Controllers and Music services

Sonos speakers no longer play when I use Spotify.  Keep getting “no content” messages for both BedRoom and LivingRoom speakers. Completely frustrated with Sonos since the day I bought these. 

With the latest versions of the iOS app, when trying to play favorites or recent listens, I get the error “This content is not available” for any album in the shared library. However, using the Sonos app on a Windows PC, the same favorites play without any issues. Is this happening to you as well? Do you know how to fix it, considering Sonos support didn't go beyond asking me to restart the phone and reinstall the app?

I’m seeing many callouts amplitude.com, some appear to be persistent.  I sometimes operate on a network that won’t permit that.  This appears to sometimes break Sonos.  I see no reason for this to be happening, however.Anyone else seeing this?   There are other callouts it’s making to adnxs.com, branch.io, google-analytics.com (there may be others).  These don’t always succeed, either and that should not interfere with the functionality of the system configuration.I have seen where my speaker configurations get wiped when Sonos app can’t succeed in certain API callouts, for example.Looks like there needs to be some code improvement.

I just purchased a Roam 2 and downloaded the Sonos App.  Connects to Apple Music easily, but there is no option to add Sirius XM.  I have a streaming account and the App is current.  I’ve seen others with connection issues - that’s not my problem.  SiriusXM doesn’t even appear as a service that can be selected.  

I highly doubt the issue reported in has been resolved from a technical implementation. If it has been great.Today my housemate encountered another unexpected behavior. Their Apple Music account needed reauthorized. They clicked the right places and provided Apple password. The screen said the password was wrong, even though they were sure they used the correct one. The cancelled the re-authorization process. At this point their Apple Music account had in fact been reauthorized for use on Sonos (as evidenced by being able to browse their content from Apple Music within the Sonos app). But, the Sonos system had replaced their previously input account nickname with the First and Last name on their Apple Account. Clearly this isn’t intended or wanted behavior-- users don’t like to fuddle with things just to have them undone by some broken software workflow. We set the nickname again, but this doesn’t have to stay broken.

I recently ran an update on my Mac OS to Sonoma v14.7.6Some of the button functionality changed on my Ace headphones. The side button no longer starts and stops my music and instead calls Siri, same behavior whether I short or long press.I tested my headphones on my phone and everything works the same as it always has, so this seems to be an issue only on my desktop OS, not the headphones themselves.I ran a firmware update from the app on my phone. This started causing even more strange behavior with noise cancellation not entirely canceling the noise, so I ended up trying a factory reset. That also went sideways because I could never get a blinking light to indicate they were reset. However after many attempts, my phone recognized them as a new device, so something happened.After a lot of resetting, re-pairing, rebooting, and changing settings, I finally got the noise cancellation to work properly on my Mac OS. It required disabling the new “sidetone” and “adaptive “cancellation” feat

Is there a fix for fragmented albums. I am re ripping all my cds and compilation albums are showing an album for each artist and I cannot select the whole album

Newbie on Sonos, so apologies if this is a basic question.Sonos Era 100 is set up with my son’s Spotify account as the primary account.  It’s authorised and shows no connection issues.When using Sonos (not Alexa) voice commands to ask for a track contained in one of his playlists, it seems to constantly play completely different tracks.  When asking it to play a named Spotify playlist, it doesn’t respond.Is there a specific phrase that has to be used for Spotify content?Thanks

How dor I listen to Sirius radio on sonos?

Hello. I have recently moved house and need to connect my Roam to the new Wi-Fi. I’ve looked online and it suggests I have to go into ‘Settings’ but I can’t find this anywhere. I’ve looked in ‘Account’ but this just has my profile details not the Wi-Fi. It’s driving me mad. I’m on IoS and IPhone 6. Thank you

Anyone else have this issue?If I play a song direct in the apple music app on my iPhone (ie through the phone speakers or my AirPods Pro) it will show as Atmos or Lossless depending on the song.If I play the same song through my Sonos system connected the Apple TV 4K then it will play the song in Atmos/Lossless. For info the system is a Beam Gen 2, Sub Gen 2 and 2 x Gen 2 5’sIf I use the Sonos app on my iPhone and play the song from the Apple Music library within the app it will not play in Atmos/Lossless.I have 320mbps internet so speed isn't the issue.I have: - deleted and reinstalled the app - Reauthorised the Apple Account - Rebooted the InternetI can't see why when I use the music app on the Apple TV the music is played in Atmos/Lossless. But when I play the song via Apple Music within the Sonos app, it won't. Anyone know how to fix as it is really irritating my CDO? 😂 Thanks Carl

I just noticed the S1 app claims Deezer is no longer supported on Sonos. Is this right? Its still on the Services web page, though there’s no indication of S1 compatibility on that page.  

Continue to receive this error.  It has worked > 1 yr until 2 days ago.  Thanks

sonos Android app 80.23.9sonos OS 85-0-65270Android 14 Kernal 5.10.218There is a repeatable bug in the android app where it can delete the wrong entries when you are editing a playlist. I have a playlist with 10 or so albums, open the playlist to edit delete two entries at the beginning then scroll down and delete, lets call it the 40th entry  press done Review the result and you will find that entries 1 and 2 have gone BUT entry 40 is still present and entry 42 has been deleted instead. I repeated this test 5 times and it happened every time What changes things is if you hit DONE on EVERY screen you have deleted something and you don’t scroll down to edit other entries first then it appears to delete the correct entries.  Such mistakes are easy to miss unless you are very careful in reviewing your changes and you are looking out for it which is why I suspect so few have reported a problem. (BTW I noticed this behaviour in prior versions of the APP and reported it)   The IPAD OS versio

i have googled and read online that you can access saved room groups through play.sonos.com.  i have gone to rooms section; selected a room and save groups aren’t there.  So, if you can how can you? if you can’t then why does material say you can

Any song which part of an iTunes/Apple Music compilation then indexed in Sonos, Music Library/Imported Playlists will not play on either my Windows 11 pc, any of my ios devices, or Sonos speakers. These tracks play fine in the Apple Music app on pc and ios devices. Songs in Sonos imported playlists that are not in Compilations play fine on all devices. Please advise. Thank you.  

Hola. Instalé you tube music,  en aplicación de sonos, pero no me deja ingresar a la biblioteca y cuando busco un artista, dice que no se encontraron coincidencias. Debo tener premiun... que desilicion tener un gran parlante symfonisk frame y no poder escuchar la musica preferida que tienes en you tube. En sintesis, no puedo acceder a you tube, sin embargo spotify y otros no tienen problemas. Me siento estafada

Still missing the functionality of the widget after the app update awhile back. Is this ever coming back to the app? It was great to have an entire page on my phone to manage my music throughout my entire home at a glance.  

Audible India option not showing after adding Audible service in Sonos app.

Bonjour à tous.Depuis quelques jours je n'ai plus accès à mon historique d'écoute sur l'application Sonos "Écouté récemment".Est-ce normal ? Comment y avoir à nouveau accès ?Merci de votre retour. Moderator Edit - Translation by Google:Hello everyone.For a few days now, I've been unable to access my listening history on the Sonos "Recently Played" app.Is this normal? How can I regain access?Thank you for your feedback.

HiI am new in Sonos.By mistake I add Era 300 to second room and I reset it to assign to other but than after reset it left as unplugged. Is this will be visible  always or until I assign it again but in other room?I can't find any option to manage the rooms groups or speakers.Why there is no icon like remove from system or  delete room.It is only possible to create but no delete.How to manage this. What if I sell the produkt and it will be visible here.  

Hello, Is this a recurring problem with Era 100s not being able to have issue with Airplays (MacOS/iOS/IpadOS)I tried everything (rebooting and re-installing etc) and this problem persists. once in a 1000 airplaying my itunes or or other audio works but these speakers seem to have a problem…..streaming from the sonos is 100% working but why not this…. I used to have older Sonos One and they seem way more reliable.   

I also have the problem reported elsewhere that CBC doesn’t show in thenewly updated Sonos app. Just a comment that CBC works fine under NOSON, the linux unofficial app. 

Samsung S23 cannot connect to Arc. Wifi router isn’t accessible and cannot be hardwired. Router requires connection to specific SSID and, of course, requires password. Have tried every suggestion I can find. Arc is flashing green. Have tried hardwire from phone to Arc with no luck establishing a connection. Am I doomed?

Just suddenly this week, my Mac Studio cannot connect to my Era300+mini-sub (Office Sonos). It’s worked for me the past three years, but now won’t connect with AirPlay.Through Apple Music, when I attempt to connect, I get the message:The AirPlay device “Office Sonos” cannot be selected for audio output. Please verify your network settings and AirPlay configuration or select another device.The Office Sonos speaker displays a greyed-out checkbox.Here’s what’s odd:1. I can connect through my Mac Apple Music to all of my other Sonos speakers.2. The Mac Sonos app works perfectly and connects to the Era300.3. The Mac Sound tool also cannot connect to it.4. Apple Music connects on both my iPhone 15 and iPad Pro.5. macOS is Sequoia 15.5 (24F74)What I’ve tried:1. Unplugged my router and restarted.2. Shut down my Mac and restarted.3. Unplugged both the Era300 and the min-sub.Other note: the Era300 is connected to Ethernet, but that has no effect when I use WiFi only.My question is, why can’t my