Advanced setups

I installed a new modem. To enable connection I ‘factory reset’ each speaker. My Apple Music is recognising every speaker as being connected to the new modem and I can play music via Apple Music App. The Sonos App is not recognising the speakers. I have tried many many times and differing means but to no avail. I have deleted the Sonos App and reinstalled. But the Sonos App (new version) is simply not recognising my system. Any hints would be helpful please.

Will you guys ever have a bridge type range extender for current Sonos products. We constantly have deployments where the Sub is out of range. Additionally, can we get the ability to use the Sub Out port on an Amp when the amp is set up to power rear surround speakers?

What is the best router to use with Sonos Era 300s, sub, and Arc? There is a list with a lot of incompatible routers but no recommendations. Our system started dropping components; it was from Spectrum and on the list of incompatible routers.

Hi all,In my living room : TV with ARC is 5 meters from sofa ERA100 are both aligned with the sofa (see pictures) Do I need Trueplay for the best experience ?Aren’t ERA100 to close to the sofa?is there a specific setup for the TV Sound group (ARC + 2 ERA100) to realize with the app? (Audio surround, audio vertical…)Many thanks to all for your experience and knowledged feedbacks 😉Chris

Synology NAS drive plugged in with CAT-5 to Nighthawk AX5400 router. Play-3 plugged in with CAT-5 to same. Playing Music Library says “Network Unstable.”How TF is that even possible? Edit:Just adding, DL speeds of 528.02  Mbps and UL of 319.32. Not that that should matter since, you know, I’ve wired the entire MF “wireless” system and I’m not using any off-network resources. Moderator Note - Combined posts

I have just done the system update on the app and now it cannot find my Sonos devices. Saying I need to be on local network which I am  

It is a real shame that you purchase such expensive equipment and it just does not meet the expectations. I keep having trouble to my system setup “unable to connect, try again later”….and no, I don’t buy a system that requires me to reset my router all the time; yet, even that does not work for 2/3 of my setup.

I have downloaded the new app and now wont connect and reauthorise Apple Music. I have deleted and redownloaded and still can’t access my playlists 

Bonjour, depuis quelques temps je ne peux plus contrôler la musique ni le volume sur l’écran verrouiller depuis mon téléphone, je suis obligé de déverrouiller et d’ouvrir l’application sonos. C’est un bug ou une volonté de sonos ? J’utilise un iPhone.

I have an existing Sonos setup with about a dozen devices. I’m trying to set up a second Sonos system in a different home. For convenience, I’m using the same SSID in both homes. Will that cause an issue, like preventing the devices from being properly assigned to one home vs. the other? Or should it be totally fine? I can definitely rename the SSID in the second home if necessary, but I would prefer not to if it’s not an issue.

I was excited for the new app. However it is SO dreadful that I’ve almost stopped using my Sonos system. My gripe is simple - so many of the features from the old (S2) app have simply disappeared (or ceased to function. Two examples (of many) is the inability to now add songs to a queue; also the fact that paired speakers (stereo pairs) can no longer be balanced (can’t make one louder than the other).I was seriously considering buying one of the portable speakers for the summer - but this experience has put me right off such an expensive acquisition. 😔

I just installed 10 amps and connected them all to a tplink switch that then goes to my Unifi switch and then the router. Since the install the network is crawling. I read something about a broadcast storm caused by Sonos.  So, i configured STP on the switch as someone recommended that but it still seems slow (although it is better).Is there anything else I can do? Or can I just disconnect and use wifi only? Thanks. 

I just added a turntable to my multi-room Sonos system via Sonos Port, but there is absolutely no bass coming out of it. Can I put a hardware or software equalizer in-line to increase this? I don't see an option to adjust the audio/equalizer settings on the line in. I can adjust the equalizer every time I switch to my turntable, but I’d have to adjust it back when switching back to streaming, which is a total pain in the ass. 

I’ve tried all options to get two of my three Fives registered and we’re only successful in getting one registered… I’ve followed all the instructions but still can’t seem to get it registered.i was able to use AirPlay to listen to music but now all my products have disappeared.in total I have 3 x Fives and 2 x ones.

Good afternoon, Can you help me with this frustration? I have a system with my stored music on it, which supports by Sonos system (two Sonos Ones, one Move and one Roam). The library indexing process acknowledges the albums, but won’t index all of the tracks. For example, this is the list of tracks from Brothers in Arms on the source database: Source Library Image  These are the tracks indexed on the Sonos library.Sonos Library ImageAs can be seen, only 4 of 9 tracks come through. This is not the only album so affected. I can play the tracks from the source database on Sonos. How to I get all of the tracks to index? All have the same format and metadata, as they have been ripped from discs I own at the same time. I have cleared the library link and reinitiated, with no success. Any help would be gratefully received.Thank you.

I am having the strangest problem grouping rooms. I have eight Sonos speakers in eight separate rooms. They are a mix of Era 100 and 300 speakers. Four of each.I can group 2 rooms on a single Spotify stream but if I add a third room, the third room doesn’t play. The same as true if I had a fourth fifth sixth seventh or eighth room.If I begin with room A and B and then add room C room A and B play but room C does not. If I change the group to group room A and room C they will play, but if I add B. to that group, it will not.To make it even stranger I can group room A and B on a single stream and then separately group room, C and D on a different stream they all play but separate streams, but I can’t have all four rooms on the same stream.this is true for Sonos Radio, Spotify and Amazon  I can see every speaker in the controller and on the backend I can see every speaker has an IP address and can be pinged.Support has been little help  Any thoughts? 

The new Sonos app keeps returning to prior speaker group when playing next song or changing volume.   When this occurs the song also restarts. 

C’est incroyable. Au lieu de permettre un tri, même minimum, toutes les radios sont données en vrac, sans aucun classement, sans possibilité de recherche. Qu’il y ait au moins une organisation par exemple géographique, les radios françaises, italiennes, etc. permettrait de s’y retrouver facilement. Comme par ailleurs non seulement on paye l’équipe sonos, mais en plus on se fait polluer le cerveau par les publicités que sonos ajoute, peut-être faut-il envisager de changer d’équipement. Moderator Edit - Translation by Google:It's incredible. Instead of allowing even minimal sorting, all radio stations are given in bulk, without any classification, without the possibility of searching. That there is at least one organization, for example geographical, French, Italian radios, etc. would make it easy to navigate. Since not only do we pay the Sonos team, but we also have our brains polluted by the advertisements that Sonos adds, perhaps we should consider changing our equipment.

When come the new update? The last one was very bad! So mutch is very badly

I think this question has been asked before - probably multiple times - but a search of the subject line didn’t find anything. I did however check to make sure I haven’t asked the question before…Is there anything to be gained by linking two halves of a stereo pair together with a crossover ethernet cable?Ok, I’ve asked it, and it looks stupid now it’s written down, but… the thinking is that one half of a stereo pair almost certainly gets sent the whole stereo signal via wifi - it just throws one half away.And of course the other half of a stereo pair needs the same amount of wifi bandwidth to get the other half of the stereo signal - and it throws the other half away.But if the two are linked together, one can send the data to the other via the wired network, thus halving the wifi bandwidth used.Yeah, I know - sounds unlikely, but I had to ask!

Horrible lagging when trying to skip songs or change providers Spotify to Qobuz etc. Wi-Fi is strong, doesn’t matter if iPhone or pixel phone or even computer, more noticeable since new Sonos app. Am I alone?  Edit:Sonos connect, Sonos 1, Sonos 3, era 100 Moderator note - combined posts

WTF is going on with S1 and S updates? My internet provider gave me a new modem and everything’s *. SONOS isn’t letting me connect? Does anyone know how I can get hooked back up. I have playbar and Sonos 3*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Go back to earlier app version works fine for me. Hope it will not update automatically though. Uninstall the new shitty version and then download here to install. https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/sonos-16-1-android-apk-download/download/?key=f6a677f300c8d774a2c570ad65c3e0e50c4e6349

Hi.  The github document on How to Configure Your Unifi Network for Sonos  specifically notes that STP/RSTP problems can occur when using Sonos and Unifi “when you operate both wired and wireless Sonos device in your network (even without SonosNet).”  Does this mean if your Sonos is 100% wireless, then you don’t need to use the special STP/RSTP settings discussed in the article and in many threads in this community?I ask because I used to use SonosNet with Boosts, but I recently went to 100% wireless with no Boosts and no SonosNet (on S2). But I do sometimes have issues where the Sonos App on my phone can’t “see” all my speakers, while the Sonos Mac application sees them fine. I had configured my Unifi to use STP, but now that I’m on 100% wireless, I wonder if I can use the default RSTP instead? I’m hoping that might help with my issue, but really not sure. I also may go back to SonosNet/Boosts if that will make things more stable.Any thoughts would be appreciated.

If i want to add the calmradio connection i receive „no internet connection“ try later. I tried via Win App and iphone App. Any idea how to solve this issue. Before the sonos App update it worked fine for several years.