I have two problems when setting alarms. The first is a recent one. When choosing a music source, I used to be able to choose from my whole set of services as an option. For instance I could pick a Spotify playlist or artist radio. Now, I’m given a very narrow list of options with no detail ( like “playlist 1” for instance). Secondarily if I choose a Sirius Xm station, the alarm will revert back to Sonos chime. I understand the problem you got yourself Into with the botched rearchitecture, but why do you keep breaking simple tertiary features every time you make a change.
Question
choosing music source when setting alarm
+16Hello
I’m sorry to hear you are experiencing issues with the alarm setting in your Sonos system.
When choosing a music source, I used to be able to choose from my whole set of services as an option. For instance I could pick a Spotify playlist or artist radio. Now, I’m given a very narrow list of options with no detail ( like “playlist 1” for instance).
Please make sure you are searching for a specific option. The search option can be seen at the bottom of the screen when selecting Music after creating or adjusting an alarm.
Secondarily if I choose a Sirius Xm station, the alarm will revert back to Sonos chime.
Sometimes, if the time of the alarm is common, the request for a radio station takes too long so the speaker will play the Sonos chime instead. Try creating a new alarm or adjust the time of an existing one by a couple minutes.
If it’s still occurring, feel free to Submit Diagnostics and contact our Support Team. They have tools at their disposal to provide you with information and advice specific to your Sonos system and what it reports.
I hope this helps.
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