Controllers and Music services

hello, I'm fooling with my mac’s wifi private address settings.options are off, fixed, rotating.seems that Sonos doesn't like the ‘rotating’ option, which I believe is more secure.Am I missing a setting/option, or is this the way it needs to be? thanks

I’ve added 2 Spotify accounts to my Sonos app, is there a way to switch between the accounts on the speakers without manually going onto the app to switch them? It had me nickname each account, is that a way to switch between linked accounts? 

I have an issue with the S2 controller where the music library keeps showing zero songs in it even though the music file share is still registered in the Sonos app. The app recommends a workaround (in my opinion) to re-add the library again. I’ve been doing this for some time now it’s getting silly. Once I re-add the library everything is fine again but not for long…I see numerous other posts about this issue dating back a year and that the Sons response is we ‘consider’ it fixed in the latest update. My system is up-to-date as of 4th Jan 2026 and I can tell you it is very much still an issue.

Once again saavn is not working. It just says error when I click on the music service.

I am selecting an album from Apple Music, through the Sonos app. Very often I get the message “Couldn’t play [title]. Couldn’t connect to Apple Music.” This is strange as it affects only the first song on the album and not all songs in the album. Especially for classic music this is so ridiculous as arbitrary movements of a symphony are skipped.

I have read the two earlier postings by Simon_140 on this problem which was not resolved and I wanted to report that I have also been experiencing the same problem.I have an Amazon Echo Dot 2 with the BBC Skill enabled.  In the original configuration, it fed speakers directly via Bluetooth and the “continue” function worked as expected (as it still does).  Recently I added a Sonos Play:1 and configured Alexa to play the Echo Dot 2 through this device.  Since doing this, the “continue” function no longer works.I reported this problem to the BBC but they could not reproduce (I presume they were simply playing direct on the Echo Dot).  Then today I read the threads in this forum by Simon_140 and I realised that my problem was related.  As described by Somon_140 I also find that the same function does not work when I try it from the BBC Sonos S1 app on my Pixel 7 mobile.I assume that when “continue” is requested the URL passed by the BBC skill / app includes a param

I’ve been using a shared drive on Windows 11 for quite a while. The setup for Sonos has always been hinky but it mostly worked. Recently, I have had a bunch of problems crop up more frequently. 913 errors every couple of days, having to reboot and reshare… I’ve tried a handful of things with no luck.Today’s issue relates to streaming a 20 minute song from the shared drive. Multiple times it has stopped mid-song with the error:Saturday, January 3, 2026 - 10:34 AM Central TimeUnable to play 'XXX' - the connection to //YYY/Music was lost.Any fixes for this?

Hi All I have just replaced my creaking Buffalo Linkstation with a shiny new Synology 225+ but I cannot get my Sonos system to see the shared folder for my music. I see there are a large number of threads on this issue as simply enabling SMBv1 doesnt seem to be enough, and a lot of the solutions appear to my reading to be complicated (Ill admit Im not hugely technically proficient) and involve rolling back parts of the NAS operating system etc which Id be quite worried about doing Can any one point me to the simplest/most efficient way of getting this to work please? And apologies again for asking what I know has been asked before, but Im hoping for a simple solution that with my limited understanding I can do.    

When I open the Sonos app on a recently factory reset iPhone, and try to log in, it redirects me to the login.sonos.com website but I get a blank white screen. On the same phone if I go directly to the Sonos.com website and try to login I get the same blank white screen. I tried in Safari and Chrome cleared my cache, tried private browsing, turned off about 15 other security settings that I could think of. And nothing seems to work. Of course it works fine on my Android phone using Chrome browser. When it is being redirected a small letter I with a circle around it pops up or have a second so I'm sure there's still some security issue but the heck if I can figure out what it is.  It is an older iPhone for whatever that is worth.  Technical details.  Thing I have tried: -Verified JavaScript is Enabled in Safari Advanced settings.-Cleared Safari History and Website Data to remove corrupted cookies.- Attempted login via Chrome (including Incogn

Hi, I have a problem with playing Apple Music Chill recently. Everything from Apple Music works just great, only Apple Music Chill radio won’t play and the app shows message the It’s not encoded correctly.Everything others plays with no problem.I tried to reauthorized the Apple Music, delete it and add it again etc.Strange is that all other stations plays with no problem and I doubt that Apple is encoding that one station differently then the others.Any idea? Thanks, Jakub 

I am trying to set up my playbar and use the IR to use with my new TV and remote.  When I try to connect with the app, the app does not let me log in.  It get stuck in the endless loop.  I have reset the playbar, I have reset the router, I have installed and uninstalled the app, I’m using android.  Is there any way to do this?  I have read and researched but none of the suggestions are working for me.  Any help is appreciated

After adding a Sonos roam to my system, the Sonos app no longer display in landscape.

Happy New Year!I recently got a new Sonos system Era 100, I cannot seem to get the Pandora issue to connect and it seems I’ve troubleshot it all Location Address is in my profile rebooted router / internet logged in properly to pandora- even states that you are all set, but once it goes back to the Sonos app it says didn’t connect properly  restarted app multiple timeswhats next gang? Any assistance appreciated -newbie to the group! 

Last year after much debate I spent the time to update ALL the tags on my compilation albums(with Album Artist = Various Artists)  to overcome the annoying issue of all compilation albums or albums with guest artists becoming fragmented.  Although I didn't (and still don't agree) with Sonos’s approach to the underlying problem of albums with identical names becoming combined I realised that there was no indication of a change in policy so I made the edits and re-catalogued everything.    Compilation albums were then represented  correctly  as one album with the downside being that the contributing artists no longer appeared in the artists view.    (I didn't agree with the Sonos solution because they could have just restricted the solution to the handful of people who suffered the issue and make them update the tags on just the duplicate titled albums rather than make every media library users update tags on their albums in

Hi all, just wondering if anyone else is experiencing this: I connect my iPhone 16 Pro Max to my Sonos system. Apple Music plays but when changing songs, the audio drops. Restarting the song then kicks the audio in.  my daughter does not appear to be having this problem with Spotify.  any insight/advice is appreciated. 

My phone is connected to main WiFi network and also the Sonos system that’s on a sonosnet boost. My wife’s phone cannot connect to the existing system since the phone is on the main WiFi network and phone cannot see the boost sonosnet. How do I connect her phone to the apps existing system my phone is already connected to, especially avoiding a system reboot in fear of disconnecting my phone. 

i dont know how to reset my sonos

Got left internet and my play 3 won't connect to internet

I have recently updated my Sonos app to S2; unfortunately Sonos S1 is also no longer working.  Neither of these applications allows me to access my i-tunes library and play lists.  I see on Reddit, Sonos communities and other pages that this is a common problem.  When will Sonos be rectifying this issue?

I had no idea I needed to be a network engineer in order to set up my Sonos system on my computer.  I am just an ordinary computer user and I am trying to set up my music folder so I can listen to music I have on my computer.  I get a very not useful error message when I try to do this through the standard application for adding my music folder.  I have researched this on line and get very high level explanation that it is a file sharing issue or an outdated SMB1 (whatever that means) and that I need to update my system to SMB2 or SMB3.  I have no idea how to do this and really do not have any clue what this is.  Does anyone out there have an easy to understand explanation for how to resolve my issue?  Ychs.  This seems very complicated to me.  Thanks in advance for any help. Moderator Note: Removed Personally Identifiable Information

Hi everyone,I am new with Sonos One speaker, recently I have connect the speaker to my office network and I can see it has taken an IP. From my Windows PC I want to use one of the speakers to play music, but after installing the Sonos App, the App cannot operate well, keep asking me to check for update, even it is already up to date.Mush appreciated if anyone of you experienced this issue before and had the solution, thanks!It is a fresh install and I even tried to clean uninstall and reinstall, but no help.Best regards,Werner 

Subscribed to Sonos Radio HD. the music quality and mix of music is good, the one thing letting it down is the constant station idents - “90 Mixtape on Sonos” being played. Why do I want that when im paying for a music service…. Really ruins the experience and caused me to instantly cancel. Assumed that on the free one you might get that but on one that is almost on par with the cost of Spotify/Apple Music and limited to the Sonos speakers (cant listen in the car, headphones etc...) and still just constantly being told what the playlist I selected is is just annoying. Sonos - Give the premium experience and dont ruin the atmosphere with station idents. Why would I want to use a Dinner Party Playlist for a dinner party when every few songs me and my guests are reminded we are listening to a Sonos Playlist…. 

I am running the S2 App on my iMac, i can play Sonos radio/Tunelm from my computer so I know the system is working.However when i try to add my music folder, so i can play my own music, I get to the administrator login and it keeps saying password or username is incorrect (I have checked that my credentials are correct by shutting down and restarting) I have followed every step I have found online regarding file permissions and firewalls, but I am still no further forward, the system has worked in the past, but its been so long I can’t remember when it last worked.

I am getting Cannot be played - Encoding error on Apple Music Live Streams (Apple Music 1, Apple Music Hits/Club/Chill/Country). It's not an error with the service (works in anything non-sonos such as iPhone, Mac and HomePod. It's not bandwidth or these wouldn’t play. Only these stations are causing problems. Bug? Anyone at Sonos looking at it? Previous post mentioned an error on stream (if that was the case it wouldnt play on other devices surely?) or bandwidth, but I have a 1gbps connection, no other issues with any stream, atmos and lossless included, only these stations. 

Noticed that the Network option is missing but a Bluetooth is added from some Sonos speakers, app restart sometimes brings it back.MissingNo network but a BluetoothPresentHave network but no BluetoothAdded: wifi 300 stereo pair.