I’m having issues whereby nothing in the Sonos Pocketcast plugin is syncing too or from my Pocketcast app / account. I see this was a problem previously but threads have been closed for comment, but a quick search of the internet shows this is still a problem for other users also. Is there a solution?
Answered
Pocketcasts STILL not syncing and still no solution?
Best answer by controlav
Have you asked Pocketcast? They own the syncing, not Sonos.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+24Have you asked Pocketcast? They own the syncing, not Sonos.
Also looking for a solution. Pocket Cast is not working with Sonos 11/16/25
Has anyone done what
Has anyone done what
Yeah there are multiple posts over on their support forums, as well as here, going all the way back to the re-engineering of the sonos app. As you might expect both companies essentially point the finger at the other. They really need to hop on a bridge call together, potentially with some of the impacted end users, and try to work it out from both sides. It’s very frustrating as it seems to me neither one has much of an incentive to dig very deeply.
As a work-around, ios users can use the airplay functionality, and android users can use the (paid) app ‘Air Music’ from the play store to stream the audio directly from the phone, which is far from ideal but does work relatively well.
As he suggests, PockeCasts owns the process of syncing the data, not Sonos.
If you read the documentation at the Sonos partners page, as
As he suggests, PockeCasts owns the process of syncing the data, not Sonos.
If you read the documentation at the Sonos partners page, as
This reads like it’s from a Sonos employee who doesn’t want to take responsibility. It is Sonos’ responsibility to get this working for their users, regardless of whether the problem is on Sonos’ or PocketCasts’ end. Sonos needs to communicate with Pocket Casts and figure it out.
As he suggests, PockeCasts owns the process of syncing the data, not Sonos.
If you read the documentation at the Sonos partners page, as
This reads like it’s from a Sonos employee who doesn’t want to take responsibility. It is Sonos’ responsibility to get this working for their users, regardless of whether the problem is on Sonos’ or PocketCasts’ end. Sonos needs to communicate with Pocket Casts and figure it out.
Just to FYI the account isn’t an official Sonos account.
Pocket Casts has had issues on Sonos ever since the May 2024 update. It was indeed a Sonos-related problem, but given how long it’s been, it might be best to switch to a different podcast solution at this point.
Nor am I a Sonos employee. Just relating the facts as I understand them. There’s no requirement for you to like them.
+19All Sonos staff are clearly marked as such,
Please see to the right of my name here for reference.
This reads like it’s from a Sonos employee who doesn’t want to take responsibility. It is Sonos’ responsibility to get this working for their users, regardless of whether the problem is on Sonos’ or PocketCasts’ end. Sonos needs to communicate with Pocket Casts and figure it out.
Sonos may or may not have already communicated with PocketCasts, we will never know (Sonos doesn’t disclose internal and/or 3rd party communications). This is neither here nor there when you know that 1) Sonos has no way of forcing PocketCasts to do anything due to the terms of their agreement, and 2) Sonos has no financial relationship with PocketCasts, so unlike an actual listener/subscriber, Sonos has no leverage.
Given the above, it has always been the suggestion of Sonos that although lobbying here may seem the most logical, it is far more effective to lobby the service itself directly.
Some light reading (if you care to): https://docs.sonos.com/docs/how-sonos-works
One would think Sonos’s leverage over Pocket Casts is the threat of pulling it from the platform and with it access to millions of households, but maybe that’s not the case. (or maybe Sonos isn’t motivated to do this)
I think the fact that Sonos and PocketCasts have zero financial relationship has a large factor here, although there certainly could be a large distribution network via Sonos. We don’t have access to those numbers, nor do we know of the communications between the two companies.
I think the fact that Sonos and PocketCasts have zero financial relationship has a large factor here, although there certainly could be a large distribution network via Sonos. We don’t have access to those numbers, nor do we know of the communications between the two companies.
Don’t bother. It’s something we’ve seen many times before, it’s best not to take the bait.
My current theory is that double NAT could be causing issues with Pocket Casts and other apps like Plex updating in the Sonos app. Could that be the issue? I have a router performing router functions connected to a T-Mobile gateway that can’t be placed into bridge or modem only mode. Even thoughthe Wifi functions of the gateway device are turned off So even though it’s kind of a pain putting the router in access point mode would eliminate the issue of multiple devices performing DHCP, I’m reading.
My current theory is that double NAT could be causing issues with Pocket Casts and other apps like Plex updating in the Sonos app. Could that be the issue? I have a router performing router functions connected to a T-Mobile gateway that can’t be placed into bridge or modem only mode. Even thoughthe Wifi functions of the gateway device are turned off So even though it’s kind of a pain putting the router in access point mode would eliminate the issue of multiple devices performing DHCP, I’m reading.
I don’t know if double NAT could cause the pocket cast issue for some people, but double NAT can absolutely cause issues with Sonos, especially around discovery, control, and “missing” devices in the app.
As he suggests, PockeCasts owns the process of syncing the data, not Sonos.
If you read the documentation at the Sonos partners page, as
This reads like it’s from a Sonos employee who doesn’t want to take responsibility. It is Sonos’ responsibility to get this working for their users, regardless of whether the problem is on Sonos’ or PocketCasts’ end. Sonos needs to communicate with Pocket Casts and figure it out.
Just to FYI the account isn’t an official Sonos account.
Pocket Casts has had issues on Sonos ever since the May 2024 update. It was indeed a Sonos-related problem, but given how long it’s been, it might be best to switch to a different podcast solution at this point.
That’s a good idea and i’ve looked into that and spent some time following the same podcasts in different services but I have not yet found any other service that works within the Sonos app that has a list of all recent podcast episodes in the way that Pocket Casts does with the New Releases section. Are you aware of one? Of course workarounds include airplaying, using voice control, or using a third party app. It’s interesting that those third party apps don't seem to have these issues.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.