Controllers and Music services

No es posible escuchar música de YouTube gratis? Moderator edit:Google Translate-Is it not possible to listen to YouTube music for free?

My BBC Sounds plugin has stopped working. Fine yesterday afternoon, but had stopped working by 10pm, still not working today. I just get a meessage saying “BBC Sounds couldn’t play Radio 4. Try again”Not working when invoked via either phone or tablet; Not working on any Sonos device, including wired devices. Other content (Sonos stations, Spotify) works fine.I’ve tried all the usual stuff which never works (cycling power on devices, cycling power on router), to no avail…….

I use the apple music but I cannot start station as before. How to fix it. 

Hi,Since the new Sonos app update, the “View Album” option is missing when selecting a track from Apple Music.This feature was very useful to quickly jump from a single song to the full album.It would be great if this option could be reintroduced in a future update, as it really improves the listening experience for album listeners.Thanks for considering this request!Eric

We can ignore my previous setup - I factory reset my Play:1, connected to router (eero) via Ethernet and when I go to Manage Networks / Update Network, it displays “We are unable to find a compatible product to update. You can try factory resetting the product to reconnect it to your network.”  I recently changed my network SSID (quite a normal practice). My goal is to disconnect the Ethernet cable and have the Sonos Play:1 successfully identify the new network.When I first connected the Ethernet cable (before factory reset), it picked up the Play:1 (connected by cable), and three other devices — which is a bit strange, given they were on the old network (but I thought, maybe the new network has propagated.) anyway, with no success configuring the new network SSID and being able to disconnect the Ethernet cable, I was forced to do a factory reset.Somewhere else, someone said I had to do an IP Reservation for the Sonos Play:1 device (and all other devices) and that didn’t solve the issu

My left surround is 2 feet away and my right is more than 10 feet away.  After doing Trueplay, both surrounds show more than 10 feet away.  Any idea why the surround distance isn’t accurate when doing Trueplay tuning on iPhone?

I trying to set up a stereo pair of Era 300s using a line-in connection from my TV. I have tried multiple paths including using an HDMI extractor and more recently using an A/V receiver to do the same. Both setups have the same issue. The speakers turn off at repeatable locations in movies, generally when things get quiet. Are there any settings that can be used to stop the speakers from turning themselves off? 

I have done EVERYTHING Suggested to get Soundcloud to re-activate and play! Yesterday, it said there was a Soundcloud Outage. Today, I looked to see if there was still an outage & didn’t see one. Funny it plays fine on my phone. Today, Sonos still couldn’t play Soundcloud, so I even took the service off Sonos to reactivate it. Several times, it said something went wrong. Finally, got to the active page & it said it was activated, but when I went to look for the service, nothing was there!!!!!!!!! I went thru this process SEVERAL TIMES!!!! I did Everything! I Literally, a few weeks ago had to do a FACTORY RESET!!! SONOS is really making me Angry at this point, with the app issues the WORST APP IN HISTORY! Please can I just listen to my music, without the app saying “products are missing” or not being able to play the Suggested Services? How do I get this to work?

Every time I start the App I have to reauthenticate Deezer by adding it as a service. For me this started yesterday and is still an issue. Is anyone else having an issue?Once I reauthenticate everything works and I can select and play music.Any speaker actively using Deezer functions as expected i.e. I can restart paused playlists or flows. I think this means the speakers are retaining the authorisation but the app is not.

Hi, I have my music collection saved on a Micro Sd card which I use with my Hi Res Walkman. What's the best way to play my collection via Sonos? Can I play via a Tablet? If so whats the best App or program to use?

Put in rockin247radio into search and not found??

I have been a Sonos user for over 10 years, and it seems like the web app just keeps getting worse. Who designed this? It’s seems to have been designed by people who don’t ever use the service. I like to have Sonos music playing in my house all day, and it is easiest to use my MacBook for this. But this requires using Sonos web, and the website app is horribly designed. Navigation is tedious, requiring far too many clicks to get anywhere. For example, to select a new playlist from the My List function I have to close all current windows and go back to My Services/My mix. This is just an example; there are many other problems with the design of the web app.Another issue is that the system keeps dropping the multiple speakers I have set up, requiring me to reselect them whenever I open the app.It seems as though Sonos is just interested in selling products and not investing in good app design/functionality.Very frustrating after spending hundreds of dollars on 3 Sonos speakers.

I’ve had issues when adding songs to my Amazon playlist and the Sonos app would not update with the added songs.  After reading multiple posts in this community I found a workaround that seemed to solve the issue for me.These are the steps I used after adding songs to my Amazon playlists:In the Amazon app select Home, select top left (user), go to settings, scroll down to ‘refresh my music’.  Takes a few minutes to complete the refresh. In the Sonos app select your speaker, go to the queue (bottom left) and clear the queue using the trash can. Once the Sonos queue is clear add your Amazon playlist and it should recognize the updated songs.  At least it did for me.  There still seems to be a 300 song limit for Amazon playlists.

I'm using Yousee Musik as my only source of music on Sonos. It works smoothly for a day or maybe two, then it stops working. It won't play any songs. Sometimes search work sometimes I doesn't. If I go and reauthorize in settings then it works again.I can schedule any favorite song or playlist via Home Assistant, so it's seems like it is not the Sonos System that is the problem. It's only the new fantastic app that is loosing connectivity. Being a long time software engineer myself, it looks like someone is not good at handling `refresh tokens` as it seems to be a problem every time I haven't used the app for a while. Are anyone still experiencing the same problem as me?

Current Problems:Recently Played, whenever local library music played, CAN NOT click and play again!!! It shows not available and grey. Online Streaming services like Apple Music, Tidal, Spotify is obviously lower sound volume, than local Library. It's been over years! (Using Sonos AMP, Arc and Era300s) No Live Activity, No Control Center, No Widgets and No iOS dynamic Island control!! This is been over years missing features. 3rd party app can even do better than Sonos official. No Apple TV tvOS / Android TV app, not allow users to control or display the music album cover in large display. It’s not good for consumers to enjoy the music playing.

I'm on the beta program and in the UK. I asked Alexa to play BBC Radio 4 this morning and it said it couldn't. I asked Sonos Voice instead and it said the same. An Alexa device has no problem.I tried on various Sonos devices and got the same response. I rebooted my Move 2 and it still couldn’t play. I opened the Sonos (beta) app and it asked to be updated and took me to the downloads page, but there is no new app to download. I tried reinstalling the existing version and it still insists on being updated. 

When I use the sleep timer a new bug seems to have been introduced. When the timer ends the music or podcast fades out as expected, but then you get a second or so of music again before the sound stops. Anyone else experiencing this?

I have a Port, and in the Line-In settings the Source Name is ‘Turntable’, when I select the Line-in in another room, it doesn't display the Source Name, it just displays ‘Audio Component’. Should it display the name that is configured in the Port Settings? eg, HiFi is the Port, when I select the Line-In in the Lounge, it displays ‘Audio Component’ 

A wonderful playlist was spontaneously generated on my Sonos app titled Sunday Afternoon Mix from my personal music files collected over decades on various media then manually up loaded to Apple Music and combined with my iTunes library. 9,000 plus in total.   The mix generated by the Sonos app is the best I could have put together on my own. Problem is that I can only enjoy the playlist on my Sonos 2 platform but not my legacy S1 platform. I can live with that but would very much like to migrated the playlist to Apple Music or my hard drive/cloud so I can enjoy it remotely.Does anyone have a solution?Thanks, Murray

Have had an issue for few weeks when tapping on a track on my soundcloud feed on S1 app, it plays a completely different track on the feed, if i press 3 dots and hit play now it plays ok, you used to just have to tap on the track and it would play

Since I returned from a short holiday this week the (updated) apps on my iPhone and iPad do no longer show my music services (or recently played - but that does not bother me as much). I see the app looking for the services (first picture) but after a few seconds it just gives up and just shows blank avatars (that do not work) for the services. This makes the app useless. Has anyone come across this phenomenon? Did you find a cure? 

Once every day i have reauthenticate the YouSee service. When done I can play my playlists BUT they are not updated in the Sonos App with the new songs I have added in the YouSee Music App.I have removed the YouSee service, i have removed app data from the Sonos App, I have reinstallere the Sonos App. Are there any known issues with the YouSee Music service?

Here is a screen shot of an album on a shared upnp dlna server. I can click and play an individual song. But I can’t choose to play the whole album.  And I can’t just click on the first song and have it play all the way through.   Is there a solution?  

Hi folks, I haven't yet taken the plunge to purchase a speaker/s. I use a Marantz currently and its music library accessing by folder from my PC, works fine.I organise my recordings by folder, subfolder and file name. I don't use, artist, composer, album or any of those options as my meta data isn't too good.So its a deal breaker for me if the folder option is not available via the app.Please don't direct me to adding a music library help page...it doesn't discuss this.I tried to install the app on Android to find out for myself if this works how I want, but it needs a speaker to link to first...which I don't have yet.Is there anyone out there who uses Sonos App Music Library from their PC that can tell me if this method of access (by folder) works?

I am experiencing an ongoing issue that has now persisted for over a year. One of the primary reasons we invested in the Sonos system was its ability to set alarms to play specific playlists — a feature we used daily. For the past year, however, the alarm function has been essentially unusable. Here are the consistent issues we experience:I cannot set alarms from my phone at all. My husband can set alarms from his phone, but only with the chime sound — no playlists will play. No matter what we try, the playlist option simply does not work.I have:Contacted your support team multiple times via phone and chat. Been told repeatedly that the issue “needs to be escalated” — but without receiving any follow-up or resolution. Double-checked every possible setting and update on our end.I would like a direct and specific response on:What is causing this issue? Whether Sonos intends to fix it — and if so, the expected timeline.