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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,620 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2132 Topics
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Dt_fishContributor I
posted in Advanced setups
Integrating wired house. Ports or Amps?

Just purchased a house that has a complete Russound audio system. I would like to keep the existing zones the previous owner had. I am by no means educated on home audio. Based on the pictures above I am assuming I need an Sonos Amp per “zone”. Anyway I can integrate the Port into this existing set up. Also open to any recommendations. I appreciate the help. 

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Aimee79Contributor I
posted in Advanced setups
can i combine Lovesac Stealthtech and Sonos?

Ok, this will be long but I’ll try to include all info needed. I have a Sonos arc, two Sonos 300’s and the sub in my living room. I recently got a Lovesac sactional with their soundbar, speakers and sub. I’d like for both the Lovesac speakers and the Sonos speakers to work together (all speakers working at the same time). I’d prefer to use my Sonos soundbar. I read that I needed the Sonos port which I got but it appears that I have to plug it into the stealthtec sound bar. Regardless, if I take off the arc and use the stealthtec bar, my 300’s and sub don’t work but if I use the Sonos arc, I can’t find a place on the stealthtec sub to plug the port in. Please help! I was told this can be done but now I’m not so sure. Thank you in advance for your help! 

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DSSNYCContributor I
asked in Advanced setups
Cant set up two separate accounts on one router

Trying to set up my account for the first time with a pair of ERA 100’s. I have a single incoming Spectrum service split into two SSID’s, one for a tenant and one for my home.The tenant has a Sonos accounts on his SSID, and I am trying to set up my new account on MY SSID, but it keeps defaulting to the tenants existing account.Is there a way to resolve this without getting a separate router as suggested by Sonos tech support as the only solution.

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AjTrek1
AjTrek1
posted in Advanced setups
Network Basics

The purpose of this post is to familiarize community members with the basic components of a home network. It does not cover the use of range extenders, access points nor Mesh Networking. Click the links in “blue” for additional information. Enjoy!!What is a RouterA Router is a networking device that forwards data packets between computer networks. One or more packet-switched networks or subnetworks can be connected using a router. By sending data packets to their intended IP addresses, it manages traffic between different networks and permits several devices to share an Internet connection.  A router may have two (2) antennae as shown above or may have as many as eight (8) either visible or concealed. It’s generally accepted that the more Antennae the better the performance. Of course there are internal processors that contribute to better performance. However, here again the average consumer equates performance with what can be seen outwardly. Of course with better performance comes a

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FZ fanAvid Contributor I
asked in Advanced setups
Tips on better integration with wireless mesh network

Hi all, I have a substantial Sonos system (20 devices) all running S2. My new Ubiquiti mesh network is not working well with my Sonos system. I am running a Sonos Boost connected to my base station. Any thoughts or suggestions? 

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benjaminruaneContributor I
asked in Advanced setups
Fixing multiple SSID connection issues

Hi all, I’m hoping someone can steer me in the right direction. I have two wifi networks in my house with different SSIDs. Let’s call them SSID 1 and SAID 2. Three of my Sonos speakers (a 5, an old Play3 and a Roam) appear on the System tab when connected to SSID 1 and the fourth speaker (an old Play3) appears only when connected to SSID 2. I obviously would like to have them all appear on the same SSID, specifically SSID 2.  Oddly, all four speakers show that they’re connected to SSID 2 in the Settings/System/Products view. I cannot explain that.  Thanks for any advice/solution for this!

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olympicrefContributor I
asked in Advanced setups
Missing Products and Bad Customer Support

I have many Sonos products (Base, Amp, Sub, 6 speakers and a Move) on my network that were all working in harmony.When I wanted to buy a soundbar, I turned again to Sonos. What a mistake!!!!! I bought a Beam with two ERA 100 speakers and followed the instructions, but could not get the speakers to work. So I called Sonos support department and everything got much worse. After being on the phone for over two hours, the support person could not get the speakers to work. Additionally, he told me that I needed to disconnect the Ethernet cable from one of my Sonos products. That was an insurmountable problem since NONE of my Sonos products are connected to Ethernet. The rep demanded that I send him pictures of the different components showing NO Ethernet connected. He essentially insulted me and insinuated that I simply didn’t know what an Ethernet cable is. I run an IT support company and probably know more about networking than he does. In the end he never was able to connect the speakers

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jara28Contributor II
asked in Advanced setups
Xgimi + Sonos Beam 2 + PS5

Hello everyone,I have a Xgimi Elfin projector with the Android operating system, which only has one HDMI input. When I connect my Sonos Beam 2, I can hear perfectly and even in Dolby Atmos. Now the problem is that I have a PS5, and if I want to connect it to the projector, I wouldn't be able to connect the Sonos Beam 2 at the same time. Is there any option to connect both the PS5 and the Sonos Beam 2?Thank youBest regards

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LukedonContributor I
asked in Advanced setups
Sonos sub and One's keep dropping

Hi,I've got a playbar, sub & 2 One’s setup for my surround sound. Been working for years, now all of a sudden, the system loses the sub & 2 One’s. I can reboot the devices and it’ll work for half hour, same if I reboot the router. I’ve removed them from the system and added back in, but still getting the same issue.I've done a diagnostics report - 1143481191Any suggestions?

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Kumar
asked in Advanced setups
Sonosnet Comms question

Just one of my five zones needs Sonos wireless comms, the rest are all ethernet wired back to the router, This one zone is an Echo Show wired to the line in of a Connect. The Connect line in is set up to autoplay to a Play 1 pair + Sub. All zones are set up to use Sonos net.When all zones but the referred one are powered off, the play 1 pair+ Sub will still play music that the Echo sends to the Connect. This must be via an independent WiFi comms set up from the Connect to Play 1 pair + Sub. The question I have is if running an easily run ethernet wire from the Connect to one or both play 1 units will enhance music play stability or hinder it.To eliminate some occasional stutter I have set the delay to the max of 2000 ms, but I cannot be sure if that is in the wireless stream to the Show, or downstream of it in the Sonos components.

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Fragments Of
Fragments OfAvid Contributor I
asked in Advanced setups
Plex with Era 100 & Sub Mini

Hello Everyone,I have two Era 100 paired in stereo, I want to buy the Sub Mini.My musical source is Plex with Plexamp not with Sonos app, I play the music with Plexamp and the AirPlay mode, I wanted to know if the Sub Mini will be active with the two Era 100 when I’ll play the music in AirPlay mode with Plexamp ?Thank you for your help and your feedback.Kind regards.

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JeromeTContributor I
asked in Advanced setups
Stabilize a Sonos system with TPLink ArcherAX55 Mesh wifi

Hello,I have been using a mesh wifi based on the TP Link Archer AX55 router + 3 satellites to cover the entire house.It turns out that deconnections happen A LOT… especially when moving around in the house while listening to Spotify music.If anybody can advise some way to stabilize this situation, I would appreciate !Thanks.

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bsbartonContributor I
asked in Advanced setups
Samsung TV eARC to AMP via HDMI cat6 extender or adapter

New to SONOS. New construction home, with cat6 & speaker cables pre-run to a media closet.  I have 8 ceiling speakers hooked up to 2 AMPs (4 speakers per).  I need 2 Samsung TV’s sound to get 2 the AMPs, one TV to each AMP.  I have cat6 running from TV locations to the media closet where the AMPs are located, appx run is 50ft for one and 75ft for another.  Both Samsung TVs with eARC.  I need help with what extender/adapter to use for the HDMI/cat6 connection to the AMPs to get the TV sound to the AMPs to have the TV sound (mainly football games) play in ceiling speakers.I tried this item, but could not get any signal:https://www.amazon.com/gp/product/B07WFLHTKK/ref=ppx_yo_dt_b_asin_image_o03_s00?ie=UTF8&psc=1 Any help or direction is appreciated.

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PuzzlerContributor I
asked in Advanced setups
Problem with adding Era 100 speakers to existing system (sound echo and unable to control with TV remote)

TV remote and group control issue. Limited high frequency sound reproduction. My Sonos system consists of a Beam (Gen 2), two One SL speakers, and a sub mini.  All are connected for sound to a Samsung LED TV (QN65 Q60 series) via HDMI e-Arc).  My internet connection is wireless.  Using the Sonos 2 App on an iPhone 12.I just purchased a pair of Era 100s, hoping to add as additional surrounds, so I would have 4 surround speakers in total.  However, the Sonos 2 App apparently will connect the Era 100 speakers only in separate rooms. So, after going through the automatic set up routine, I now have Family Room 1 control for the Beam, One SL (LS), One SL (RS) and the sub mini. The set up routine creates Family Room 2 for one of the Era 100 speakers and Family Room 3 for the other. I cannot find a way to add the Era 100s to Family Room 1.  I have been connected all the components to the Sonos 2 App using the group option by including Family Rooms 1, 2 and 3 in a group.  But this causes two is

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Estein53Contributor I
asked in Advanced setups
connection

I have roam speaker and iphone 12. Iam trying  to havespeakers play together.  Helpp

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stuartforrestContributor I
asked in Advanced setups
Sonos for two different houses

Please can someone explain what I doing wrong.  I bought a sonos amp and set it up in my UK setup then took it to our house abroad.  It asked to update to the new wifi network which it did but then it insisted on updating all the UK ones to the spain wifi.  I have read various guides and forum posts but none seem to do anything.  Surely this shold be as easy as clicking a button saying “add new home” or something.Anyway now back in the UK I had to setup the UK ones with the UK wifi and now it wants to move the amp on to that wifi.How the heck do I setup a second home????

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Tconrad412Contributor I
asked in Advanced setups
using same speakers for stereo music and home theater

I just moved so I’m reconfiguring my system. I have a Playbar I used for TV and a Play5 and a sub for music. What I would like to do is buy a second Play5. I would have the Play5s on each side of the TV grouped with the Playbar and sub for theater, and have a second group, minus the Playbar for music. Can I do that? Everything I’ve read is either very confusing or a no! Thanks for your help.

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stewstuckContributor I
asked in Advanced setups
connecting to a second router

I have a Sonos beam iworking n one address and now want to add a Sonos1 in a different address which means using a different router but cannot connect

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swompdonkey98Contributor I
asked in Advanced setups
Playing Line-in from Era 100 being used as surrounds

Is it possible/will it be possible to easily switch between using the Era speakers line in while they're set up as surrounds? Seems like a major oversight to not allow this and to require the speakers to be totally disconnected and readded as a stereo pair ever time you want to use the line in input, especially since the setup process never goes as smoothly as advertised. Could this be a future software update? I'm honestly pretty frustrated with this lack of functionality considering how these speakers are advertised and their price.

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Glenn NickolsContributor I
asked in Advanced setups
3.5mm line in v Airplay 2 with external ADC

Hi,I have a turntable and preamp that I have connected to a pair of play five gen 2’s via line in.I am thinking of getting a Wiim Pro Plus streamer and connecting the turntable preamp to that, and then using the Wiim to Airplay to the Sonos Play Fives. Benefits :I can Bluetooth from the wiim to headphones I can move the turntable anywhere as I don't need the line in I push the turntable ADC to the Wiim, which is (isn't/maybe/maybe not) “better” than the sonos play five gen 2 Airplay 2 at 16 44 is equal (or not?) to the line in ADC/DAC on the five  Can anyone point to a reason why this mayImprove SQ Worsen SQ SQ will be the same - its the Vinyl that's the weak link ;) spac3manG  Wiim ADC info Enhanced ADC for Line Input: Utilizing the TI Burr-Brown Audio PCM1861 ADC, the WiiM Pro Plus achieves a remarkable up to 192kHz/32-bit digital output. Analog sources, from record players to MP3 players, are impeccably converted into digital format, resulting in an unparalleled clarity and a signal

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AntiqueCoMallContributor I
asked in Advanced setups
wireless to wired

I have 10 play: one and 2 play: five speakers that are all wireless in my retail store. I have wifi throughout with also a boost. But the music will cut in and out at random times bc either the network looses connection or the song is not formatted for sonos play (keep in mind I am using sonos radio!). Being frustrated with this, I am trying to wire the speakers and got some done but went into the setting to disable the wireless in a play: one and the speaker became “lost” in my network. Only way to get it back was factory reset the speaker and start over, but the system wouldn’t connect via wired. Need help please!

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AndyHK436709Contributor I
posted in Advanced setups
Music playback quality & bass poor after 5.1 setup

Hi,First time posting here so appreciate any help with this problem.I recently purchased the Beam 2 to connect to my LG OLED A1 tv (EArc) . Current setup:LG OLED A1 TV - EArc connected to Beam 22 x One SL added as surrounds, SUB Gen 3 also connected.iPad SOnos app - Spotify musicTrue play completed and when playing via TV (Netflix onboard TV app ) or Mac Mini HDMI to LG HDMI, sound is incredible , can see that ATMOS is going through via the SONOS system playing screen.I also have a stereo pair also setup in lounge area for music.Previously before the BEAM 2 addition, I was playing Spotify via the SONOS app to 4x ONE SL’s and SUB and the sound was amazing , clear punchy bass.  Now that the the beam 2 and surrounds are added and I play music from SONOS selecting the Living room bonded 5.1 setup the bass is lacking and very lacklustre .  I can manually turn up the SUB audio , but its different , not clear and very muddy.  When I unbond the sub and join it to the stereo pair, bass is clear

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James372Contributor I
asked in Advanced setups
Wireless range

Sonos BOOST Wireless Range Extender is no longer available through SONOS but can still be purchased through a third party (Argos, for example). Does anyone know why?

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BallinoneContributor I
asked in Advanced setups
Connecting more than 1 soundbar.

Can I connect sound bars in each TV room?  I'm spoiled and refuse to listen to a movie any where out of tv speakers.

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SondreMSContributor I
asked in Advanced setups
Is it possible to play dolby atmos through the sonos port?

I have a dolby atmos speaker system (5.1.2), with onkyo tx nr7100 receiver running it. I am thinking of getting a sonos port, connect it to my receiver using the digital output on the sonos port into the digital input on my receiver, and enable work with sonos passthrough mode. My question is this: Will my system be able to play the dolby atmos spatial music from apple music, if i stream it from the sonos app?

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