Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4443 Topics

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jeroenvdbAvid Contributor I
posted in Smart home integrations

Play feedback sound with minimal delay

I have a few home automations that start to play music on my Sonos devices.The problem is that between the start of the automation and Sonos starting to play to content (for sure when radio) there are a few seconds of delay.Start automation → communication to Sonos to start playing Radio A → few seconds → Sonos starts playingI would like, when the automation is triggered, give immediate feedback that the automation is triggered by for example sending a ping or a chime sound from the Sonos player. So the user knows that automation has successfully started. Start automation → communication to play (local) ping sound -> Sonos plays ping sound -> communication to Sonos to start playing Radio A → few seconds → Sonos starts playingIs this somehow possible via the API? Are there a few local Sonos sounds that can be used for this? 

4
melvimbe
1 year ago
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Tim216395Contributor I
asked in Amazon Alexa and Sonos

beam and alexa

When I ask alexa on my beam or roam to play songs it will only ever play one and then stops.

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T
1 year ago
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snelldAvid Contributor I
posted in Amazon Alexa and Sonos

Sonos Beam gen 2 not showing as an announcement device in Alexa App

I have added a Beam gen 2 to my home. I was setting up the ring doorbell announcement to all speakers in the Alexa app and go into the Ring Doorbell settings but it is not showing the Beam in the announcement device list. All my other speakers - echo shows and various other Sonos devices are listed. I have checked everything I can think of, including that the Beam in set enabled for communication and announcements in the Alexa app. Disabling / reenabling the Sonos Alexa skill / Removing all Sonos devices and readding.

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S
1 year ago
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Jake046Contributor I
asked in Amazon Alexa and Sonos

alexa assistant answers, but wont play Amazon music

Alexa answers my request, for example “Alexa play Imelda May”  she then says the normal “shuffling sons by Imelda May”   - But then nothing.  My other echo devices work fine. Sonos One Gen 2 

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Corry P
1 year ago
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Opius11Contributor I
posted in Google Assistant and Sonos

Deliberate fraudulent marketing by Sonos.

It is UNACCEPTABLE that you are marketing Sonos Roam speakers with GOOGLE VOICE ASSISTANT and ALEXA when you do not support it in Poland. The Roam should not be sold in this market as you are misleading customers with your translated user guide, indicating it can work. Only to figure out, by digging deeper on the website that it does not.Can I ask you Sonos, why you are selling the Roam in Poland, when you are fully aware that the only product that should be on sale is the Roam SL?As for the laziness of not adding voice support with English is beyond me. Next of, except for the fraudulent behavior against your own customers, this practice is exceptionally fraudulent against your competitors. They are not advertising their products with features they do not deliver.As a company you have lost all integrity as it is quite clear you do this deliberately. Fortunately I am in a position to advice quite many people on consumer products, needless to say, your brand will forever stay in the bla

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S
1 year ago
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N_A_Contributor I
posted in Sonos Voice Control

Alexa voice search using Spotify on Sonos not scrobbling with Last.FM

Hi thereFirst time using the community forum :)Been using Alexa to voice search music tracks to play on Sonos since time began. My default streaming service is Spotify (but I have others). I noticed today that all my tracks from this morning (listening on the Sonos Roam in the kitchen) were not appearing on my Last.FM profile (basically not ‘scrobbled’). I have conducted some very basic tests and made following observations:Selecting a Spotify track via the Sonos desktop app (e.g. using the mouse and double clicking) results in the track playing on Sonos AND being scrobbled to Last.FM. Ask Alexa to play the ‘same’ Spotify track on Sonos (via voice search on an Echo Dot) to the same Sonos speaker results in the track playing BUT not being scrobbled to Last.FM. Issue doesn’t seem to occur with Amazon Music voice search (i have not tested other music streaming services). Tracks that auto play AFTER the voice search track also fail to scrobble to Last.FM. I also tried on Sonos One built in

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Corry P
1 year ago
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dishahdadpuriContributor I
asked in Amazon Alexa and Sonos

Sonos One - Cannot Add Amazon Alexa Voice Service Error "There was a problem adding Alexa"

Was working fine till yesterday. Have followed all instructions and tips on this community plus others. Still cannot make it work. On Alexa app shows device as offline when it is not. Help?  :-(

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UKMedia
1 year ago
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lsmith77Contributor I
asked in Amazon Alexa and Sonos

Apple Music limitations

I noticed that for many albums (especially anything somewhat popular, ie. non children's music), when I use Apple Music (with Alexa/Sonos Voice), I end up with no way to manage the playlist, I cannot repeat or decide which song to play next. I just have an “end session” button if I go to the Sonos playlist.When using Youtube Music I don’t have this issue, so I guess this is an intentional limitation of Apple Music?Backstory: I have Youtube Premium because I don’t want adds on Youtube. But it seems like Sonos isn’t prioritizing Google given its law suit. A while ago Google Assistant “announce” stopped working. I also wanted to be able to use Sonos Voice, so I switched to Sonos Voice + Alexa. But neither supports Youtube Music. As a result I started a trial of Apple Music but so far I am quite disappointed. Apple Music + Alexa also seems less good when it comes to dealing with music requests from my child (in German). I guess I might give Amazon Music a try. 

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L
1 year ago
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Jackie WContributor I
asked in Sonos Voice Control

Voice assistant

When I first set up my system I set it up with Alexa. Can I also add Sonos voice control? Therefore having both Alexa and Sonos. Is it even necessary? Are there any benefits of having both? Thx 😊 

2
J
1 year ago
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JerryZmanContributor I
asked in Amazon Alexa and Sonos

Sonos Shopping list not working with android alexa

I can create a shopping list using the sonos alexa. However, it does not appear on my samsung android phone alexa. Alexa on phone connects with sonos just fine. Shopping list on phone Alexa is a separate list. Is there a way to be able to verbally create a shopping list on the sonos and have it appear on my phone when I take it shopping?

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M
1 year ago
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CrownContributor I
asked in Amazon Alexa and Sonos

sonos one using Alexa

My Sonos One has recently started saying “sorry this device is offline”.  I have disabled and re enabled via upgraded Sonos app. Updated software on Sonos one. Deregisterd and re registered via Alexa App. Both apps report device is online via wifi. 

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M
1 year ago
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Fremex78Contributor I
asked in Amazon Alexa and Sonos

Cannot control my Sonos Speakers through Alexa anymore

Hello all,I have a Sonos system with multiple speakers that was originally set in the UK.I have now moved to Spain and tried to control again my speakers through Alexa but it’s been impossible to do so: Alexa sees I have Sonos speakers, suggest to me that I should enable them but then I get the message “You are not elegible to enable this skill due to geographical restrictions.”Would someone be able to help?

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UKMedia
1 year ago
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LESMContributor I
asked in Google Assistant and Sonos

Sonos Move can’t connect to Google Assistant, device not found

I have tried resetting multiple times, reinstalling all my apps and also a factory reset on my Sonos move.  I verified it is connected to the same network as my phone and while I know there is a connection between my phone and the sonos device it still will not install google voice it goes through the steps and when it looks for the device it says not found.

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L
1 year ago
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MwilliamsContributor I
asked in Amazon Alexa and Sonos

Explicit music randomly playing

Anyone having issues with explicit music randomly playing? This has happened to us 5 times now a few of which with kids and family over. When I say explicit I don't mean just any music with some explicit language. I mean meth, cocaine, murder, f*#king h03s, mentioned in the first 15 seconds of the song… Unacceptable for this to happen multiple times with no explanation from Sonos.

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M
1 year ago
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Clark_1701Trending Lyricist I
asked in Amazon Alexa and Sonos

Sonos Beam Gen 2 lowers its volume when separate Alexa Echo is invoked.

I have a Sonos Beam Gen 2 connected to my Samsung TV via e-ARC. Neither the TV nor the Sonos Beam have Alexa enabled. None the less, when I say “Alexa” (talking to my Amazon Echo) the Beam lowers its volume. This does not happen when I use the TV without the Beam connected (the volume remains constant). Is this a feature of the Beam? Can it be disabled (I would prefer that the volume remain consistent)? Oddly, I do not have this issue with my Sonos Arc (also connected via e-ARC to an LG TV).

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C
1 year ago
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GrrrContributor I
asked in Google Assistant and Sonos

Unable to play BBC Stations though Google Assistant defaults to Tunein

Any update on this? When will it work? It has been a long time.

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G
1 year ago
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ShelamacContributor I
posted in Amazon Alexa and Sonos

find my phone

Why is this suddenly not available in this country 

1
jgatie
1 year ago
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RuthAContributor I
asked in Smart home integrations

Running on old iOS

I’m running 2x Sonos devices from Mac and iPhone.  Both have old operating systems.  Everything was fine until the recent Sonos update.  Now I can only run one device at a time from either iPhone or Mac, and am unable to tie the two together as a system.  Any ideas how I can fix this without the expense of upgrading both Mac and iPhone. 

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Corry P
1 year ago
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rickeamesContributor II
asked in Amazon Alexa and Sonos

Play5 + Echo Dot = No Sound

My house is a mix of beams and I also have a sonos one and play5. I use Alexa on only one device, the Sonos one, in the garage. I wanted to replace my Amazon echo studio in the kitchen with a play5 so I could airplay, but my wife is so used to the studio I thought “connect a dot to it, and it will be like the studio.” So far, not so much. The dot is hard wired to the play5. I want to just be able to say, “Alexa, play blah on Spotify” and have it work. No sound comes out. Not out of the echo, nor out of the play5. If I unplug the echo, it comes out of its own speaker, but it’s not playing where I want it to.  I feel stupid. Hopefully someone has some wisdom for me. I just want my music, and AirPlay. 

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R
1 year ago
b_o_s_s_87
b_o_s_s_87Contributor I
asked in Smart home integrations

IFTTT Stream URL

Good morning,I have a question regarding integration with IFTTT about streaming URLWhen I start the action via smart botton the stream started correctly, but in a loop, when it ends, the audio stream starts all over again, instead of stopping.Is it possible to run the one-time and not repeat?best regardsMarco

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b_o_s_s_87
1 year ago
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KirkjtContributor I
asked in Google Assistant and Sonos

Google assistant on Sonos one needs to know device to play on

All ot the sudden.  One of my Sonos one devices no longer plays music when I ask it to on the Google Assistant. It says I must tell it what device to play it on. It never did this before and it's obviously kind of stupid since it is obviously the device I want to play it on. I thought the fix would be to pair the Sonos one as its own speaker but I can't find that option in Google home. I can for other rooms where I have legacy Sonos devices paired with Google home devices. But when it's all integrated in one thing I can't seem to figure out how to make it default to playing on itself anymore?

1
Corry P
1 year ago
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Wouterke80Contributor I
asked in Google Assistant and Sonos

apple music on sonos move with google assitant not working

I added google assistant as voice control in sonos and this works fine. I added Apple Music as music service in sonos and that works fine selecting music through the sonos app.I set Apple Music as preferred music service in google assistant.I get an error when asking music through voice control. First there is confirmation of the command to play the song through Apple Music but then it states that this is not supported.this Sames a pretty basic action, why is this not working?

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Corry P
1 year ago
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RmirabelContributor I
posted in Smart home integrations

Sonos app iOS

Can’t you please change the ugly brown background color on the iOS app icon. Please!

3
Airgetlam
1 year ago
J
JamesSillettContributor I
asked in Amazon Alexa and Sonos

Alexa Account switching sorry I’m not able to switch account at the moment on Beam and Roam

 I am really hoping someone can help me because I am at my wits end in trying to make the Sonos Beam and Sonos Roam work with Alexa household account, when you try and change account it get “ sorry I’m not able to switch account at the moment”.  I have one 1x Sonos Move, 2 Sonos Beams, 1 Sonos Roam, 2x Sonos one. The Sonos One was set up with the Alexa voice assistant in line with best practices and with our household account, set up with linked profiles so that we can link to Spotify accounts, this works perfectly fine in saying Alexa switch account.  Both the Sonos ones work absolutely fine, the Sonos move also works absolutely fine, however tI hav  two Sonos Beams and the Sonos Roam whenever you ask it to change account it says ‘sorry im not able to switch account at the moment”.   Before I get the standard cut and paste of disabling skill, relinking ect, I have spent the best part of three days getting right down to packet level inspections, every speaker has been deleted off both

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J
1 year ago
Joel-RhinebeckNY
Joel-RhinebeckNYContributor I
asked in Sonos Voice Control

Play a sonos playlist using sonos voice control

How can I get the hey Sonos command to play one of my Sonos playlists. Whenever I tell Sonos to play the playlist it automatically goes and play some radio station or other. Not very helpful so far.

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Mike R. H.
1 year ago
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