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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,071 Topics
  • 55,245 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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8071 Topics
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Ac 1958Contributor I
asked in Controllers and Music services
playlist

I am unable to make a playlist !I have made them in the past but now there does not seem to be a way to make them anyone else having this problem !

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R
20 days ago
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MimzContributor I
posted in Controllers and Music services
How do you add songs to the library from other music sources such as YouTube etc

. My employer  was given the 2 speaker system with some music in the library. What is the process to add music to the library including platforms such as YouTube or Amazon music? We love the concept and as a preschool it is an asset.   Thank You for any feedback and clarity. 

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Airgetlam
20 days ago
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NicooozContributor I
asked in Controllers and Music services
Radioplayer

HiSince the update of the Sonos App, Radioplayer Service is nit working antymore. Also the new Radioplayer app is not finding my Sonos System. Can you help ?thank you

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20 days ago
tnprime
tnprimeTrending Lyricist I
asked in Controllers and Music services
Can you create preset groupings?

Hello all, I have a small apartment. I purchased a pair of Era 100s, a Beam Gen2, and a mini sub. I want to use this in three configurations1. Beam only for TV watching2. Era100’s+Sub only for music and line-in3. Beam+Era100s+Sub mini for movie night. I cannot find a way to do this and was told locally it’s not possible without setting up for movie night (3.) when the time comes then re-building things back to separate again via app for config (1.) and (2.)  A lengthy un-elegant process. Seams a simple grouping preset scheme in the app could solve this issue. Is this really not possible or a feature request?

38054
tnprime
20 days ago
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ZielwolfContributor II
posted in Controllers and Music services
Current track playing window not updating in Pixel 7

The window/screen that shows the current track playing (see below) is getting totally stuck on my Pixel 7 phone. It doesn't advance to the next track, just gets stuck on the first. The speakers (ERA 300 pair) play back okay. I'm not getting the same issue on my two Oppo phones, it's just the Pixel phone that's affected. Have tried uninstalling/reinstalling app etc but no luck. This is the screen I'm referring to: 

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Jamie A
21 days ago
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TomtomtomtomContributor I
asked in Controllers and Music services
problème de connexion plusieurs enceintes

Bonjour je n’arrive plus à connecter deux enceintes en même temps soit l’une ou l’autre et lorsque j’essaye de créer un groupe j’ai le message connexion impossible essayer plus tard je craque  Moderator Edit: Google Translate- Good morning I can no longer connect two speakers at the same time either one or the other and when I try to create a group I get the message connection impossible try later I'm cracking

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Airgetlam
21 days ago
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Mattb88Contributor I
asked in Controllers and Music services
amazon device connection

Sonos ray connection to amazon prime plays random artist and track.

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Mr. T
21 days ago
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jay houseAvid Contributor III
posted in Controllers and Music services
Music Library chops 'The' off all artist names

I’ve just noticed that, after updating my Music Library, nearly all of the artists who start with a ‘The’ in their artist meta data are imported in to the Sonos Music Library with the ‘The’ chopped off. Guessing this isn’t intentional, why would it be? For example ‘The Cure’ still has it’s artist meta data as ‘The Cure’ but in the Music Library it’s under ‘Cure’. So the albums don’t show up if you search for ‘The Cure’Is there a way of raising bugs?

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21 days ago
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jerake75Trending Lyricist I
posted in Controllers and Music services
This app is still an insult to garbage

Just want to play some music using my SirusXM account on Sonos.  This was working last week, but today, no matter which channel I pick, I get the “Something went wrong.”  All my channels work fine directly from my SiriusXM app, so this is Sonos’ issue, not mine or SiriusXM’s.No, I will not reauth my account, as so many others have done.  Why should I have to reauth my account when this happens, WHEN NOTHING HAS CHANGED AND THIS WAS WORKING FINE LAST WEEK?  Good lord I’m angry, this is such utter incompentence.  This is the only function I have left that worked with some consistency after the May update, and now it’s just as unreliable.When I have to spend more time trying to fix your **** app then playing music, something is seriously wrong.  I have barely used my controller/systems since the horrible May update that showed us how seriously Sonos takes quality, and today just confirms my decision to sell off most of my units (I have two left).  And I STILL cannot add my iTunes library,

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jgatie
21 days ago
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kindofblueContributor I
asked in Controllers and Music services
No system and repeat log in requests

Hi. I own a Sonos Arc, Beam, and 2 Sub Minis. All were purchased recently and working fine until all of a sudden the IOS app continually asks for owner log in and I am the owner! Also if I click on System it says no products registered. Everything is on the same network with the same email address and password. I have tried deleting and reinstalling the app all to no avail. I have tried logging in on Sonos .com on my Mac and still  no products registered. It seems that the Sonos app is not available with the Mac OS so I am unable to try that option. I have reset and the Sonos app on my iPhone which is running the latest software update. I have Signed in and out many times and deleted and reinstalled the app. I understand there was a recent update to the app which has caused a similar problem to lots of frustrated owners...including me! Are Sonos going to fix this problem? My two Sonos systems will still play Apple Music and audio from my two TV’s but I am unable to access any of them o

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K
21 days ago
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Nick1975Contributor I
posted in Controllers and Music services
foutcode 1000

Hoi, Na het updaten van de app, wil mijn connect amper niet meer werken.  Het systeem vraagt een update. Dit lukt echter niet en geeft voortdurend foutcode 1000. Heeft iemand raad?Mvg,Nick 

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106rallye
21 days ago
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EPicTrending Lyricist I
asked in Controllers and Music services
S2 for PC Windows 11 - Version 81.1-58074

My Sonos S2 PC firmware is again not allowing me to update my local music library unless I update from what I have currently, 80.1--55014, to the aforementioned new version. This is what I don’t understand -- why is Sonos forcing something new on us when they don’t even know if it is working? 80.1 is also called 16.3.1? What is this new trojan horse called?I have been burned way too many times. Has anyone been brave enough to try this new version yet? What is intending to fix? I wonder what is the price to pay in terms of new bugs? There are some half-baked release notes on apps for mobile apps for iOS and Android but I can’t find anything on this new version for PC. As a matter of fact, I couldn’t even identify what I would be downloading unless I check out what is in the download sub-directory!! Thanks

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21 days ago
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Barry McCockinnerTrending Lyricist I
posted in Controllers and Music services
music library index shows same album multiple times

Well, the app update a few days ago had a note stating the music library indexing issue, where one album appeared multiple times, had been fixed.  Installed the update....still see a single album multiple times.  Odd thing is that for some of the albums that were doing it prior this update they are now showing as a single album, while some are still showing as multiple albums. SMH. 

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J
21 days ago
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DewarPPContributor I
asked in Controllers and Music services
Sonos app - “unable to connect. Try again later”

I am unable to select and play either music or other audio using the Sonos app. The app will not allow me to select the speaker I want to use and Ifmi try and play anything via the currently selected speaker I get an “unable to connect.Try again later” notification.  However I can use Alexa to play music or radio stations to different speakers. i’ve also had problems with the app not showing all my system without constantly powering speakers off and on again. yesterday I logged out of the app, deleted it and reinstalled the app again. My system then appeared in it’s entirety and I could select Speakers and play both radio stations and Apple Music, however today the previous issues discribed above are back. My Sonos system includes: port, Beam Gen2, Roam, Era 100 and One. I use Apple Music and various Radio providers. I use an iPhone to run the Sonos app. Any advice on how to resolve would be appreciated as currently my whole system is practically unusable :-(  

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bockersjv
21 days ago
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ArdwynmarkContributor I
posted in Controllers and Music services
how can i get content

The standard information died not solved my problem  

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AjTrek1
21 days ago
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David ScContributor I
posted in Controllers and Music services
app not working

Once again. App out of order. It’s a joke!

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M
22 days ago
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Dr. QuesoContributor I
posted in Controllers and Music services
No Playback of FLAC via Plex

I am constantly unable to play back any FLAC files from my Plex server. However, I am able to play the same files if I go through my Media Library.However, with the recent beta earlier this year, I was able to have this playback functionality.The error message that I’m seeing in the error log is:Thursday, 9 May 2024 - 19:26 Atlantic TimeUnable to play '(Song Name Goes Here)' - the connection to Plex was lost.This error message repeats for any FLAC track that I try to play.I am able to play these files perfectly fine via the Plex application itself.

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M
22 days ago
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Jazzer52Contributor I
asked in Controllers and Music services
Cannot connect to Sonos with Airplay from iMac.

My iMac Apple Music will not connect to my Sonos speakers by Airplay. I repeatedly get ‘Could not connect to “Workroom”’ (where my paired stereo Era 100s are) and ‘Could not connect to “Living Room”’ (where my paired stereo Era 300s are). Another pop-up window says, ‘The AirPlay device “Workroom” cannot be selected for audio output. Please verify your network settings and AirPlay configuration or select another device.’ This was not the case before I updated the Mac Sonos app to the latest version (16.4.2, build 81158074). Previously to the update I could play Apple Music without a problem to both pairs of speakers. Obviously I have checked the network settings for both Mac and speakers. They are all on the same network. I have restarted the Mac and speakers. I have unplugged the speakers and restarted in factory default. Nothing seems to help. I can play Apple Music from my iPhone and iPad to the Sonos speakers via Airplay but not the iMac. The issue is only on the iMac. I can connect

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Airgetlam
22 days ago
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gs1982Contributor I
asked in Controllers and Music services
When are you going to fix Mytuner and Tunein app or provide an alternative

Are there any plans to ever fix this issue with Mytuner or Tunedin radio. Alternatively can  you not add this to the Sonos Radio. This is very poor customer services that this has not been fixed. Regards,  

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Airgetlam
22 days ago
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SnarkjeEnthusiast I
posted in Controllers and Music services
What about fixing Mixcloud?

What about fixing Mixcloud on the new app, empty playlists, empty list of followers, empty list of everything almost.. 

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22 days ago
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PeterH123Contributor I
asked in Controllers and Music services
Idagio and Sonos app

So far as I can tell, it is still impossible to add an album from Idagio to the Sonos queue.   Will this be fixed any time soon?  Classical/opera streaming doesn't really work if you have to add dozens of separate tracks to a queue in order to hear the entire piece.  

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Sotiris C.
22 days ago
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David_115Contributor I
asked in Controllers and Music services
Adding albums to Sonos favourites from Plex seems to add only the first track

As the title says. Whenever I add an album that is on my Plex server to Sonos favourites it adds just the first track. Both Spotify and Tidal add the album correctly. I've tried a few different albums with the same result. Any thoughts? 

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22 days ago
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Mrytk421Contributor I
asked in Controllers and Music services
Youtube music playlist only shows 500 songs

I've created a YouTube music playlist that has all of my uploaded music. However, the sonos app on Android is only allowing a max of 500 songs in the queue. Or at least that's all it is showing.Is this issue being resolved?I wish they'd go back to playing from device as an option. I know, it was supposedly too much to keep up with security updates.

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22 days ago
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jonwhsjesContributor I
posted in Controllers and Music services
WHAT IS BEING DONE ABOUT THIS APP NOT OPENING AT ALL.... LOADS AND CRASHES

I click on my app to open.... It switches to app, starts loading the app.... The app shows main menu and immediately closes out. EVERYTIME!!!! I have ZERO controls over a expensive system!!! Why is this taking so long to fix!? Should've been fixed immediately or within a week of first signs. Not sit and wait. WHAT IS BEING DONE???

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106rallye
22 days ago
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jpp6469Contributor I
asked in Controllers and Music services
radio sur sonos

Problème sonos france inter

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22 days ago
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