Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,782 Topics
  • 11,992 Replies

1782 Topics

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DarksejdContributor I
asked in Advanced setups

Downgrade PLAY:5 (Gen 1) to use with CR200

How do I downgrade my PLAY:5 (Gen 1) to a point where it will work with my CR200? I know the CR200 is no longer supported ;-)

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D
10 months ago
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firstnamemillsContributor II
asked in Advanced setups

Port + Beam + Receiver | TV Audio

My Equipment: Sonos BeamSonos PortTurntable (w/ amp)Yamaha Receiverw/ Bose bookshelf speakers (pair)My Setup:I have my TV connected to a Sonos Beam on one side of the room, and on the opposite side of the room, behind the couch/TV against the wall, I have a turntable connected to a receiver with two bookshelf speakers.  I use that setup to listen to my vinyl records and I use my Beam to watch TV and stream music digitally.My Goal: I bought the Sonos Port with the understanding that it would allow me to do both by combining the two on the Sonos network. Ideally, I’d like to connect the Port to the receiver/turntable so that I can listen to vinyl AND digital audio through the receiver’s bookshelf speakers AND Beam. Given that, I was under the impression that I would then be able to apply the same concept to TV audio, where the bookshelf speakers act like two surround sound speakers…. Is that not the case??? If so, what setup would I need to achieve this? 

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jgatie
10 months ago
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madis89
posted in Advanced setups

Sonos Low Latency Streaming

Hi. I’m interested in learning more details on how Sonos’ low-latency streaming works. Right now, if one would want to get audio out from their, let’s say laptop, options are:AirPlay 2 - strict 2 second delay TuneIn Radio local stream (UPnP?) - 1-3 second delay Use Sonos Roam or Move connected via bluetooth Use Sonos Playbar, Playbase, Ray, Beam, Arc, Amp digital audio inputThe last two is what I would like to do, but instead of requiring special hardware, I would like to have the software component. Perhaps register my laptop as a virtual Sonos device, and stream audio from my laptop with the same protocol, which should be less that 75ms. I assume Sonos company would prefer to sell a device instead of giving away software for free, and also does not want to support running the streaming software on unknown hardware and dealing with random issues that could occur there. That’s why I would love to have at least some pointers how to do it technically myself. Is this completely proprietar

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Stanley_4
10 months ago
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toddlowerContributor I
posted in Advanced setups

Is it possible to control a single Sonos speaker with a hardware remote, even if it's playing as part of a group?

Hi,I’m the operations director of an office space, and we have multiple Sonos One speakers around the office. We often play music on a group of speakers, but we’d like to the people that sit in each individual office section the ability to change the volume on the speaker near them without affecting the other speakers. I know this could be done via the app, but I am looking for a hardware solution. We have purchased and tested Ikea’s sonos remote, and while you do connect it to a single speaker, it still controls the volume of the whole group if that speaker is playing as part of a group. If a hardware solution is not possible, we’d also be open to doing it via a custom solution if there is an API. Open to other suggestions as well. Thanks!

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buzz
10 months ago
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William2064Contributor I
asked in Advanced setups

Can I set up a separate Sonos network for Airbnb guests?

HiI rent out part of my house on Airbnb. My internet connection is via a single broadband modem connected to three wifi access points. To provide guests with internet access, one of the access point devices hosts two wifi networks - my one and a separate one for the guests. I give the guests the credentials only for the guest wifi.Now I’m trying to give them access to a single Sonos One, so that they can control that One but not the other devices and I can control the other devices but not that One.I’ve tried everything I can think of without success. Most recently I:Created a new Sonos account Reset all speakers With a new phone, joined the guest wifi network Installed the Soinos app on the new phone and logged in with the new account Added the Sonos One to the new system.However, the One can still be played to from my old phone connected to the main wifi rather than the guest wifi.

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Ken_Griffiths
10 months ago
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BuckeyeTheDogContributor I
asked in Advanced setups

New Google Wifi mesh- Now I am unable to find the system

I havePlaybar Sub Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).I was on Google Fiber hooked to a Netgear Nighthawk router.  It worked well.I have unplugged that and am on Google’s mesh point routers.  I have created a Guest Network, which I believe is 2.4 GHZ.Nightmare.  I have gone through a dozen or so different attempts to get the system working again.Over and over, I will get the message “Unable to find your Sonos system.”  And “Let’s fix it.”  I will go through the on-screen process, which includes going to every device and connecting it to the new network.  Then I see nothing in the Sonos app.  It will say “Unable to find your Sonos system” again.  Or the Account, System, and Services & Voice will just be grayed out. At other times, it says “unplug them all and replug them.”  Tried that several times.  Didn’t work. Other times, I used the Settings function to reconnect the speakers. Other times, according to the Sonos app, I even r

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K
10 months ago
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AnnelutherContributor I
posted in Advanced setups

Poor sound quality with turntable and preamp inputs

I have a Fluance turntable connected to a Fluance preamp to a Play 5. When both input cables are plugged into the preamp, the sound quality is horrible - we can’t hear vocals at all. When we unplug either the red or the white input cables on the preamp, the sound quality improves but we’re missing a lot of base and it’s a little hollow.  We’ve changed the RCA cables and I’m going to try a different preamp. We’ve also changed the line level on the Sonos app and it didn’t help significantly. Any other suggestions??

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A
10 months ago
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mtkingmdContributor I
posted in Advanced setups

Trouble accessing playlists from WD NAS

I recently replaced my home NAS with a Western Digital My Cloud EX2Ultra. I have set up my FLAC library in a shared folder which Sonos is able to access through “Music Library” on the Sonos app. However, Sonos no longer can find files in this folder, when trying to play them through an m3u playlist, exported to this folder. I export these playlists from my home PC, while storing the paths relative to the exported playlist location (which is the NAS). Sonos is able to play the individual files from the playlist, which reside on this NAS location. In the past, Sonos was able to utilize these playlists. Also, I have the “Twonky” server installed on the NAS which shows up on Sonos as a media server. However, Sonos is unable to play any of the files which it sees through this server. I also have a WiiM mini, which is able to easily play the files and the exported m3u playlists from the NAS, using the Twonky media server. Is there something else Sonos requires to enable usage of “Imported Pl

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M
10 months ago
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ellebatxContributor I
asked in Advanced setups

Windows PC Audio Output with Sonos One Bluetooth speaker

I am trying to use my speaker (sonos one) to listen to audio from my computer.   I can connect it just fine in bluetooth - but it wont recognize it as an audio devices.  I have Lenovo PC wih windows 11 - are there known bugs with this type of connection?  (I know the speaker is pretty old)

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jgatie
10 months ago
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mbensonContributor I
asked in Advanced setups

What setup is needed for turntable?

I recently setup an arc and sub for our living room and added a move to expand the sound into the kitchen (next to each other in an semi open concept layout). It works great and we love it.  I want to get my husband a turntable or a way to listen to his vinyls with our current speaker setup if possible. Should I buy the sonos turntable or will the amp or port work with his existing old school turntable, currently set up in the basement with a receiver and terrible old speakers. I’m very confused about it all. Any advice would be greatly appreciated 

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Stanley_4
10 months ago
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BigTopRonContributor I
posted in Advanced setups

Make “Night Sounds” possible to schedule automatically

Hey There Sonos Community!Please Contact Sonos to request a feature that makes Night Sounds possible to turn on and off automatically with a set daily schedule. Should have the option to control each day independently - especially Friday and Saturday nights! 

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Ken_Griffiths
10 months ago
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Lewor87Contributor I
asked in Advanced setups

Adding a CD player to setup

Hello  Bit of a novice here. I currently have a Sonos amp with a pair of passive speakers wired up, a turntable, two Sonos ones and a five. I'm thinking of adding a CD player into the mix. Would I just need an RCA switch to link it up to the amp so I can just switch between the turntable and CD player? I've tried an old CD player but the sound is distorted as hell but I'm thinking that's just because it's been stored in the loft for about 7 years and probably faulty😬.  Thanks in advance

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10 months ago
Senoj
SenojContributor I
posted in Advanced setups

Struggling to point music on a USB drive attached to my AirPort Extreme to my Sonos app

I am struggling placing the correct network path string from my MAC into the music library (in the Sonos wizard) to USB drive attached to my AirPort Extreme. The string I am using is as follows copied from the location in the network.   afp:// AirPort Extreme._afpovertcp._tcp.local/Music/MusicI have successfully added the same disk and library when the USB Drive is connected directly to my Mac .   

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Senoj
10 months ago
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RosieHPContributor I
asked in Advanced setups

One Sl + Roam with different wifi

Hi thereI’m looking at getting a multi room set up in my house.I’ve already had lengthy emails with Sonos and also my own research re: compatibility/wifi etc. I’m with Virgin and have super speedy internet (for work) so internet strength and reach around the house isn’t an issue. My problem is that are internet is dynamic (I think that’s the right term). I’ve looked into getting a mesh system however I’ve read that this could decrease my internet strength plus it feels a little out of my technical ability to set up unless someone can strongly recommend one that they know works with VM and Sonos specifically and Isn’t crazy £££s I’ve decided to go down the route of plugging one Sonos SL into my router and then having another two then on other rooms.  My question is, if I were to also get a Roam to use in the garden/bathroom would this be able to connect to the other speakers as a multi room speaker or because it’s connected to my wifi rather than the route SL it would run separately and

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R
10 months ago
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RonPaul21Contributor I
asked in Advanced setups

PC to projector to Beam not playing through surround speakers

I have a PC with my RTX 3090 hooked to a Benq TK700Sti. I then have the eARC returned from the projector to the Beam, Sub, and two One SL.  In the sound settings in windows, it senses that the max number of channels is 6, and also shows several supported formats, which includes Dolby digital 5.1. Additionally, I am able to go through setup and select correct correct positions and even enable the 5.1 setting. Everything seems like it should work.  The problem is that when I actually try to test the speakers, the left and right channels are the only ones that play sound. If I click on the symbol of any other channel in the testing diagram, no sound plays. Also, if I play Netflix or something, the Sonos app says it is playing in stereo PCM.  The 5.1 setup is identical for my Apple TV 4K and my PS5, and I get proper Dolby Digital 5.1 with those.  Any idea what the problem could be?

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Corry P
10 months ago
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MikexContributor I
asked in Advanced setups

sonos connect to external dac

I'm new to streaming and would like to know how to wire up a sonos connect to an amplifier and an external (separate) dac

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Corry P
10 months ago
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Stanley0609Contributor I
asked in Advanced setups

set up

I have the Playbar and 2 0ne SLs in my living room. I have a Beam and 2 One SLs in my bedroom. I have my living room set up on my app on my phone. But I can not figure our how to get my bedroom on my phone. Speakers in bedroom all work. I go to "groups" in the app and it's not lit up and when I click "groups" it tells me that this is only for systems with multiple rooms. Can anyone help me? Because I am planning on getting a Sub for my living room and then in my basement, I plan on getting the Arc with a Sub to go with my 2 One SLs in my basement and want to be able to control them all from my phone if need me. TIA

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Mr. T
10 months ago
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ClkaukContributor I
posted in Advanced setups

Solution for Getting your Sonos to work with your Starlink Router

I think I found a solution to getting the Starlink to work with Sonos.You will need to purchase an ethernet adapter for your Starlink. It costs $25 at the time of writing this conversation and can be found in the Starlink marketplace on the app. You will need to purchase a new Dual-Band router and connect it via the Starlink ethernet adapter. (this was easy for me and i didn't need to change any settings but Im reading that it can be a little technical and there may need to be some settings that you need to change) Connect to the wifi signal coming out of the new router. (I did this by connecting one of my speakers to the ethernet of the new router and then using a different speaker to connect to the wifi. I’m not sure if connecting the speaker to the router is necessary or not. If you find it’s not please comment below.) If you are like me I was crushed to find out that my Sonos would not connect to the Starlink. I was feeling thousands of dollars wasted in Sonos speakers. After being

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YankeeDude
10 months ago
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JonlwContributor I
asked in Advanced setups

music and tv - one sub

I have a room which is mainly used for music with 2 ‘fives’ and a sub. I have recently added a beam for the occasional use TV.I don’t want to use the five’s as surround, so keeping the music part separate. Am I better linking the sub to the beam and joining the two ‘groups’ when playing music, or leaving the sub with the five’s and just have the beam for tv use only?benefits / drawbacks of either option? thanks! 

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J
10 months ago
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surround5.1macContributor I
asked in Advanced setups

Beam to Mac studio

Hello,Beam (gen 2) + two Play One connected to Mac Studio via HDMI.Problem is that there is a lag in the sound when viewing Youtube, would take few mins to hear the sound, also viewing movies the sound is not in sync.would appreciate any suggestions, thanksCheers

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S
11 months ago
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Brian933Contributor I
asked in Advanced setups

Sonos Compatibile with Google Nest mesh system?

Hi, I have a Sonos ARC and love it. I have a detached garage and the Wifi signal is erratic at best, even though I have a 1400 sq ft one-story bungalow. I purchased a Google Nest mesh system for my old house (3 floors) before I had the ARC and haven’t been able to figure out how to connect the Sonos and Nest networks. I have AT&T internet and a standard AT&T router. I’ve researched this quite a bit and can’t find any definitive information on how to set up the network(s). I’m not highly technical when it comes to networks but generally comfortable with the basics. Also, I don’t use voice assistants at all. My need is strictly music (Pandora and iTunes) and running my Samsung Smart TV sound through the ARC. Thanks in advance for any info and/or advice. 

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J
11 months ago
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Glennigan56Contributor I
asked in Advanced setups

new Sonos amp on S2 app

I have an old  system on the S1 old app and want to replace my amps slowly and so I’m setting up a new amp on the s2 app.  It installs ok but I can’t see the amp in the app and no matter what I do it still doesn’t  appear.   cam both amps co exist in the sane WiFi ?  I thought they could as long as they are on the different apps.  I even installed under a different email to make sure that wasn’t causing the issue 

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G
11 months ago
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adds21Avid Contributor I
posted in Advanced setups

One speaker from stereo pair stops working

Hi, I have a pair of Play:1's in my kitchen, configured as a stereo pair. Several times now (maybe, on average, once every 2 weeks), the right speaker stops working. Once it stops, it never comes back and the only way I can get it to come back is to separate the pair, and recreate it. This (so far) has worked immediately every time, so it appears the speaker itself works fine (in fact, when I separate it, I can always play music directly on it). I have a couple of other pairs of Play:1's in my setup, and only ever get this problem with the same, right, speaker in my kitchen zone. Nether speakers are wired. Any ideas why I keep getting this problem? For Sonos support, my Diagnostic confirmation number is: 603946054. Thanks.

177
R
11 months ago
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DainiusContributor I
asked in Advanced setups

How do I set up a second system in a second home?

I want to set up second Sonos system in our vacation house, uaing same account. Where could I find a step-by-step guide to do this? And, does Sonos app recognizes aystems accordimg to WiFi I am connected to?

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jgatie
11 months ago
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Peter BombergContributor III
posted in Advanced setups

Can Sonos Amp or Sonos Connect be used as a stereo pair?

I don’t want to use the Sonos speakers and I have a couple places I can’t run speaker wire so I am looking to set up a Sonos Amp or a Sonos Connect as a dedicated left and a dedicated right, I know you can do this with some of the speakers but can you with a Sonos Amp or Sonos Connect?

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Airgetlam
11 months ago
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