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Contributor I
July 25, 2023

SONOS and STARLINK Mesh Challenges - Anyone figure it out?

Hi there, I’ve seen a thread that covers off my challenge - but it was started years ago, and regardless, never seems to have been resolved.   Given the adoption of Starlink as an ISP, it might be time to revisit.

SITUATION:  I’m using the Starlink Mesh - 2 nodes - router and mesh (yes I’ve seen some challenges using Starlink with SONOS, but I’ve run into no problem- and generally it works ‘great’), but when I try to tie SONOS units together ‘play everywhere’ or attempt to join in units in other parts of the house - being serviced but the mesh node - I'm presented with the “Wireless range extender” error.   Those units connected to the mesh node do not play.  

I live in a large house, with plaster and lathe walls, and NO consumer router can provide enough coverage - hence the mesh.  I did previously use the Google Mesh - but with the change in ISP, would prefer just to use the OEM router and mesh system.  

QUESTION: Does anyone know if there’s a workaround/solution to this (other than using cables to all units - why would I buy SONOS if I had to do that)?  

I’d take any suggestions - and if I need to buy a new Mesh - irks me, as it’s silly,  but I will.   

 

 

 

 

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24 replies

Corry P
Sonos Staff
July 27, 2023

Hi @Tmsmith 

Welcome to the Sonos Community!

Ultimately, Starlink is unsupported by Sonos as it relies upon a wireless source of internet connection.

However, that doesn’t describe the issue you and people in other threads seem to have with the system - it seems to be more about compatibility with the router functionality. Therefore, in principle, you could connect a second router (or a Mesh system) to the Starlink router and run the entire network off that second router. This solution would still rely on a wireless internet connection, and as such, is still unsupported by Sonos, but in theory at least, it should work. Hopefully, the internet connection will be reliable enough for operation.

In this case, it would be important not to put the secondary router/mesh into Bridge mode, though you’d probably want to disable the DHCP server on the Starlink router and manually set an IP for the secondary router in the secondary router’s “Internet” settings.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
July 27, 2023

The challenge there, unfortunately, is that the StarLink ‘router’ doesn’t offer an Ethernet cable connection. 

I have limited knowledge here, though. The system I deal with is all connected to a single ‘node’, and not their mesh / extender system, which is why I’ve not replied. This system does work reliably while connected via Wi-Fi to the main ‘node’, however.

One of the things I’ve not yet gotten is access to the ‘network’ to see if there is any way to assign reserved IP addresses, but all my googling suggests not. Fortunately, around the same time as I was asked to investigate, the entire island where this system is lost power, so everything got a new IP address automatically.

The only thing I can think of, to connect a secondary router to their system, is to run a travel router, which would connect to the StarLink’s signal, and provide a connection that could be fed to a secondary network on which the Sonos resides. 

Not a terribly satisfactory solution. I am somewhat constantly frustrated by Elon Musk’s continual control issues, and not providing an Ethernet port on the StarLink system, and also not allowing CarPlay on my car. The assumption that ‘they know better’ is irritating. May be great for some percentage of users, but just doesn’t work well for my needs. 

Bruce
Corry P
Sonos Staff
July 27, 2023

The challenge there, unfortunately, is that the StarLink ‘router’ doesn’t offer an Ethernet cable connection.  

Ouch!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Stanley_4
Grand Maestro
July 27, 2023

Many years ago I built a cobbled together setup for some folks that used a WiFi router as a wireless client onto a restricted WiFi LAN device. That connected to a normal WiFi router over Ethernet that serviced his local computers both wired and WiFi connections..

I’d sure try a travel router as my first option but with a bit of creativity and third party firmware you can accomplish stuff the manufacturer of the restricted device is hoping to prevent.

Lyricist III
August 2, 2023

I’ve had the same problem as Tmsmith.  Always had issues with Sonos but the more speakers you have the harder it is to get away from the system. 
The biggest issue is when you add Starlink mesh nodes. Everything shuts down, constant restarts and speakers no longer recognizing the network. So frustrating. 
I am thinking of trying the Ethernet adapter for Starlink and plug it into my old Sonos bridge. 

Has anybody tried something like this?

Airgetlam
August 2, 2023

I haven’t, but would think that putting all Sonos units on the same SonosNet sub-mesh should work. Assuming that adapter they sell is connecting to the base sub mesh of the StarLink. 

Bruce
Lyricist III
August 2, 2023

I haven’t, but would think that putting all Sonos units on the same SonosNet sub-mesh should work. Assuming that adapter they sell is connecting to the base sub mesh of the StarLink. 


Exactly. 

Clearly there is an issue with the mesh nodes talking back and forth.  

Airgetlam
August 2, 2023

It’s not entirely ‘clear’ to me, I’ve not looked or had access to a system with repeaters to see if they do indeed use differing subnets, but it seems a very likely explanation. I’ll be interested to hear how it works for you. 

Bruce
Lyricist III
August 3, 2023

One more question.  
If trying my bridge doesn’t work I would try using my own router with Ethernet adapter. If that’s the case then would I have to switch to the new router wifi every time I wanted to use sonos?

buzz
Grand Maestro
August 3, 2023

Attempting to use BRIDGE at this point is risky because the are essentially past end of life. Their wireless performance is at best fair, compared to modern units, and the power supply has a bad history. Wiring a player or BOOST is a better idea. If you can wire a player, it will be as effective as a BOOST at that location.

Yes, SONOS players must be on the same subnet as the controller.