App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected
Answered
WHY AM I NOT SUPPOSABLY CONNECTED TO MY WIFI
Best answer by AjTrek1
As has been asked please describe your network meaning hardware (router and modem) as well as ISP.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+19Define your network. Without that the community can not help.
App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected
Is it asking you to update your network - what is the actual message you receive?
Not connected…Your system not found. Then a button that says. UPDATE NETWORK. When I go through the process it acknowledges that it’s back on my WiFi. When I try the mobile app (for my music) the App says it cannot locate my Sonos products on my WiFi. This happens every time. So the mobile/ phone App is disconnecting me?
As has been asked please describe your network meaning hardware (router and modem) as well as ISP.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.