Controllers and Music services

Buongiorno,ho una cassa sonos  SYMFONISK IKEA, ho dovuto resettare le impostazioni perché non si connetteva più. Durante la procedura per ristabilire la connessione con l’applicazione (ultima scaricata) , come nuovo speaker, arrivo fino al suono e relativo pin sulla cassa, dopo mi viene chiesta la password per collegarmi alla rete e una volta messa (non ci sono errori) l’applicazione mi dice che la password non è valida e di riprovare. Ho fatto questa procedura varie volte, mi sono collegato anche con un cavo ethernet ma non ci sono riuscito. Ho posto il problema all’assistenza telefonica e nonostante vari tentativi non abbiamo risolto nulla. Il cellulare che ho è un honor 90 con sistema android. Il router è un D-link DVA-5592 (compatibile con Sonos).Qualcuno ha risolto questo problema?Grazie Moderator Edit - Translation by Google: Good morning,I have an IKEA Sonos SYMFONISK speaker. I had to reset the settings because it wouldn't connect anymore. While trying to reconnect with the app

When using the Sonos app connected to audible there is a chapter selection screen that allows you to choose any chapter in the book. Unfortunately, when you click the play button next to a chapter, it appears to work but then playback just continues from wherever you were last listening.  This is incredibly frustrating when you want to listen to a book again. If it's a 30 chapter book and you were last on chapter 15 then you have no way of restarting the book apart from either pressing previous chapter 15 times, or pressing next chapter 15 times and then fast forwarding to the end of the last chapter. Even this would be ok if chapter selection was quick, but if you press back 15 times then it will go back one chapter at a time, play a tiny bit of a chapter and then skip back another chapter. Obviously you're going to get impatient doing this, so you end up pressing back 20 times, this then gets you to the first chapter eventually and then carries on restarting chapter 1 another 5 times

Just adding this thread to see if a solution has been found. As Im sure many others have experienced, in my Sonos app, not all songs in my playlists are available to play. Many songs are greyed out.  Lets get some urgency behind this problem and find a solution!’

Can't get my phones Bluetooth to connect to my sonos ultra soundbar. Followed the instructions and can't find the device or connect to it why?

We primarily used Sonos to play our own very large music library, saved on our mac.  Last year, we suffered the same fate as everyone else, ie the music library was unavailable after the update.  There are no good tech people in our household, so alot of the workarounds are left to me to stumble through the suggestions online.  I tried some, to no avail. I have pretty much ignored the issue for the last year, but it’s been long enough that I’m hoping the problem has been fixed and that there is a semi-easy fix to get our music library playing again.  Googling the issue brings up thousands of threads from over the last 12+ months, but rather than reading a year of dialogue (alot of which clearly pre-dates any fix), i’m hoping someone can cut to the chase:  Did sonos fix this?  If they fixed it, can someone walk me through the fix on a mac? Music saved on the mac, not on an external harddrive.  Walk me through it like i’m five - don’t just say stuff like “then you need to save the flange

I am a long time Spotify user with a house full of Sonos. I love the UI of Spotify and the music discovery ability. I also love that I can play from the Spotify app to my Sonos system at the same quality as via the Sonos app. HOWEVER, I am getting very frustrated with the lack of hi res audio on Spotify.I have been testing Spotify vs. Amazon Music and to me the difference is obvious. (And Atmos mixes when done right are very cool.) I would consider switching to Amazon Music or Apple Music or Tidal for the high res audio, but in order to get the highest resolution to stream, it needs to be played via the Sonos app. That's fine if I know exactly what I want to listen to, but that's not often my process. I cannot stand using the Sonos app for music browsing. It just doesn't do it well. I have no problems using the Sonos app for speaker configurations, etc., but it's jut not built for music discovery.Is there any high res service out there that will stream full resolution audio to Sonos di

Two mobiles, two users, two Sonos App installations, one ERA 100. I have a Qobuz Duo account and would like one Qobuz user account on one mobile (iPhone) and mine (the ‘System Owner’) on the other (Android) Can’t seem to achieve this as the Sonos app only recognises one Qubuz account - am I missing something?

Anyone want this feature !! It shouldn’t be too complicated to do ??

Hi,beam is updated. Sonos Anroid app is updated. Google account has been connected. Still youtube in sonnos app cannot show music lists or search doesn’t find anything.Sonos radio is working.Has anybody suggestions ?So dissapointing.

Our new home came with a Sonos system in the media room, which we love. We decided to go all in with the Sonos ecosystem and have bought several new products for our entire home since February of this year. The request/complaint is, why can’t we save the volume for these specific groups, or at least remember the last volume setting!? This is quite surprising, to put it mildly. Sonos does so many things well, and this feels like it should be a basic function for such a premium (cost and quality) sound system/ecosystem.I know I’m not the only one who feels this way!! 

When I open the Sonos S2 controller on ios (latest version, on iPhone16), it takes over a minute to find the speakers on my system. Quite often it then says it can’t connect when I attempt to select a different speaker. This problem started after the latest update to the controller app. It is not a network problem. If I open the controller on my Macbook, the speakers appear immediately and can be controlled as expected. Looks like this might be another example of Sonos breaking the app. Very frustrating. Has anyone else encountered this problem, and found a solution?

Ive tried multiple times but its not working. Every time i try to reauthorize it redirects me to Apple Music to sign in and after it redirects me back to sonos app to reauthorize again. I tried deleting apple music from sonos and reconnecting, also tried turning off my sonos product and checked for updates. Now im all out ideas and seem to figure it out, any suggestions?

For the past week, since the latest Mac update, my Mac OS desktop controller will crash and can’t be accessed.  Through a few chats with Sonos support, the issue appears to be the Local Network settings under Privacy & Security.  Force Quit the Sonos app - go to that setting and toggle the Sonos access - restart the app and, voila, problem solved.  But…...a glitch that should be addressed?

Hi, I have two speakers: a Play:1 (wired to my router) and a Symfonisk Bookshelf (wireless). Both are on the same Sonos system and I can group them manually, but I want them to always play together by default, whether I start music from the Sonos app or the Spotify app on iPhone. I’ve tried looking for the “Group on Autoplay” or “Group with…” options in Settings, but I can’t find them in the current Sonos app. Can someone explain the exact steps in the latest app to make grouping persistent, or confirm if this feature has changed/been removed? Thanks!

I just downloaded the third-party app Sonify which released earlier this week and from a first impression it is much faster than the official app AND provides lockscreen controls on my iPhone incl. physical iphone volume buttons for volume control! How can it be that a third-party app does it better and gets released to the app store which somewhat suggests that lockscreen controls are not only reserved for Apple and Spotify apparently… 

Same or similar issue has been raised before but I could not find a solution that worked for me.I want to play tunes I have stored in My Library through my Sonos system.I subscribed to Apple Music (though all these tunes are downloaded from CDs I purchased), I added Apple Music to my Sonos list of music and content.I now see that some tracks (a lot) are greyed out and not playable through Sonos. They are playable through Apple Music.I do this through an iPhone.I was trying to resynch/reindex (?) Apple Music to Sonos as I recall having to do it when I first set it up but I cannot remember where to do that (if even this would help).I saw some info about Apple Music needing to recognize my tracks (if they don't have it in their catalog, then that might explain why it’s greyed out) but these are the tracks I am looking to play, these are “mine” if you will.Many thanks in advance

Hello la communauté,  quelqu'un sais si beatport et sonos sont relié ? Merci !!!

I see Apple has recently enabled a direct import from Spotify, previously you would have had to use a 3rd Party App (eg SongShift) to migrate, I assume is now a whole lot easier to migrate Spotify playlists:https://support.apple.com/en-us/118249Edit: The Apple Music transfer is actually powered by SongShift.

This is a strange one and I haven't found anything about it online. I have several speakers/zones in my house. They work fine as groups or independently with every Sonos service except Amazon Music.For some reason, Amazon Music only plays out of 2 of my speakers, which are part of a zone that has 3. And all speakers indicate that they are playing but only a specific 2 emit any sound. The 2 speakers they play from are a Playbar and some in ceiling speakers via connect amp. It's my only Playbar but I do have other speakers using connect amps. So it doesn't seem to be a device specific issue.Bizarre stuff. Anyone heard of anything like this?

Hi all,I have been using Sonos to stream music from my local media server with Plex for the past two years without problems. For a couple of weeks, I have been experiencing playback issues.I can browse my Plex music library without any issues in the official Sonos app When I select a song for playback, the song loads in the playback UI but frequently fails to play with the "Unable to play [track] - the connection to Plex was lost" I say frequently, because from time to time songs start playing correctly. Sometimes the error appears 20 seconds into the song Streaming from the Plexamp app to Sonos works perfectly fineI analyzed my Plex logs and can confirm that Plex is set up correctly. If the Plex setup was the issue, I would also always be unable to play a song and see an error in the Plex verbose logs.A few things among many I checked:NAT Loopback is supported by the router Manual port forwarding is allowed on the router The firewall is not blocking the connection between Sonos and Pl

When I try to play BBC radian my 8 device Sonos system I get the message Couldn’t play Radio 4 (or 2 etc

Just adding this thread to see if a solution has been found. As Im sure many others have experienced, in my Sonos app, not all songs in my playlists are available to play. Many songs are greyed out.  Lets get some urgency behind this problem and find a solution!’

I have recently moved and have brought some but not all of my system with me. I have a new router. When setting up, I can see the components I want to add (sub and play 1s) but when I try to add them I am asked to sign in as system owner. I then end up in a loop and can’t add anything. Any suggestions?

Hi Community, hope you can help me with the following issue while playing the Sonos radio: it shows a “No Content Items Available” message.I tried already what suggested in same topic 3d (ie rebooting, login out and in, reloading the app, etc, etc) and the message is there . I do not see the content .any clue how I can fix this?appreciate any support and thanks in advance Paolo

Jag har försökt att lägga till min Apple Music i Sonos men jag får bara upp ett felmeddelande  ”ett problem uppstod, försök igen senare”. Jag har prenumeration på Apple Music så det ska fungera. Vad ska jag göra för att få det att fungera? Moderator Note - Translation by Google:I've been trying to add my Apple Music to Sonos but I just get an error message saying "a problem occurred, please try again later". I have an Apple Music subscription so it should work. What should I do to get it to work?