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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,076 Topics
  • 13,312 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2076 Topics
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BrittanykujdaContributor I
asked in Advanced setups
Can't access email

My father passed two years ago and the speaker that is hooked up to the TV works. I'm trying to get the other three to work around the room but I have to log into the app and do not have access to the email that he used. What can I do? Two are small and same model, and one is huge with a huge space in the middle. Any ideas would be much appreciated.

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3 years ago
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psyrogContributor I
asked in Advanced setups
Using Trueplay outside of the surround sound area

I have a Sonos arc, sub and 2SLs in a surroundsound system. My system is in the middle of a long room. To the right side of the viewing area is my kitchen and to the left side of the viewing area is a private area for conversation. So this is my question. When I’m using Trueplay to tune the sound should I remain within the surroundsound area or should I wander outside of it into the kitchen or into the additional sitting area, (both of which are outside of the surroundsound speakers)?

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Ken_Griffiths
3 years ago
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Sy_AudioholicsContributor I
posted in Advanced setups
B&W 705 S2 with Sonos Amp (125 w/channel) and SVS SB-1000

Dedicated setup for only listening music. 11x12 ft room. I have Tidal HiFi and Spotify Premium.Question:What SUB settings do you use on your Sonos Amp SUB cross over?When I start playing and launch the app, the sub settings doesn't show up. And later after playing for sometime it shows up. I have a screen shot of sub settings of the app here.When you turn off the SUB?  You hear more high and mid level.  Why does the Sonos Amp do that?  I know it adds a filter and sends more lower freq to sub.   I do prefer keeping the loudness ON. sometimes I listen to music at a low volume.  SUB Level and Phase Calibration :I used an iOS SPL app Decibel X for iPhone to calibrate the speakers and Sub. I used 75db. not 80db. 80 was too loud. you can watch the following video and download the sample files. I played the WAV files on my iTunes Windows app and used AirPlay to play it on Sonos. I used 67hz as my CrossOver.Place your phone to your listening area. where you sit. Ear height. Play file T5V_Pink

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3 years ago
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ceiling20Avid Contributor I
posted in Advanced setups
Ceiling Height.

[ Ceiling Height: 20’: Dolby Atmos ]Aug. 12, 2020 Dear Community Friends, In a conversation with Sonos Sales today, I understand that the Sonos Arc’s recommended maximum ceiling height is 14’. I am wondering if there a community member who has tried the Sonos Arc in a 20’ ceiling height environment - if yes, please share your experiences - if there was any degradation in the quality of Dolby Atmos, was it enough to warrant not investing in the product? Please advise. Thanks.

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3 years ago
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Thorne74Contributor I
asked in Advanced setups
Wifi Extender

I have a wifi extender for the garden. All my sonos products are on the main wifi. However when my phone switches onto the extender wifi, I can no longer access the Sonos network in the App. The extender is TP-link (same as router) and is on the one-mesh setting with same name and password. 1st world problem I know! But annoying!

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3 years ago
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KbrehmContributor I
asked in Advanced setups
24bit on Sonos Amp?

Hi, I recently bought a Amp and I’m enjoying it.  I’m running a dedicated Roon Server from my PC and using the Sonos Amp as one of my endpoints.I’m aware that it downsamples HiRes 24bit files to 16bit when playing via Sonos.My Question:  Are there any technical barriers to providing 24bit streaming to the Sonos Amp? Or is it more a matter of your user community not having the bandwidth to provide an enjoyable user experience? I stream 24bit bit to other non-Sonos hardware in my home without issue. But I also have gigabit Ethernet, so that may be an issue for a large swath of the Sonos community.I like the Sonos Amp, but would love it even more if could take advantage of 24bit audio.  

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ratty
3 years ago
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pretrouContributor I
asked in Advanced setups
comment modifier sa bibliothèque musicale sans se connecter au wifi?

puis-je modifier ma bibliothèque musicale (rajouter des morceaux dans mes play lists) sans me connecter à mon système sonos : je suis en déplacement et n’ai pas accès à mon réseau wifi habituel ni à ma playbar. Puis-je avoir quand même accès à mes morceaux et modifier la bibliothèque ? Mes morceaux sont enregistrés sur mon PC portable et je voudrais créer des play lists pendant mes déplacements ?

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Airgetlam
3 years ago
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99ramonTrending Lyricist I
posted in Advanced setups
Sonos ARC and DTS Support

Why for the love of god does SONOS not support DTS audio?  No workarounds, no suggestions to look at buying a deconverter.  No I don’t want to RIP my blu rays and connect a server to watch a movie.  I want to understand why SONOS cannot support DTS audio?  Primarily BluRay 4k HD user.  

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3 years ago
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noahs123Contributor I
asked in Advanced setups
Beam, 2 BookShelf Symfonsiks, One Sonos SL - Best way to connect all 4 for trueplay?

Hey Community! I have had a beam and 2 bookshelf symfonsiks hooked up for surround sound in my living room and recently acquired a one sl for my kitchen in my apartment. I assumed I’d be able to balance out trueplay between all speaker but it appears the sonos software forces me to have two seperate groups. Group 1: beam and 2 bookshelf symfonsiks and then Group 2: the One SL. Is there a way to have all the speakers be apart of one group such that sound can be balance between all four speakers?

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Airgetlam
3 years ago
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LisebroContributor I
asked in Advanced setups
wrong email address and it won’t let me changes anything

 Hello,All of a sudden my Sonos speaker was no longer logged in on my iPhone app nor computer. (It is not possible to log in from neither my iPhone nor my Mac in the Sonos app can you get to Settings or Preferences when you're not signed in. The only option other than to sign in is "more options" leading to add a boost or bridge, about my sonos system, submit support, reset controller, or view sonos help.) When I go to login it says "Enter the account information for g***9@hotmail.com" which is nothing like my email and when I login with my account info it says, "Sign in with the account used to set up Sonos". I've never had to do this before and the guy who installed it has been gone for two years. I reset my password and tried to follow the instructions below on both my phone and my computer but there is no option that says "I don't have access to this email" on either of those. I updated all my software. Still not there. Please help.HELP TOPICI don’t recognize the email that is disp

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3 years ago
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blueskychrisContributor III
posted in Advanced setups
STP Settings - Blocking

I’m having trouble with a new Sonos One (Gen2) that regular as clockwork goes offline about 5.30am in the morning and needs a power cycle to get back online.I’ve logged onto my sonos network via http://<sonos IP>:1400/status/ and checked the STP status page. (Didn’t realise you could do this but found out how on Google). This is showing some of the devices as ‘blocking’ - I am assuming this is normal, to avoid a loop (according to Wikipedia), and hence not responsible for the problems I am having?I have suggested to two diffeent people at Sonos today that I think the issue is IP address related but they are declining to comment on that.  Any observations would be appreciated!

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3 years ago
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lowcarbonContributor I
asked in Advanced setups
optimal setup for Beam + Apple TV 4K + 4K projector

So I’m trying to configure a simple setup to connect an ATV 4K + 4K projector + Beam while keeping 4K HDR 60Hz and 5.1 audio. It isn’t proving easy!  My projector is a 4K ViewSonic x10 with S/PDIF out and 2HDMI 2.0 (HDCP 2.2 HDR10) in. My Beam has two rear L/R Play:1s.The ideal would be to have wireless sound to the Beam/Play combo but if I’m not mistaken AirPlay 2 only supports stereo not 5.1 channels so the audio signal has to come from the ATV via a splitter or another cable run from the projector. Shame Apple TV 4K has ditched including an inbuilt SPDIF output as on earlier generations of the ATV box, so one option is a 4K HDMI-audio splitter. However in UK most of these splitter boxes (approx £20 on Amazon.co.uk) only support 4K at 30Hz not 60Hz and some don’t support HDR10 etc. So this is already dropping down the image quality. The projector has an S/PDIF out, so I can use a long HDMI cable and the Sonos Beam bundled HDMI-optical connector to plug directly into the projector but

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controlav
3 years ago
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paulpsoundContributor I
asked in Advanced setups
Adding Sonos 5 to existing Beam system

So my fiance gave me a pair of Sonos 5 speakers for Christmas, thinking they would naturally pair with our existing Sonos setup (Beam, Sub, and two 1’s in Surround Mode).  The 5’s only show up as a Stereo Pair in a different room.  How can I link these speakers with my existing setup?  I’m trying to create the most basic of 5.1 systems.

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buzz
3 years ago
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ATL WachContributor I
asked in Advanced setups
Turntable setup

We recently purchased the Pro-Ject T1 Phono SB turntable through Sonos and were unaware we would need additional items before connecting to our existing Sonos system in the house. We currently have the sound bar and subwoofer in our main family room, and four Play Ones scattered throughout the rest of the house. The turntable will be in our front room so I’m trying to figure out what product to buy to hook this up. Should I just get a Five and have that speaker in that room or should I get the port or amp? All music in the house runs through Sonos. Help!

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Ken_Griffiths
3 years ago
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YouknowContributor I
asked in Advanced setups
Sonos ARC Demo/Test Pattern

I’ve done a fair amount of research on this with no luck. I am looking for a DD+ or Dolby TrueHD test pattern that I can run through my ARC/Sub/ONE SL’s home theatre setup so I can review and possibly tweak some of the directional and volume levels of my setup. The TruePlay setup works fine but I would like to have more control over my environment.For instance, I would love to be able to send a white noise signal to just the Atmos speakers in the ARC so that I can determine the sweet spot for my room configuration. Another use would be to send a 20-40hz signal just to the Sub so that I can move it around and determine the best location. These features are available on dedicated A/V receivers but unfortunately not through the Sonos environment.Either way, if someone could help me in finding an audio test track that can send signals to each speaker that would be fantastic. Even better, maybe Sonos could look into providing a canned test pattern as part of their app so that a client can p

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4 years ago
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Rhz1971Avid Contributor I
asked in Advanced setups
is there a way to add more than 2 surround speakers

Hi guysOut of curiosity.  I have a sonos surround system with one Sonos Arc , 2 Subs Gen 3 and 2 Sonos one SL as surround speakers. I wonder, is the a way to connect two additional One SL to the same system ? A few weeks ago they upgrade the S2 to connect two Subs. I did buy another Sub Gen 3 and it is amazing how the system improves with two subs. I would like to add two more SL but I think us not possible.  Will it be ??

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Airgetlam
4 years ago
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Aras AalborgContributor I
asked in Advanced setups
Doorbell

Play doorbell on Sonos by using telnet from security alarm.

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controlav
4 years ago
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rodrighxContributor I
asked in Advanced setups
SONOS in multiple houses

I’ve seen a variety of topics on this but no definitive answer (there was a link on one but it comes up invalid). How can I set up SONOS in two different houses? In the second house the app wants to start all over on the new wifi. I’ve seen an answer about using Boost mode vs WiFi mode, have no idea how that’s done (link to it was not valid), and I don’t use Alexa. Just give me a clear, step by step way to have SONOS working in two separate houses, please!

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Ken_Griffiths
4 years ago
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KostelloContributor I
posted in Advanced setups
Lost of quality connections

Can't group my speakers anymore consistently unless I unpair all speakers

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K
4 years ago
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Seahawk80Contributor I
asked in Advanced setups
Rear Surround and house speakers

I am setting up a new system during a remodel. I am a rookie and any advice would be much appreciated.  SETUP:I have a Sonos beam sound bar for my family room tv. I plan to have 3 Sonos Ports driving house sound in various rooms of my house and outside through third party amp and third party in ceiling speakers.  GOAL:I would like to use my in ceiling speakers in the family room to alternate between house sound and surround sound. It appears a requirement to have Sonos in ceiling speakers (vs 3rd party) to connect to create surround.  QUESTIONS:Will my port/third party amp set up work for surround if I buy Sonos in ceiling speakers? (I just set up with third party speakers and it does not work). Or do I have to have both Sonos amp and Sonos in ceiling speakers? if I am able to get the above surround to work, will I be able to toggle my family room Sonos in ceiling  speakers to do surround when watching a movie then group with the rest of the house for house sound! Thanks for any feedba

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Rowena B.
4 years ago
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Mark_A_FContributor I
posted in Advanced setups
Arc placement

It was suggested that I place the Arc at the front edge of the cabinet it sits on versus in the middle of the cabinet. What do you say?

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4 years ago
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Michael J BContributor I
posted in Advanced setups
Recess mounting for Arc or Beam soundbar

How much will the sound be impacted if I create a recessed shelf or cavity for the Arc of Beam soundbar under the TV?  The Arc has both side and rear facing speakers so I fear that a small recess in the wall would create a problem.  It looks like the Beam only has side speakers and no rear speakers to it might be better to at least recess partially.  My goal is to either fully recess and use speaker grill fabric to cover the recessed speaker or have it partially recessed so the front on the soundbar is even with the front of the TV, i.e., 2” from the wall.  I have a Samsung “The Frame” TV and want to have a soundbar blend with the wall or the TV as much as possible.

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Airgetlam
4 years ago
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WillyMaysHazeContributor I
posted in Advanced setups
Two Sonos Rooms in One Physical Room - New Discussion String - Year 2020

Can I set the Sub up with the Amp under Media Room and then set the same Sub up with my Arc and Sonos Ones in the same physical room but call the room Home Theatre Room  (Media Room and Home Theatre Room are one in the same physically). The reason I ask is that I want to use the Arc, Sub, and Ones for my movie watching; and then use the Amp and Sub with my wired speakers to just listen to music.  Again the same physical room is being used.  The Sub would only ever be used in either one or the other set up.  I know the Real Play could cause some issues because the Sub would be grouped with two different sets of speakers but with all the other things that Sonos has programed not sure why this would be so hard.  BTW - I could only find old discussion strings on this option.

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Ken_Griffiths
4 years ago
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djskyContributor II
posted in Advanced setups
Sonos advanced information

Where can I learn about how Sonos operates?I mean, in a more technical situation…I have carried out a few installations in different commercial environments, but each one seems to present issues, especially on corporate networks.I’m after more information on when Sonos uses its own “Sonos-net” and when it uses the building WiFi. Let’s say I have a wireless Sonos unit, but a cabled Sonos unit that is a long way away, but on the same network…. will it still work? Will it work if it connects wirelessly to the network - via a cabled access point?These are things that I can’t seem to find answers to, so wish to spend some time reading up on more technical details rather than the very basic instruction manuals that are online.

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ratty
4 years ago
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EspsteContributor I
posted in Advanced setups
Stereo, why is it so hard?

I wonder why there is so difficult to include an option to turn the ambient or full surround sound off while playing music? Sometimes I think this just sounds bad. Great system otherwise. Would also love to adjust surround speakers while trueplay is active.

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Ken_Griffiths
4 years ago
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