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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,087 Topics
  • 13,388 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2087 Topics
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GalahadContributor I
posted in Advanced setups
which mesh system

Currently with BT and BT discs with too many problem,s throughout the house including a fragile SONOS network.  Have tried so many fixes.Ditching BT for Starlink and want to know what you think the best mesh system is that will support Sonos plus, other stuff in the house.. (Arlo etc)

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Stanley_4
11 months ago
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mongolikecandyContributor I
posted in Advanced setups
Era 300 surround placement in large(1500sq ft) room

I'm working a garage project and we want the front lounge area to be some place people can hang out in. I have an Arc, G3 Sub and 2 Era 300's for the rear channel in surround. I'll also want to use this system for playing music. The room is approximately 25'x60', 1500 sq ft. Image of layout https://imgur.com/a/vdE21fL do i want to place the era 300's in position A or position B? A is the approximate midway point in the room, and B is about 60' away from the TV. If A is the best place, do i want to mount the era's on the wall and pointing into the room like 1 or put them on stands and have them point at the TV like 2? I tried calling Sonos, but it was quickly clear the person answering the phone was going to be on no help. any input/insight is appreciated! 

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Stanley_4
11 months ago
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Eelco69Contributor I
posted in Advanced setups
big house, 32+ devices, multiple groups?

Hi, we have a household with 4 kids, which is pushing the whole sonos system to the limit, which is now why i will have to change the setup.first, many rooms have a arc-sonos1 twice and subwoofer setup, so that is 4 devices per such room, which is how we easily get to 32+ devices. Add a few amps for outdoor music, some moves and bathroom music..i have a unifi mesh network, the sonos support mentioned it would be more stable to use sonosnet instead of wifi in this case. I tried that years ago, was very unstable, so am a bit cautious. I have ensured the sonos devices are all attached to a designated access point, to avoid the unsupported roaming. First question is any tips or experiences with sonosnet with a lot of devices?secondly, i need to have two households setup to go above 32. I have looked around on this forum, and see different experiences and failures and success with this on the same network. What is the best way to do it, any specific actions to make this work and maintainabl

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Corry P
11 months ago
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Contrarian33Avid Contributor I
asked in Advanced setups
S2 can't find most of my speakers after installing wifi mesh

I’ve read through everything here:https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-networkhttps://en.community.sonos.com/ask-a-question-228987/tips-for-common-sonos-problems-6815645But none of this standard stuff has resolved my problem.Here’s what I THINK is happening:I connected a wifi mesh network to my existing modem/router My phone is now connected to this mesh network But speakers are still trying to connect to modem/router (my guess) I changed the name of the modem/router to distinguish between the 2 wifi signals (modem/router vs. wifi mesh) I need to move everything over the the mesh. But Sonos/S2 can’t find 6 out of my 7 products, even after using all the usual troubleshooting tips in the links above Seems like the products are stuck in limboI’m tempted to do a factory reset and start from zero, but I read an article advising against this.And the last thing I want is to call Sonos support. Didn’t have a good experience a few months ago.Any ideas?

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11 months ago
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BARRY123Contributor I
asked in Advanced setups
Setting up Sonos on Linksys Velop Pro 7 Mesh Network

I just purchased a mesh network, Linksys Velop Pro 7.   The primary node works with Sonos perfectly.  However, when I turn on the second node the Sonos Controller can no longer browse music on Pandora or Amazon.   I’ve talked to support at Sonos and Linksys withoiut any resolution.   Any ideas?  

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11 months ago
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BourneyContributor I
asked in Advanced setups
Sonos and Mesh network

After speaking with Sonos i have been advised to get a mesh network as opposed to the TP link extenders I have.  I am looking at the following Mesh network - should it work on that?TP-LINK DECO M5 (3-PACK) AC1300 DUAL-BAND WHOLE HOME MESH WI-FI

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11 months ago
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Dt_fishContributor I
posted in Advanced setups
Integrating wired house. Ports or Amps?

Just purchased a house that has a complete Russound audio system. I would like to keep the existing zones the previous owner had. I am by no means educated on home audio. Based on the pictures above I am assuming I need an Sonos Amp per “zone”. Anyway I can integrate the Port into this existing set up. Also open to any recommendations. I appreciate the help. 

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buzz
1 year ago
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Aimee79Contributor I
posted in Advanced setups
can i combine Lovesac Stealthtech and Sonos?

Ok, this will be long but I’ll try to include all info needed. I have a Sonos arc, two Sonos 300’s and the sub in my living room. I recently got a Lovesac sactional with their soundbar, speakers and sub. I’d like for both the Lovesac speakers and the Sonos speakers to work together (all speakers working at the same time). I’d prefer to use my Sonos soundbar. I read that I needed the Sonos port which I got but it appears that I have to plug it into the stealthtec sound bar. Regardless, if I take off the arc and use the stealthtec bar, my 300’s and sub don’t work but if I use the Sonos arc, I can’t find a place on the stealthtec sub to plug the port in. Please help! I was told this can be done but now I’m not so sure. Thank you in advance for your help! 

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A
1 year ago
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DSSNYCContributor I
asked in Advanced setups
Cant set up two separate accounts on one router

Trying to set up my account for the first time with a pair of ERA 100’s. I have a single incoming Spectrum service split into two SSID’s, one for a tenant and one for my home.The tenant has a Sonos accounts on his SSID, and I am trying to set up my new account on MY SSID, but it keeps defaulting to the tenants existing account.Is there a way to resolve this without getting a separate router as suggested by Sonos tech support as the only solution.

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D
1 year ago
AjTrek1
AjTrek1
posted in Advanced setups
Network Basics

The purpose of this post is to familiarize community members with the basic components of a home network. It does not cover the use of range extenders, access points nor Mesh Networking. Click the links in “blue” for additional information. Enjoy!!What is a RouterA Router is a networking device that forwards data packets between computer networks. One or more packet-switched networks or subnetworks can be connected using a router. By sending data packets to their intended IP addresses, it manages traffic between different networks and permits several devices to share an Internet connection.  A router may have two (2) antennae as shown above or may have as many as eight (8) either visible or concealed. It’s generally accepted that the more Antennae the better the performance. Of course there are internal processors that contribute to better performance. However, here again the average consumer equates performance with what can be seen outwardly. Of course with better performance comes a

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Sotiris C.
1 year ago
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FZ fanContributor II
asked in Advanced setups
Tips on better integration with wireless mesh network

Hi all, I have a substantial Sonos system (20 devices) all running S2. My new Ubiquiti mesh network is not working well with my Sonos system. I am running a Sonos Boost connected to my base station. Any thoughts or suggestions? 

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1 year ago
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benjaminruaneContributor I
asked in Advanced setups
Fixing multiple SSID connection issues

Hi all, I’m hoping someone can steer me in the right direction. I have two wifi networks in my house with different SSIDs. Let’s call them SSID 1 and SAID 2. Three of my Sonos speakers (a 5, an old Play3 and a Roam) appear on the System tab when connected to SSID 1 and the fourth speaker (an old Play3) appears only when connected to SSID 2. I obviously would like to have them all appear on the same SSID, specifically SSID 2.  Oddly, all four speakers show that they’re connected to SSID 2 in the Settings/System/Products view. I cannot explain that.  Thanks for any advice/solution for this!

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1 year ago
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olympicrefContributor I
asked in Advanced setups
Missing Products and Bad Customer Support

I have many Sonos products (Base, Amp, Sub, 6 speakers and a Move) on my network that were all working in harmony.When I wanted to buy a soundbar, I turned again to Sonos. What a mistake!!!!! I bought a Beam with two ERA 100 speakers and followed the instructions, but could not get the speakers to work. So I called Sonos support department and everything got much worse. After being on the phone for over two hours, the support person could not get the speakers to work. Additionally, he told me that I needed to disconnect the Ethernet cable from one of my Sonos products. That was an insurmountable problem since NONE of my Sonos products are connected to Ethernet. The rep demanded that I send him pictures of the different components showing NO Ethernet connected. He essentially insulted me and insinuated that I simply didn’t know what an Ethernet cable is. I run an IT support company and probably know more about networking than he does. In the end he never was able to connect the speakers

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Corry P
1 year ago