volume on sonos, television

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my sonos volume turns up too loud when i turn the television, I would like to set the volume on my sonos to when I turn the sonos on it is at the last set volume when I turned the Sonos off

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Jamie AAnswer

Sonos Staff

Hi @Glammama, welcome to the Sonos Community!

The volume shouldn’t reset on our speakers even if you power them off at the wall, I tested with one of my speakers and the volume stayed at what I left it at.

This means that something else is adjusting the volume, I would recommend that, the next time this occurs, you submit a diagnostics and reach out to our support team for further troubleshooting assistance, as they have the necessary tools available to help you resolve this issue.

I hope this helps!