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Alexa not able to play music

  • September 21, 2024
  • 2 replies
  • 33 views

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Anyone else having Alexa issues after the firmware update to 16.3.3 (build 80156190)? I can’t get Alexa to stream music from any of my voice controlled speakers. I am having to use the app to start the music.

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2 replies

Airgetlam
  • September 21, 2024

I am not. Have you tried removing Alexa completely, then reinstalling it?


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  • Trending Lyricist I
  • September 22, 2024

I tried that on my Sonos move - no change. Alexa is able to access the internet and control lights etc so not sure what’s happening. I’ve also noticed some issues with some but not all of my music services and I can’t get these to work via PC app or the new app. I suspect an issue with the latest firmware update.