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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,075 Topics
  • 13,295 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2075 Topics
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UsafkenContributor I
posted in Advanced setups
Connecting Sonos with Wifi router that uses SIM Card

We have to get our Internet from a cell tower via a T-Mobile Home Internet.  We just replaced our router and the router uses a SIM card.  Now we can’t connect our Amps via wifi like we use to.  Called tech support and they said you havre to buy a bridge.  Anyone have this problem and or solutions? 

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controlav
1 year ago
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apeterssonContributor I
posted in Advanced setups
Getting unexplained errors 501 from loadStreamUrl

I was following the guide on building a control integration, up until https://devdocs.sonos.com/reference/playbacksession-loadcloudqueue-sessionid i have a audio playback focused webapp that wants to stream its content to sonos. i can successfully authenticate, discover and create a session. when i try to attach a playlist to the session using loadStreamUrl by specifying a queueBaseUrl to the groupId parameter i get a 501 error.i implemented a set of endpoints on https://example.com/sonos/cloudQueue but i never see any requests hitting it.interestingly, LoadAudioClip is working, but this is far from ideal.sorry if this is not the ideal forum, i was not able to locate a “developers forum” otherwise.

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controlav
1 year ago
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JusaskContributor I
posted in Advanced setups
2 speakers as a center channel

Hello? I have a unique TV setup that does not allow for center mounting of a single center channel speaker.I want to put in. A surround sound Sonos system and am curious if I can “link” two speakers together as a center channel or if I will have delay or other issues? Thank you. 

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C
1 year ago
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clacr001Contributor I
posted in Advanced setups
connect:amp as streamer only?

I currently own a Connect:amp that is working with a phono preamp, pwrd subwoofer, and a pair of passive speakers. Above is Integrated into Home Sonos net work. Interested in using amp as streamer bypassing amplifier to utilize a integrated amp: which I would like to power stereo, speakers, and sub. Is this possible or do I need to trade for streamer.

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K
1 year ago
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J.riefkohlContributor I
asked in Advanced setups
Sonos Surround Setup

Hi,I’m currently in the process of remodeling my apartment and would like to add a surround system.I’ve been looking to add the following as my setup.(1) Sonos Arc(1) Sub Gen 3(2) Sonos Amp(2) Pairs of Sonos In Wall(3) Pairs of Sonos In Ceiling Would this be possible?   The Arc, Sub Gen 3, Sonos Amp, both pairs of Sonos In Wall and 1 pair of Sonos In Ceiling would manage Home Theater and the other two pairs of Sonos In Ceiling would be for ambient sound in other areas. The Sonos In wall would be LF, RF, LR, RRSonos In Ceiling would be SL, SR

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buzz
1 year ago
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SlicksterContributor I
asked in Advanced setups
Sharing speakers for a day to another wifi system

Hi, am looking to take some of my sonos speakers to another house for the day. Is it possible to disconnect these speakers from my setup, connect them to another wi-fi (they don’t have any Sonos products so will be just my own being used in the alternative location) and then re-connect them to my normal setup when I return home?  If so, is it as simple as taking the speakers and connecting them to the alternative wi-fi and then the same when I get home?

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1 year ago
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Carl292Contributor I
asked in Advanced setups
Swapped out Spectrum router… Now issues

Hi all, Trying to reconnect both of my Sonos amps and port back online and having connection issues. Before Spectrum came out and replaced the router and modem it work fine.  So the amps are recognized but when I put my new WiFi pw in it says there was a problem and the msg is this. When I called Spectrum they said they flipped it to 2.4 for 1 hr to give me time to connect and it’ll go back then to normal. Still would not connect. Anyone deal with this before?Adjusting your router settingsSonos products connect to a 2.4GHz network. Newer products can connect to 5GHz networks. Make sure your router supports these networks and is configured appropriately.Most Sonos products require a 802.11b/g network. If your router is set to “N only” or “AC only,” change it to B/G/N, sometimes referred to as mixed.WiFi security typesSonos supports: WEP Open (no password) WPA WPA2 Sonos does not support:  WPA2 Enterprise; where a username and password are required. Networks with a captive portal

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Ken_Griffiths
1 year ago
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Jham111Contributor I
asked in Advanced setups
Why doesn't selecting the Alarms ‘include grouped rooms’ work

I found a post on this topic from 2 years ago, but it didn’t answer the question.I have been setting my alarm to Grouped Rooms for years and now suddenly it won’t work. I have done a bunch of troubleshooting, including unplugging all my speakers, resetting the controller, reinstalling the app, and removing and replacing the Alarm several times. None of these have worked.Has Sonos made another change which causes the grouped rooms option for the Alarms to not work. It’s bad enough when an update has been made and the Chime goes off instead of Music, but now the Grouped Rooms option seems to have new challenges.I appreciate your comments and maybe this can get resolved.

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1 year ago
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JoCaContributor I
posted in Advanced setups
Sonos Amp to outside speakers, Source is HDTV antenna signal, 4 tv locations, have CAT 6 and RG6 cables

I have a Sonos Amp installed in the av closet. I have Sonance outdoor speakers wired to the Sonos Amp and plays music via spotify, sounds great.  I will be adding a tv outdoors, and would like the sound from the tv source played through the Sonos Amp and Sonance outdoor speakers. I have prewired two CAT 6 cables and 2 RG6 coaxial cables to the tv outside (actually have this same prewire run to all three tv’s in the house too - none are connected yet, and each will have separate Sonos audio systems ie arc, beams subs, One etc...). My TV source at this time is from an HDTV antenna, but eventually will want to connect cable. I would like to know how to watch TV from antenna signal and listen to the programs through the Sonance speakers via Amp. The RG6, CAT6, run to the AV closet with the cables prewired in place at each TV location. Happy to answer any questions. My outdoor TV has an eARC HDMI and a Network connection. Samsung 50”. Thanks, 

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buzz
1 year ago
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Glam16Contributor I
asked in Advanced setups
reliable third-party app integration

Can anyone recommend a reliable third-party app or integration that allows me to create custom playlists and control my Sonos speakers more effectively?

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controlav
1 year ago
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FduContributor I
asked in Advanced setups
Wi-Fi with Bell Canada Giga modem

I recently change my Bell Fibe modem for the Giga model. I have opened only a 2,4GHz channel but still loose almost every day the wifi connection in the Sonos app.

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Airgetlam
1 year ago
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PeterL 54Contributor I
posted in Advanced setups
sonos connect

I want to plug the output from a sonos connect to a quad 33 ( yes very old) pre amp.  I can’t find out what the output is of the connect and if in need to add in an attenuator. many ideas please ? What is the output from the connect  Thank you   

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K
1 year ago
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Joey022Contributor I
posted in Advanced setups
Grouping two SONOS AMPS (Gen 3), 1 for a Non-Sonos Speaker Pair, 1 for a passive Non-Sonos Sub

I have two (2) SONOS AMPS (Gen 3) for my outdoor patio sound system.  AMP 1 powers a pair of outdoor NON SONOS speakers.  I want to add the second AMP 2 as a mono amp to power the subwoofer with all 250 Watts.  If I group both AMPS for the same location, can the frequencies be divided to each AMP with the Sonos Application?  I want to send the highs 151-20,000hz to AMP 1 and the lows below 150hz to AMP 2 ? The Sub Out on the AMPs do not provide power and since I have two SONOS AMPS I would rather not buy another Mono Amp just for the sub.  Also, I cannot find a true outdoor active powered Sub that would let me use the Sub Out from the AMPs.  When I say true outdoor, I mean that I can leave inside the landscape in the weather (IP 66 rated or IP 67 rated).

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J
1 year ago
TiminBrooklyn
TiminBrooklynContributor I
posted in Advanced setups
turntable setup, uncompressed issues

I have a pro-ject debut turntable using a pro-Jett tube box preamp hard wired into a play 5 and wireless to a2nd play 5 for stereo sound. WiFi and router are on the floor directly above with a Sonos boost on it. Playing Spotify and Apple Music is fine but with the turntable in the uncompressed setting I can hear the speakers struggling to stay locked in the highest quality. I’m thinking o might need to go to a receiver with passive speakers and a port for streaming but maybe someone here knows how to get  it to not fluctuate. The signal is strong. One last question, would using a Sonos amp and hardwiring the play 5’s in stereo help? not sure if that’s even possible. Thanks - Tim

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TiminBrooklyn
1 year ago
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SindelisContributor I
posted in Advanced setups
Sonos Arc

Hi all,I have my Sonos ARC connected to my TVs (Sony a95L) eARC port and my receiver connected to the TVs other 2.1 port. I am using the receivers eARC port to connect to the TV. I was under the impression audio from the receiver would pass to the ARC, but that does not happen. The receiver is a Denon x2800h.any suggestions?thanks

4044
S
1 year ago
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ArnhoContributor I
posted in Advanced setups
Add files upnp livebox router to the library

Hi, everybodyI have a Livebox router (upnp) and the possibility to plug on it a usb key. Using VLC, It is possible to access through upnp services to the files of the usb key. But I don’t know to add these files on the Sonos library. Could you please give me some clews to add these files.All the bestArnaud

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ratty
1 year ago
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Rob78Contributor I
asked in Advanced setups
Studio space for projector and music

Hi everyone,I have a studio space with high ceilings, 10x7m size. I’m wanting to play immersive sound for yoga etc, and on other occasions use a projector for presentations, movies etc. The layout (using my current speakers) could be 4 x Era300 in each ceiling corner, working as mono and grouped, and I could use beam soundbar for the projector. Ideally I’d use my soundbar, sub and rear Era300s as a surround setup for movies, and then all speakers working as monos for immersive sound when playing music. If I set up the surround as above for movies, will the extra Era300s in the ‘front left and front right’ positions try to play along with the movie (but out of sync) if they’re grouped so I can use them all together for immersive music?Or is the only way to have the sub/beam for movies and grouped mono Era300 x 4 for music? Seems unfortunate to sacrifice the rear surrounds during movies and likewise sacrifice the sub and beam for music playback! Or is there a way…Sorry if that’s hard to

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R
1 year ago
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Olav RingdalContributor I
asked in Advanced setups
sonos AMP disconnecting local network

We have a set of Sonos AMP in a house and experience that one of the units is disconnecting the local network. It is all cabeled (LAN).What can the reason be and is there anything I con do to make it more stable ?

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UKMedia
1 year ago
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Raccoon83706Contributor I
asked in Advanced setups
How to get amp connect and play:1 to communicated

I recently purchased a fancy new record player with the intent of playing my vinyl songs through RCA cable to my Connect:AMP gen1 on s1 (can’t upgrade to s2 software) and then actually played through my Play:1 gen1 pair (say they CAN be downgraded to s1 software), I’ve been trying to downgrade the Play:1’s for forever and always throw an errror code and say they can’t be downgraded, I NEED HELP!!!!

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R
1 year ago
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hokieinotownContributor I
posted in Advanced setups
Multiple systems

I have several Sonos speakers in my home in several different rooms.  I just got a new Sonos speaker that I want to use at my office (not in my home, ie, a completely separate location, wifi network, etc).  I am trying to set up the speaker at the office and I want it to be completely independent of the home system but when I go in to the app it is recognizing that I am on a different wi fi network and asking if I want to connect my products to this network.  I am assuming that means ALL products...including those that are in my home.  How do I set up my new office speaker so that I can see two “systems” (home and office) in my Sonos app?  Please provide step by step instructions. 

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H
1 year ago
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edfree1Contributor I
asked in Advanced setups
Sonos Playbar

Frequently unable to connect Sonus Playbar to network.  Says “unable to connect to Sonus network”.  It seems to connect when it wants and when going through the reconnect or find devices it finds the Playbar but gives the above message.  Tried simultaneously hitting the play and + or - and still getting above message.  Tried unplugging and closing Sonos app and opening - nothing!

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Corry P
1 year ago
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Lefou4everContributor I
posted in Advanced setups
User Interface

Quick Gripe and Question: Let's say I own a small home and I have One sonos product. I set it up and personalize the system, music apps, voice, etc. I enjoy it and then after a year or so decide I need to upgrade. So then to get the most out of my situation I use the upgrade program, send in my old device and bring the new device home. We'll now the app won't allow me to set up the new device because it "can't detect my sonos system." So then the app says "did you change your wifi?" I say no so it starts looking for my offline sonos. But it can't find it because I don't have it anymore. So, whats the solution?!?! Reset the app and set up a new system! OK great! Easy fix! ... well not really because now I have to re set up all my music preferences, apps, voice assistant etc. This interface assumes that everyone using sonos will have multiple devices and will upgrade those one at a time. This just isn't the case. The account should be able to store locations (systems) and preferences for

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Airgetlam
1 year ago
Mutti
Mutti
posted in Advanced setups
Unable to go back to s1

Hi all, By accident (my son) my Sonos beam gen1 has been upgraded to the crap of s2 😩🤮Now I'm trying to rollback to s1 but is not working.Did somehow Sonos decided that it is not possible anymore to rollback? Could someone help me pls

22517
controlav
1 year ago
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GlammamaContributor I
asked in Advanced setups
volume on sonos, television

my sonos volume turns up too loud when i turn the television, I would like to set the volume on my sonos to when I turn the sonos on it is at the last set volume when I turned the Sonos off 

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Jamie A
1 year ago
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Steve23232323Contributor I
asked in Advanced setups
problem with my connection

why when I install my sonos everything is done My Spotify plus amazon le.spotify connection is on the sonos app too. and when I ask to play spotify it always tells me that I'm offline. what am I doing wrong. it worked for a long time and after a change of router it no longer works. THANKS

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S
1 year ago
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