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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,060 Topics
  • 13,224 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2060 Topics
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CARLO ITLAYContributor III
asked in Advanced setups
Era 100 missing

The System :SONOS ONE SL on wifiSONOS PORT on wifiSONOS BOOSTSONOS ERA 100 wired   “ non connected” Any suggestion ?

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106rallye
1 year ago
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Wayne RContributor I
asked in Advanced setups
Brennan B3 or equivilant system to play CD or stored CD (ripped) to SONOS HD quality

I would like to play CD’s or ripped CD’s to my SONOS system. Everyone answers JUST STREAM the music (GIVE UP playing ancient CD’s!) As SONOS has moved into the Ultra HD music environment, I would like to play a CD. The Port, Connect Five AMP all have multiple functions aside from connecting a CD player. I can use the DVD player through the TV, but that’s annoying. I just discovered the BRENNAN B3 and it does pretty much what I would like to do. Play CD, rip CDs and stream. Has anyone used and like the B3? Are there other high audio quality units like this. I have copied most of my CDs to WIndows PC in .WAV format. I would like to play this music and take advantage of the new quality levels of SONOS ARC, ERA300’s and SUB I purchased. 

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1 year ago
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JamangleContributor I
posted in Advanced setups
Ubiquiti Unifi Dream Router & 3 AP's - app loses rooms but playback not affected

I have a newly installed Unifi setup. My Sonos works perfectly in all rooms, but the app seems to lose rooms occasionally. Playback isn’t affected and everything works perfectly from a hardware perspective, it’s just i cannot control them from the app from time to time.It’s very intermittent and seems to have something to do with my phone roaming between access points. Sometimes if i move to another access point, then the sonos app finds everything again.Is there a setting i am missing? Everything else on my network works perfectly. I have been chatting to support but they can’t help. it’s the usual story of reset this etc… never works. Case numbe4r is 0545883. Diagnostics are on this case number  I have the following Unifi Setup:1 x Unifi Dream Router (UDR)3 x U6+ Wired Access Points (AP’s)2 of the AP’s are wired directly to the UDR. 1 of the AP’s is wired to a network switch that is then patched to the UDR.Sonos:Bedroom: 1 x Play 1Hall: 1 x Play 1Kitchen: 2 x Play 1 (stereo pair)Tank

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1 year ago
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smithg38Contributor II
posted in Advanced setups
What is the 'best' way to connect Sonos to router for normal use?

I have been a happy user of Sonos for many years and think the system is unrivalled is many ways.Recently however I have had drop outs with at least one of my Play:3’s in the kitchen.In total my systems consists of;Livingroom 2 x Play:5 with 1 x Sub (left connected via Ethernet) (right connect via Ethernet with WiFi Disabled) (Sub connected via WiFi)Playroom 1 x Play:1 (connected via Ethernet WiFi Enabled)Kitchen 2 x Play:3 (WiFi)Master Bedroom 2 x Play:1 (left connected via Ethernet WiFi enabled) (right connected via Ethernet WiFi Disabled)Study 2 x Play:1 (left Wifi) right (WiFi)Childs Bedroom A 1 x Play:1 (WiFi)Childs Bedroom B 1 x Play:1 (WiFi)And 1 x Roam (mainly used for the garden) (WiFi)My internet connection is a stable FTTP with avg. 860Mbps Down and 750Mbps Up, I do have a Netgear mesh system 1 x router and 2 x satellites.Do I have too many units connected to the router (I am using a switch in some cases) and should I have disabled WiFi on the units described above or should

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ratty
1 year ago
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MrNilssonContributor I
posted in Advanced setups
Google nest wifi and Sonos

Hi all,Since a couple a weeks ago i have constant problems with sonos speakers gets status not connected randomly.  I have Google Nest Wifi mesh with one router and one AP this setup have worked perfectly before so not really sure whats causes this.My Sonos setup:2 playbars with play 1 as sorround and  sub 2 play one 1 play 32 standalone play 12 roam I have tried to connected the playbars with ethernet just to see if Sonosnet would solve the problem but that didnt help 😪still the same problem.so I just want to check if any one else have this problems,  and if its a Google Nest Wifi problem or a sonos problem ?    

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Stanley_4
1 year ago
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Ontario1Avid Contributor III
posted in Advanced setups
Sonos - Arc and Amp - Easy Way to Optionally Choose to Play through Both or Just Arc

Looking to help my brother with a Sonos set up. He has a Sony TV in his living room and two ceiling speakers in his adjacent kitchen (wired to basement). He would like to be able to say, for example, to his Alexa device (Echo or Refrigerator) to play the sound from the TV into the Kitchen.  How can this best be done?I was thinking he may need to get a Sonos Arc for the TV room and a Sonos Amp to power the ceiling speakers. The Arc could always be used for when watching TV and he could optionally enable the Sonos Amp / ceiling speakers in the kitchen when he wants to. Is there an easy way for him to be able to enable/disable playing the TV through the kitchen speakers? (It is not really practical to run new / additional cables.) And it would be ideal to be able to say Alexa play the TV through the Kitchen speakers or something like that.Thanks in advance for your support and ideas. 

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Ken_Griffiths
1 year ago
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Dan NJContributor I
posted in Advanced setups
Large room with multiple built in speakers

I have a large living area (irregularly shaped) with 10 built-in speakers spread throughout the space, not obviously arranged in any right or left pattern.What is the best way to power these speakers and integrate with Sonos? Do I need to buy 5 Amps? Buy 1 and add an amplifier (but then can I control the volume of the amplifier with the app)? Do I just somewhat-randomly connect the 10 speakers to left and right?

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buzz
1 year ago
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DeaconblueContributor I
asked in Advanced setups
surround set up does not play iTunes music out of rear speakers

how do i configure my acr + sub (gen 3) + 2 era 300 so when i connect my macbook pro laptop to my LG C1 tv using an hdmi cable to play my itunes music through all the speakes?  Currently the music is only coming out of the arc speaker. when playing music. I currently have the living room set up as a home theatre system.  Is there a way to use the speakers as another room so I can select the room configuration I want to use when listening to different sources? Like having a theatre room set up and then having a music room set up using the same speakers?thanks,mitch

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106rallye
1 year ago
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interactisContributor I
posted in Advanced setups
Dolby Atmos via getMediaURI

Hi, does anyone know if it is possible to deliver Dolby Atmos via getMediaURI? https://devdocs.sonos.com/docs/getmediauriI couldn’t find any information in the documentation. I appreciate any help. Thanks a lot, Dominik

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1 year ago
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apeterssonContributor I
posted in Advanced setups
Getting unexplained errors 501 from loadStreamUrl

I was following the guide on building a control integration, up until https://devdocs.sonos.com/reference/playbacksession-loadcloudqueue-sessionid i have a audio playback focused webapp that wants to stream its content to sonos. i can successfully authenticate, discover and create a session. when i try to attach a playlist to the session using loadStreamUrl by specifying a queueBaseUrl to the groupId parameter i get a 501 error.i implemented a set of endpoints on https://example.com/sonos/cloudQueue but i never see any requests hitting it.interestingly, LoadAudioClip is working, but this is far from ideal.sorry if this is not the ideal forum, i was not able to locate a “developers forum” otherwise.

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controlav
1 year ago
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UsafkenContributor I
posted in Advanced setups
Connecting Sonos with Wifi router that uses SIM Card

We have to get our Internet from a cell tower via a T-Mobile Home Internet.  We just replaced our router and the router uses a SIM card.  Now we can’t connect our Amps via wifi like we use to.  Called tech support and they said you havre to buy a bridge.  Anyone have this problem and or solutions? 

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controlav
1 year ago
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JusaskContributor I
posted in Advanced setups
2 speakers as a center channel

Hello? I have a unique TV setup that does not allow for center mounting of a single center channel speaker.I want to put in. A surround sound Sonos system and am curious if I can “link” two speakers together as a center channel or if I will have delay or other issues? Thank you. 

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1 year ago
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clacr001Contributor I
posted in Advanced setups
connect:amp as streamer only?

I currently own a Connect:amp that is working with a phono preamp, pwrd subwoofer, and a pair of passive speakers. Above is Integrated into Home Sonos net work. Interested in using amp as streamer bypassing amplifier to utilize a integrated amp: which I would like to power stereo, speakers, and sub. Is this possible or do I need to trade for streamer.

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K
1 year ago
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J.riefkohlContributor I
asked in Advanced setups
Sonos Surround Setup

Hi,I’m currently in the process of remodeling my apartment and would like to add a surround system.I’ve been looking to add the following as my setup.(1) Sonos Arc(1) Sub Gen 3(2) Sonos Amp(2) Pairs of Sonos In Wall(3) Pairs of Sonos In Ceiling Would this be possible?   The Arc, Sub Gen 3, Sonos Amp, both pairs of Sonos In Wall and 1 pair of Sonos In Ceiling would manage Home Theater and the other two pairs of Sonos In Ceiling would be for ambient sound in other areas. The Sonos In wall would be LF, RF, LR, RRSonos In Ceiling would be SL, SR

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buzz
1 year ago
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SlicksterContributor I
asked in Advanced setups
Sharing speakers for a day to another wifi system

Hi, am looking to take some of my sonos speakers to another house for the day. Is it possible to disconnect these speakers from my setup, connect them to another wi-fi (they don’t have any Sonos products so will be just my own being used in the alternative location) and then re-connect them to my normal setup when I return home?  If so, is it as simple as taking the speakers and connecting them to the alternative wi-fi and then the same when I get home?

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1 year ago
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Carl292Contributor I
asked in Advanced setups
Swapped out Spectrum router… Now issues

Hi all, Trying to reconnect both of my Sonos amps and port back online and having connection issues. Before Spectrum came out and replaced the router and modem it work fine.  So the amps are recognized but when I put my new WiFi pw in it says there was a problem and the msg is this. When I called Spectrum they said they flipped it to 2.4 for 1 hr to give me time to connect and it’ll go back then to normal. Still would not connect. Anyone deal with this before?Adjusting your router settingsSonos products connect to a 2.4GHz network. Newer products can connect to 5GHz networks. Make sure your router supports these networks and is configured appropriately.Most Sonos products require a 802.11b/g network. If your router is set to “N only” or “AC only,” change it to B/G/N, sometimes referred to as mixed.WiFi security typesSonos supports: WEP Open (no password) WPA WPA2 Sonos does not support:  WPA2 Enterprise; where a username and password are required. Networks with a captive portal

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Ken_Griffiths
1 year ago
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Jham111Contributor I
asked in Advanced setups
Why doesn't selecting the Alarms ‘include grouped rooms’ work

I found a post on this topic from 2 years ago, but it didn’t answer the question.I have been setting my alarm to Grouped Rooms for years and now suddenly it won’t work. I have done a bunch of troubleshooting, including unplugging all my speakers, resetting the controller, reinstalling the app, and removing and replacing the Alarm several times. None of these have worked.Has Sonos made another change which causes the grouped rooms option for the Alarms to not work. It’s bad enough when an update has been made and the Chime goes off instead of Music, but now the Grouped Rooms option seems to have new challenges.I appreciate your comments and maybe this can get resolved.

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1 year ago
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JoCaContributor I
posted in Advanced setups
Sonos Amp to outside speakers, Source is HDTV antenna signal, 4 tv locations, have CAT 6 and RG6 cables

I have a Sonos Amp installed in the av closet. I have Sonance outdoor speakers wired to the Sonos Amp and plays music via spotify, sounds great.  I will be adding a tv outdoors, and would like the sound from the tv source played through the Sonos Amp and Sonance outdoor speakers. I have prewired two CAT 6 cables and 2 RG6 coaxial cables to the tv outside (actually have this same prewire run to all three tv’s in the house too - none are connected yet, and each will have separate Sonos audio systems ie arc, beams subs, One etc...). My TV source at this time is from an HDTV antenna, but eventually will want to connect cable. I would like to know how to watch TV from antenna signal and listen to the programs through the Sonance speakers via Amp. The RG6, CAT6, run to the AV closet with the cables prewired in place at each TV location. Happy to answer any questions. My outdoor TV has an eARC HDMI and a Network connection. Samsung 50”. Thanks, 

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buzz
1 year ago
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Glam16Contributor I
asked in Advanced setups
reliable third-party app integration

Can anyone recommend a reliable third-party app or integration that allows me to create custom playlists and control my Sonos speakers more effectively?

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controlav
1 year ago
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PeterL 54Contributor I
posted in Advanced setups
sonos connect

I want to plug the output from a sonos connect to a quad 33 ( yes very old) pre amp.  I can’t find out what the output is of the connect and if in need to add in an attenuator. many ideas please ? What is the output from the connect  Thank you   

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K
1 year ago
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FduContributor I
asked in Advanced setups
Wi-Fi with Bell Canada Giga modem

I recently change my Bell Fibe modem for the Giga model. I have opened only a 2,4GHz channel but still loose almost every day the wifi connection in the Sonos app.

7081
Airgetlam
1 year ago
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Joey022Contributor I
posted in Advanced setups
Grouping two SONOS AMPS (Gen 3), 1 for a Non-Sonos Speaker Pair, 1 for a passive Non-Sonos Sub

I have two (2) SONOS AMPS (Gen 3) for my outdoor patio sound system.  AMP 1 powers a pair of outdoor NON SONOS speakers.  I want to add the second AMP 2 as a mono amp to power the subwoofer with all 250 Watts.  If I group both AMPS for the same location, can the frequencies be divided to each AMP with the Sonos Application?  I want to send the highs 151-20,000hz to AMP 1 and the lows below 150hz to AMP 2 ? The Sub Out on the AMPs do not provide power and since I have two SONOS AMPS I would rather not buy another Mono Amp just for the sub.  Also, I cannot find a true outdoor active powered Sub that would let me use the Sub Out from the AMPs.  When I say true outdoor, I mean that I can leave inside the landscape in the weather (IP 66 rated or IP 67 rated).

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J
1 year ago
TiminBrooklyn
TiminBrooklynContributor I
posted in Advanced setups
turntable setup, uncompressed issues

I have a pro-ject debut turntable using a pro-Jett tube box preamp hard wired into a play 5 and wireless to a2nd play 5 for stereo sound. WiFi and router are on the floor directly above with a Sonos boost on it. Playing Spotify and Apple Music is fine but with the turntable in the uncompressed setting I can hear the speakers struggling to stay locked in the highest quality. I’m thinking o might need to go to a receiver with passive speakers and a port for streaming but maybe someone here knows how to get  it to not fluctuate. The signal is strong. One last question, would using a Sonos amp and hardwiring the play 5’s in stereo help? not sure if that’s even possible. Thanks - Tim

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TiminBrooklyn
1 year ago
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SindelisContributor I
posted in Advanced setups
Sonos Arc

Hi all,I have my Sonos ARC connected to my TVs (Sony a95L) eARC port and my receiver connected to the TVs other 2.1 port. I am using the receivers eARC port to connect to the TV. I was under the impression audio from the receiver would pass to the ARC, but that does not happen. The receiver is a Denon x2800h.any suggestions?thanks

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1 year ago
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ArnhoContributor I
posted in Advanced setups
Add files upnp livebox router to the library

Hi, everybodyI have a Livebox router (upnp) and the possibility to plug on it a usb key. Using VLC, It is possible to access through upnp services to the files of the usb key. But I don’t know to add these files on the Sonos library. Could you please give me some clews to add these files.All the bestArnaud

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ratty
1 year ago
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