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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,281 Topics
  • 25,130 Replies
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

Moderator note: This article was updated in December 2024. This thread is intended to help get you going if you get stuck setting up Alexa w...
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Ryan S
Ryan S
started this topic

New to Sonos or Alexa? How to set up

So you have an Alexa device and Sonos players, where do you go next?1. Make sure your Sonos and Alexa devices are all powered up and connect...
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3281 Topics
Mamorky
MamorkyContributor I
posted in Amazon Alexa and Sonos
i can conected to alexa sevices?

I cant conect with alexa on sonos beam gen 1, how can I resolve this problem?  

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106rallye
1 year ago
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DocrokContributor I
asked in Amazon Alexa and Sonos
sonos arc assistant volume control

Is there a way to set the assistants volume (Alexa) at an independent base level that doesn’t change with the arcs volume.  The assistants volume is always too high or too low.

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106rallye
1 year ago
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kdth_jhspk69Enthusiast I
posted in Amazon Alexa and Sonos
Alexa volume increment command

Hi!I've enabled Alexa in my new Era 100 and Move 2 and I have a feature change request.I've been testing some commands and I've seen that the volume increment/decrement modifies the volume value in 10 points.I think it would be useful that the volume increment would be lower, for example 5 points, in order to have more control in the volume change. Sometimes 10 points is too much depending the song.I hope you could analyze this changes.

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Ken_Griffiths
1 year ago
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Steve HauckContributor I
asked in Amazon Alexa and Sonos
Amazon Alexa wont connect to apps on Beam

I changed internet providers and now Alexa won't connect to Pandora or Audacy

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Jamie A
1 year ago
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jangadaContributor I
asked in Amazon Alexa and Sonos
sonos hora inactividad

Buenos días. Tengo un sonos one en la habitación de mi hijo y me gustaría establecer unas horas de inactividad , para que no pueda poner música por la noche. ¿Es posible que a cierta hora no pueda? Utiliza Alexa.  Gracias Google Translate:Good morning.I have a sonos one in my son's room and I would like to set some idle hours, so he can't play music at night. Is it possible that at a certain time I can't? Use Alexa.Thank you

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Jamie A
1 year ago
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Steve StaceyAvid Contributor III
posted in Amazon Alexa and Sonos
Amazon Alexa and Sonos Arc

Hi Had the Arc (and Alexa) working fine for a few months now. Noticed today that Alexa isn’t functioning properly. Ie, says ok if you ask it to to turn tv off/on, but it doesn’t carry out the task.  I’ve removed and r enabled Alexa from the Sonia app. Also confirmed Arc still listed in Bravia sync list.Is there anything else I should try?  Thanks

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1 year ago
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BiowanContributor I
asked in Amazon Alexa and Sonos
Alexa sur Beam Gen 2 - Comment ne pas rallumer la TV après extinction ?

Bonjour à tous,j’ai une Beam 2 sur une TV LG Oled C1.Tout fonctionne parfaitement, sauf à un détail près, lorsque je dis : “Alexa, Bonne nuit” mes lumières s’éteignent, les volets se baissent et la télé s’éteint. OK MAIS, si je reviens et j’allume le salon par exemple et si je dis “Alexa, Bonne nuit” de nouveau pour éteindre les lumières, la TV se rallume.J’avoue je suis à court d’idées… par avance merci pour votre aide.

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B
1 year ago
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Matus1Contributor II
asked in Amazon Alexa and Sonos
Don't want Alexa to start on Sonos

I have an Alexa Show 5 in my kitchen and a Sonos Beam in my bedroom.  Several times, although not every time, when I say to the Alexa, “Play WFCR”.  It will play it on the Sonos Beam in my bedroom. I do not want it to do that unless I specifically tell it to do that.  (For example, I want to listen in the kitchen while my wife is still asleep.)BTW, the Alexa in the kitchen will respond “Playing WFCR on Sonos Bedroom.”  So, I know it is the guilty party here.I do not have any groups. The rooms are not the same.How can I prevent this from happening?

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Jamie A
1 year ago
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koberlin1
posted in Amazon Alexa and Sonos
Alexa and Preferred Sonos Speaker Fix

Fyi at some point I could no longer ask my Alexa Dot to “Play Some Music” with it then playing on my preferred Sonos speaker. To be clear I am not referring to commanding the built-in Alexa on the Sonos speaker itself. I am commanding the Alexa Dot with my music choice which is then being re-routed to the preferred Sonos speaker (as to avoid listening to music on the small anemic speaker inside the Alexa Dot).First step in troubleshooting this issue: I confirmed all Sonos speakers were working as they should via the Sonos app.In the Sonos app I also confirmed that the particular Sonos speaker I wanted to integrate with my Alexa Dot was indeed logged into the same Alexa/Amazon Voice Assistant Account as the associated Alexa Dot (not sure if this is necessary or not).I then went through the current list of Devices in the Alexa app and deleted/trashed all existing Sonos speakers.I then disabled the Sonos skill in the Alexa app.I then re-enabled the Sonos skill in the Alexa app. This in tu

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K
1 year ago
K
KarlRichguyContributor I
posted in Amazon Alexa and Sonos
Alexa commands play in multi rooms

New here. I have two rooms set up (one has a single Sonos One, other has a Sonos Move and Beam). Whenever I tell Alexa on the One to play a song on Amazon Music, it plays on the One and the Beam simultaneously. I’ve been looking around trying to figure out why and I’m drawing a blank. I don’t have any multi room setups, I’ve enabled and disabled the Alexa skill multiple times and it just keeps doing it. Any advice on this would be great

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M
1 year ago
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leppieContributor I
asked in Amazon Alexa and Sonos
Individual Volume Control

I have 6 Sonos speakers in 4 different rooms as well as 2 units outside that I use to listen to the TV playing in the living room. After turning on the TV, I have to go the Sonos app and click on "Everywhere" in order to activate all the speakers. Each speaker is set to the volume that is best used in that space. For years after my Sonos was installed, I could tell Alexa to change the volume on the Sonos in the room I was in, and as long as the other speakers did not hear the command, they did not change volume. A while ago, after working with Sonos techs on an unrelated problem, I was no longer able to do this. When I tell Alexa to change the volume in one room, it changes all the speakers. If I am washing dishes and want to quickly change volume to hear something, I now have to dry my hands, go find my phone, open the app, get to the right location, and manually change that speaker's individual volume. I have spoken to Sonos and was told it must have been a feature that disappeared d

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Sotiris C.
1 year ago
Sheilla_olivia
Sheilla_oliviaContributor I
asked in Amazon Alexa and Sonos
Alexa in Hungary

Hello Sonos,We have had Sonos for a very long while now.Please when will Alexa be available on Sonos in Hungary? Kindly give a date to expect. Thank you. 

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Airgetlam
1 year ago
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JakepatzoContributor I
asked in Amazon Alexa and Sonos
voice assistants not available on Sonos Move

I’m in the US and own a sonos move. I’ve been trying to enable Alexa on the app, but it isn’t even offered as an option. No google assistants either. The only thing that shows is the Sonos voice assistant.Any ideas would be appreciated 

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J
1 year ago
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Sunil_3Contributor I
posted in Amazon Alexa and Sonos
Sonos Era 100 with Alexa enabled not showing up as Echo device (for grouping)

Hi, previously when I added Sonos devices that have Alexa, they both show up as speakers but also can be selected in a group (room) to be the primary or one of several echos in the room that can then control certain functions (like when saying “Alexa, turn on lights” it can be limited to just turning on lights in that room.However, yesterday added a pair of Era 100 speakers, enabled Alex, and it is added and has Alexa enabled, but when I go to the app to add the Sonos speakers, I can add them as the speakers to a group for control, but neither speaker shows up specifically as an Echo device I can add to the group. Anyone else experience this, and how you remedied?  I tried taking Alex off and re-enabling, hoping this would fix things, but it is not.

92718
R
1 year ago
wkeith
wkeithTrending Lyricist I
asked in Amazon Alexa and Sonos
Looking for suggestions how to easily replace Yonomi routines

Just got Yonomi’s 30-day notice “sunset” email hence this request.  I currently use Yonomi routines to control the inputs to the Sonos Amp that plays through the speakers on our DeckIf I say “Alexa turn on Deck Cable” then the audio output from our Virgin box is played via line-in and the volume set to 35If I say “Alexa turn on Deck Radio” then a Radio Staion I have in my Sonos favorites is set to play and Volume set to 50If I say “Alexa turn off Deck Cable” or “Turn off Deck Radio” then The Amp pauses.Can anyone suggest an easy (preferably free!) way to replicate this?Many thanksJust found out that as Line In can be added to “My Sonos” I should be able to use IFTTT to access it - when I first automated this that wasn’t possible so I had to use Yonomi.  Just need to work my way round editing in IFTTT.  Yonomi was so easy to do.Found that editing IFTTT in Windows much easier than in IOS app - just need to decide if its worth £2 a month to get more than two applets and more actions. Mode

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controlav
1 year ago
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mvondenContributor I
posted in Amazon Alexa and Sonos
Multiple Sonos systems require multiple Prime Music Unlimited accounts

I think the community is aware that to use two Sonos systems in two locations (e.g. primary home and vacation home) we are currently required to have separate accounts for each.  This forces an upgrade to a family plan for Prime Music Unlimited or paying for two separate accounts.  Given how long this issue has been out there, it doesn’t seem likely allowing us to use one account on either system is happening soon.  I do understand the single stream restriction is from Amazon based on my individual subscription plan, however I do think Sonos could make it easier on their user community for finding a creative compromise.  For example, since the system needs to be linked to an account, why not make it selectable within the Sonos 2 app.  I can pick which system is “active” with my account and that makes the other system inactive until I select otherwise.  Right now, my option is to delete it from one, set it up at the other and then repeat the process when I go home.  A lot of extra work

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Ken_Griffiths
1 year ago
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LuoneContributor I
asked in Amazon Alexa and Sonos
sonos app / alexa

Ok, called customer services today and was on the phone for a hour trying to resolve and was unable to, all of a sudden Alexa has stoped working on my one, went into the app and a voice assistant was not loaded on, went through the first steps of adding voice assistant after selecting Alexa I get a spinning loading wheel then the message “there was a problem starting Amazon alexa, make sure your mobile device is connected to Wi-Fi. done the usual uninstalling/ reinstalling apps and factory reset my speaker and still the same. Any ideas?!

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Jamie A
1 year ago
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FlyingScotsmanContributor I
asked in Amazon Alexa and Sonos
Alexa not controlling entire group

Hi. I have my livingroom set up as a  Sonos TV Surround system (inc Beam Gen 2, Sub Mini, and 2 Era 100s). But I also have several Amazon Echo devices dotted around my home, and use Alexa as my main “smart speaker” voice controller.I have created a Group, and I can add my “Livingroom” to the group, but no matter what I do I cannot actually get it to play anything on the Sonos system when I say (for example) “Alexa, play Xxx on the Everywhere Group.

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P
1 year ago
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RazorbladeContributor I
asked in Amazon Alexa and Sonos
alexa trouble

Hello every one I picked up a lovely pair of sonos 1 gen 2 s18’s the other day.They are in my sonos app as a steep pair they are streaming Spotify and amazon music through their apps but Alexa is just being DUMB she keeps saying hmm and enable the skill whilst the skills are enabled!I have another sonos 1 which she works perfectly on. Amazon were useless in finding an answer. Please help.

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R
1 year ago
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Bradtaylor0518Contributor I
asked in Amazon Alexa and Sonos
Sonos Roam not responding to Alexa Routine

have created a routine in Amazon Alexa which includes playing music from the Sonos Roam. After some time when the Roam goes into sleep mode - it seems that it does not respond to the Alexa routine unless it is manually woken up.I have read other forums which say the Roam should respond to Alexa routines even while in sleep mode - soI'm wondering if there is something else I need to doAll I can think is to disable to sleep mode on the Roam so it is alway on, but obviously this has effects on battery lifeCheers for any input!

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Corry P
1 year ago
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Zeke975Contributor I
asked in Amazon Alexa and Sonos
Alexa quit playing

Alexa suddenly quit playing on my Sonos One speakers.  What is the fix?

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G
1 year ago
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Sol 123Contributor I
asked in Amazon Alexa and Sonos
Alexa whisper in Era 100 not working

Alexa whisper in Era 100 not working, is it normal?

1104
S
1 year ago
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WD40Contributor I
asked in Amazon Alexa and Sonos
Pairing Sonos Roam SL to Alexa

How can I get my Sonos Roam SL to echo music/radio on my Alexa

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UKMedia
1 year ago
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Bigal33Contributor I
asked in Amazon Alexa and Sonos
alexa not working on Beam after new router install

New router fitted and can't get alexa on sound bar

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UKMedia
1 year ago
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Sol 123Contributor I
asked in Amazon Alexa and Sonos
Alexa whisper mode doesn't work on Era 100

I have Alexa whisper mode on but it responds loudly. I have tested it on Era 100 and One. It works on One but not Era 100.

1121
Corry P
1 year ago
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