Advanced setups

Trying to play music from Library.Song will play about five seconds - through some, not all, of the selected speakers. Then it will skip to the next and do the same. Sometimes for four songs, sometimes for five.Then it will stop and return one of two messages:Unable to find file (and provide an address that is absolutely findable on all other networked devices) WiFi connection “unstable”I spent about a grand last October upgrading every part of my network to avoid this problem, and it has returned.I am playing the files through a Synology NAS DiskStation, that is wired into my router.I have a Play 3 wired into my router, and in the same room - with direct line of sight, less than twelve feet away - another Play 3 and a Connect. I have four Play 1’s scattered throughout my one bedroom, 1300 square foot apartment. WiFi “instability” is not a correct diagnosis.Yes I have changed chann

Hello Does anybody knows if the secondary stage of this system is 24v dc or 12v dc?I would like to install this system in a boat with 24v dc.

I’ve recently got hold of a Sonos Boost to use with my existing system of 8 Sonos products.I connected the power and Ethernet cable as required. I then pressed the join button which causes the light to flash orange. after about 10 seconds the light goes white again. The app is not giving me any indication that the Boost is actually connected and working. There are no promps to add it to my system and the literature I can find online is not helpful as this relates mostly to the old app version. Can you give me any advice?Thanks! 

Am new to Sonos and Sub Gen 3 is on its way. Am wondering if setting the crossover for the sub works the same as setting the crossover in a processor/preamp i.e. set to 80 Hz and no speaker will play lower than 80 Hz other than the sub.OR with Sonos, will only the sub play up to whatever frequency is set as the crossover and the rest of the speakers will play down to their Hz limits? i.e. sub set to 80 Hz and inceiling speakers can play to 40 Hz. Will inceiling speakers only play down to 80 Hz like in a traditional processor/preamp setting? Or will they play down to 40 Hz?

Currently I have 110,365 songs available in my library. The way I got around the limit is to mirror the entire folder structure of my music library ,but in this case each album subfolder contains a playlist “.m3u” file that  referencesthe absolute path and filename of the original songs. Normally this would be an exhaustive taskthat no sane person would attempt. Luckily, computers can do this kind of work for us.I used a program called MP3Tag.Go to File/Options/Playlist, and check the box  "Entries relative from work directory".This is essential; it allows Sonos to find the files no matter where your mirror lies. MP3Tag can generate playlists, and the file name of the playlist can be a formatted string and is defined in the "Filename of Playlist" box. I used for exampleD:\TEMP\M3U\%artist%\%album%.m3uWhen finished, the folder D:\TEMP\M3U will have a folder for each artist and these will have a

I recently moved to an apartment. Each apartment has its own ceiling mounted Cisco AP. All AP’s have five (5) SSID’s, one of which is for devices unable to supply a username along with the password. That SSID uses a pre-configured MAC address to permit access. The Arc attempts to connect to the first SSID it finds and that isn’t the SSID with the MAC address. I have no way to force the ARC to connect to the correct SSID. I’m thinking I need a bridge of some sort, have the ARC connect to the bridge, and configure the bridge to connect to the correct SSID. Does this sound like a viable solution? Any recommendation for a specific product?

I noticed that my sonos player can display current track info for PLS Streams, but not for HLS streams. Is there a way to make it work for HLS streams too? What needs to happen on the broadcasting end and/or the SMAPI end to display current track info?

Hi  I have a Sonos Beam gen 2 + 2 Era 100 and I would like to know if I can add 2 Sonos One for the back ?

Examining a choice for Sonos upgrade and wondering about the following set-up in the main living room:-Arc and Sub-mini for TV AV or possibly Sub if Sub Mini is not a good match for the Arc.Amp to deliver music to conventional speakers. My question is can a single Sonos sub be made to work (seamlessly) with the Arc when watching TV (80% of use) and then work with music from the Amp when listening to Sonos music (TV switched off).I see that neither Sonos sub has a wired subwoofer audio input, so I wonder if this is not possible.I do have a hi-fi style subwoofer which could easily be used with the AMPbut I then end up with two subs in the living room. That is unless the ARC is good enough to be used on it’s own without any additional sub (which seems like a compromise to me).Thanks as always for the great advice and experience shared here.

Here is what you need to know to connect your Sonos devices to your T-Mobile wireless internet. This example covers adding a Sonos One and a Sonos Move to the WiFi network. It assumes you have already used the Sonos App to attempt connecting Sonos devices to the T-Mobile wireless internet WiFi network with a T-Mobile FAST 5688W 5G gateway with default settings, which has failed. These instructions should also work for other Sonos products. However, these two Sonos devices, with and without an ethernet port, are used to understand the difference.T-Mobile FAST 5688W 5G gateway default settings:*Dual frequency bands 5GHz and 2.4GHz set to Automatic*WPA version set to WPA2/WPA3*WPA encryption mode set to AES*Network set to NOT HiddenIn this scenario, the Sonos One must be connected to the WiFi Network first since the Sonos Move does not have an Ethernet port.You will need a Sonos product with an ethernet port. Suppose you only have Sonos prod

I am installing a Google Nest (Battery) Doorbell and I need to hear it ring! Can I use any of the Sonos Smart speakers to link with doorbell and sound the chime. Not keen on buying more kit when I already have two Sonos Move and a Sonos One SL speaker at home.

Hi,I am setting up a new Sonos-system with Arc, 2xETA300 and Sub. My Sony-TV only has HDMI with ARC, not eARC and therefore I only get 5.1 to the soundbar. I use Netflix and Viaplay on a AppleTV (4K).My question is: Is it possible to get Atmos to the soundbar with this equipment? I see that some people says that the Hdfury Arcana-adapter will solve this, has anyone in the forum tried this?  

Hi, I have two Move-s in stereo pair which are working great. I would sometimes like to use one of the speakers in bluetooth mode (connected to Iphone). When I use left speaker (from stereo pair) in bluetooth mode everything works great. However, when I try to use right speaker in bluetooth mode, it connects to Iphone, but no there is no sound.   I have tried to factory reset that speaker, and the problem persisted. I have also tried to separate stereo pair, then both speakers were working in bluetooth mode (separately of course) without a problem. I have also tried to switch left/right speakers when creating stereo pair, and then the other speaker was not working in bluetooth mode.   Does anybody have similar experience? Is it a software bug?   Many thanks for all the help!   Kind regards,

I've bought a gen on EBay (selled as gen 3) but I'm not sure about the gen.Could you tell me the gen with the serial number please?Thanks in advance  Moderator edit: removed pictures with serial numbers (but recorded them).

I have read a ton of threads on various access point issues and nothing seems to be helping.I have a network with a main wireless network (Ch11) and a TP Link EAP-610 Outdoor AP (Ch1). The AP works for other devices and has the same SSID password etc.. Auto stuff, fairness and all those things are disabled. I have 2 AMPs One is hardwired to the network and works fine.  The second amp won’t set up properly it won’t set up on the AP I set it it up wired, and it connects just fine to the main wireless.  When I move it to the APs location, it seems to not connect at all and the app can’t find it Thoughts? 

Waiting on a response from Level II support. I am trying to setup my Sonos Port, and it fails when asking to press the pairing button. I have tried:Wi-Fi and Ethernet.Multiple Setup devices.Disabling 5ghzEnabling DHCP snoopingEnabling IGMP snoopingEnabling MulticastEnabling STPSetting DNS server to defaultWPS2 and WPS2/3 I can see the device is connected with a valid IP and access the web portal. What am I missing?

I had my system set up to stream audio through Roku including an an amp for ceiling speakers, arc, and sub. It all worked great and could also stream music through the Sonos app on my phone through these speakers. I had to change my Roku device and the surround sound stopped working. After having it fixed now my Sonos app can’t find the arc and amplifier. Am I missing something? 

I have been advised to change the Sonos net channel via the S2 app to 6 but it is greyed out and therefore not possible. Due to this I connected the sub to the router with an ethernet cable but it made no difference. The channel is currently set to 1 but it was showing as 11 yesterday which suggests it has changed ( it has not been misread). Any suggestions as to how to remedy this would be appreciated. 

Has anyone got Sonos working with Optus broadband? I have just switched and they appear to be incompatible.

Hola a todos, quiero saber si en los sonos Move (ya están emparejados en mi red de internet) se puede escuchar música desde cualquier clase de app (YouTube/Spotify etc) o solo se puede con aplicaciones premium, gracias 

Hi. After moving out from my dads place I took my play:1 with me… Now I cant connect them to my own Wi-Fi… What I have triedMakes my own Sonos account I have reset the speakers (bc of “new” owner  bc the sonos was connect to my dads account) They are plug into the lightning plugs They do pop up in my sonos (s2) app The light on top off them are green When the try connect to my account or Wi-Fi it’s says there is a problem to try again (I don’t really know how to try again?) I have disconnected and connected my Wi-Fi 2 times nowWhat can I do to make them work???  I feel like I have tried to follow every step I could find online.  EXTRA info I cant open system in The app either 

Hi,I’ve got a job where the customer has installed an ARC behind an acoustic screen..Video is provided by a projector so there is no  E ARC support. He is currently using air play to get the sound from Apple TV though the Arc but wants to now add Sky stream to the system.. I can’t find any way to get the sound from Sky stream to play via the ARC.. Any ideas.. ?? Cheers

Does iphone version matter for trueplay setup?

HiAfter I finish playing one of my playlists in the sonos app, whether I pause it or clear the play list it continues to play, I can't hear it but the time line on the track is active and it doesn't matter how many times I clear the playlist it just regenerates and starts againRegardsAndy

We are working on a case where the following in a requirement.1. Soundbar for Living  & 3 Bedrooms 2. Portable speakers in Dining and Den area   The Customer Requirement  1. Streaming content ( audio) from Spotify to each zone ( rooms ) separately2. All zones combined 3. All controls (volume, source selection from control 4 touch screen ) streaming platform remain Spotify. Please help me on this with the best solution.