if I’m playing music on Spotify (either on my laptop or phone) but then start playing it through Sonos, it’ll stop playing on Spotify (or vice versa). I had changed home internet (from NBN to 5G WiFi) however the above issue didn’t arise until a month or two after this. I’ve tried:factory resetting a speaker & setting up again  uninstalling & reinstalling Spotify & Sonos apps on my phone  turning off devices & phone/laptop and back on again  checked all on same network, they are, it’s 2.4ghz.Would appreciate any advice or tips, thank you! 

Hi. I’ve checked the forums for over an hour and nobody seems to share this particular setup. I’ve had this SONOS ZP100 setup for over 20 years. Others have had similar complaints that a song will play for a bit, give an error message (“connection to (music source) lost”), and skip to the next song. But those questions all deal with music services or networking issues. Mine isn’t that or I wouldn’t be posting.My music source is a 4Tb bookcase drive directly connected with USB-3 into my desktop computer. My ZP100 is hard-wired into my router with a CAT-5a cable, which in turn is hard-wired into my desktop, also with a CAT-5a cable. (Yeah, I know, quaint, amirite?) So no wireless involved and therefore no interference.If I play the same song on Media Player, VLC Media Player, or any other MP3 player on my desktop, all is good. But my SONOS system no longer reliably plays music that’s literally hard-wired to it.Here’s a sample error message from the

I have a really strange issue when streaming from the Spotify App on iPhone 13, and from the Desktop version of Spotify on iMac (Catalina) to my Sonos system. I have a Premium Spotify account.When streaming to a Play 3 (connected via wifi) or Connect (connected via Ethernet hard wired), every song listed at 14-song intervals (e.g., the 14th, 28th, 42nd, 56th, etc.) in whatever playlist or album currently playing always stops abruptly 10 seconds before the end. It still shows as playing on the Spotify Connect App, but isn't playing on the speaker, once the track appears to finish on the app screen the next song starts to play as expected. This isn’t a time issue as the length of each playlist varies, plus I made a short playlist of songs less than a minute, and it still stops exactly 10 seconds before the 14th track. This only happens with the Spotify Connect app on iPhone and desktop app, I don't have this issue when using the Sonos App to play Spotify. This has been a

Hi, I’m hoping someone can please help. I’m using iOS and the “gold” Sonos app.  I go into App Settings, and I don’t have toggles for “Hardware Volume Controls” or “Enable Lock Screen Controls”. The options aren’t even displaying. I’ve deleted and re-installed the app, reviewed every setting on my iPhone that I could think is related, disabled AirPlay and Handoff for every device in my network. Does anyone know what conditions need to be met to even get the option to enable hardware volume controls? My App Preferences page only displays “Appearance”, “Enable Search History”, and “Confirm Location” in the “General” section.  Thanks!

Listening to live-streamed radio , Sveriges Radio and more frequent recently the live broadcast jumps back in time. Is this a Sonos issue or a Sveriges Radio issue ?

Since early this year the app has become slow, the last few weeks I usually have to wait for more than a minute for it to load the speakers, and in many cases it simply does not list them, or only one or two. Nothing has changed speakers-wise, not even WIFI-wise. If I use Spotify it finds the speakers almost instantly. I didn’t change app settings or system settings that would have an impact on the Sonos controller. Sigh. I also notice that while it’s finally playing, loading a different track often does not happen. The speakers don’t respond and Sonos just plays the ‘wait’ cursor, or tells me it cannot connect. Again: if I switch to Spotify it plays things immediately.I just don’t understand how things are sliding downhill so fast.Ever since February/March the cross-fading won’t work which is a big deal. And the app has been growing increasingly slow. This is so frustrating. If I had not invested in this system years ago I would currently drop it. The speakers

Sonos S2 App on my Android has the wrong email address for me.  The steps to change the email require signing in first which clearly cannot be done since it is the wrong email.  On my PC my Sonos account is fine and has the correct email address.  In fact from my phone app I click reset password and it sends it to my correct email address! So how the heck do they have the wrong email for the log in? it is a vicious loop that gets me nowhere, so dissapointed

can no longer play selections from my phone (Sonos app) -said I have to switch to Apple Music??

I’ve read about similar issues and tried the solutions, but mine is slightly different and not resolved yet. We have an alarm set for each weekday OrganLive from tunein at 6:54. It is fine on Mon, Wed, Thu, and Fri, but on Tue it plays a local station WESA 90.5 from Radio.net we have set in a different room at 6:30. No other alarms are set at that time, and no other apps are set. I’ve deleted and reset the alarm - that’s how I ended up at 6:54- but it still happens. I’ll try to submit a diagnostic when it happens next Tue. 

Youtube music isn't updating my playlist, I only have 3 Playlists in my library, 1 of which I use regularly which has roughly 900 songs. Within the SONOS app it's only displaying roughly 100 songs.Things I've tried:Reinstalled the sonos app/youtube music appTurned off and on SONOS system, even factory reset both of them.Removed the youtube service from the app and back.Out of options is there anything to resolve this issue?