Hi,
I've got a playbar, sub & 2 One’s setup for my surround sound. Been working for years, now all of a sudden, the system loses the sub & 2 One’s. I can reboot the devices and it’ll work for half hour, same if I reboot the router. I’ve removed them from the system and added back in, but still getting the same issue.
I've done a diagnostics report - 1143481191
Any suggestions?
As a guess, it’s likely some form of wifi interference , but if you want someone from Sonos to look at that diagnostic, and give you a better answer, you should call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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