Voice control and smart home

I changed amazon accounts and Alexa is "having problems understanding me right now...."

Hi, It seams that to use spotify with alexa I have to link my account to alexa. It really, for me, not clear how to do this. I goes to my alexa account, settings-> music & Media and I can't add any service. When I select "Chose default music service", I can see Spotify, but I'm not able to select them. regards Stefano

Just ordered a "One" (not the 1. already have one/1). Been looking at how-to-set-up video, it SEEMS like I may now need a Dot (or Echo) to have Alexa enabled on my new device? Is this true? See below: (3) Alexa enabled device). I was guessing the Sonos WAS an "Alexa enabled device"....? I (think!) I have a PLAY 1 and a PLAY 3 and a new "ONE" on the way. Do I need a DOT too? TERRIBLE naming / branding Sonos! I recommend Sonos to friends and have no idea what to tell them to get: ONE, PLAY 1, "not the "1" but the "ONE", might be PLAY 1 or the PLAY ONE, not sure..." etc.. What do I need to use Alexa with my Sonos? 1) An Internet connection / WiFi router 2) Sonos system running the latest update 3) Alexa enabled device

I have a Sonos One and an Echo Dot in the same (large) room. It seems that the Echo Dot seems to take over more requests than the Sonos (not sure if it's due to mic sensitivity or software issue). For example I'm clearly closer to the Sonos device and asked it to play music. Both devices listen but it seems that the Echo takes over the request most of the time. What is the recommended workaround other than changing the Echo wake word and mentioning the Sonos one name every time when I want to play music there?

If I say "Alexa, play Bruce Springsteen radio", it will begin playing on the Echo and won't go to the Sonos unless I specify a room. Is there a way to set a default room? E.g., if the Echo is in the kitchen, I should be able to set Kitchen as the default room and thus avoid qualifying the Play command with a room.

May flash breifing now will not start the 2nd item in my list on sonos IE Amazon weather! It works normally on Echos, have disabled and re-enabled skill, tried different weather skill, but still my sonos one will now not play it!

Was looking at getting Echo buttons to use with my Sonos One. Will they work with the Sonos or only the Echo?

Got my Sonos One this week, and having occasional problems with connectivity. I have a question ... Does the Sonos One work entirely through the Sonos mesh network, or does it use the normal WiFi as well? I ask because after setting it up I moved it to an area in the house that has limited WiFi signal, but has good Sonos mesh signal - it's about 5-6m line of sight form a Play:5. Thanks, Peter

When I ask Alexa (on the Sonos One only) for sports update, it replies "here's your sports update" then just stops. Never give any information like my echo dots do. Anyone else see this?

My echo dot works by itself and plays music on my Sonos 5 when asked via the inline source but if it’s connected via the cable I can’t get Alexa to talk - help?

how do you play alexa and sonos 3 at same time

I have a Sonos system with 20+ Sonos speakers in a large 3-story house and I have 2 Amazon Echos and one Amazon Tap. The Sonos speakers are on a Sonos Boost network hardwired to my wireless router, while the Amazon Echos and Tap are on my home wifi network (same tri-band router). I added the Boost to allow the Sonos a wider network of their own without interference from TVs, phones, etc. and to extend to the garden and it’s worked pretty well over several years. I worked through the procedure numerous times to have the Sonos speakers and the Alexa app work together but the Alexa app won’t discover my Sonos devices at all. Is that because they are on the Boost network? If so, is there a work-around or do I have to disable the Boost and put the Sonos system back on my home wifi network to make it work with Alexa?

Does anyone else have the issue of the sonos one keep beeping and hearing things that aren’t Alexa. I was watching tv last night and 6 times in one hour she muted the tv volume and beeped as if she heard her name. I wouldn’t mind but when I call her name she doesn’t hear it...it seems the programming side of things needs some work!! It would surly make sense that the sound coming through the speaker shouldn’t trigger her as she knows she is the source? It also happens when you ask Alexa something and in her response she says Alexa...it then triggers the sonos one again...I had the dot and echo and neither of these devices worked like this and hardly any false triggers but it is getting silly with the sonos one now. Is it just me?

I have a Sonos One in the same room as an Echo Dot. If I understand correctly because of ESP the nearest one should answer on the wake word. Unfortunately very often both answer. Is there any solution?

Since connecting to public beta we are facing long delays between requesting playback of radio and it actually playing on the sonos device. This is after having previously been using dot via line in with limited issues re response times. When i look at the sonos app it shows connecting but takes up to 30 seconds to connect. If i select through the dot and playback there is no delay and if i simply use the app there is no delay on starting playback on a device but using voice has these long delays. This is not every time but happens a lot when i first connect - is this buffering issue? Music playback is fine. Broadband speed is 30mb fibre

Sonos One pair which speaker should Alexa voice come out from? And I noticed that the left speaker and right speaker both go bing when I say Alexa. However this is a tiny delay between the pings.

I have a couple Sonos One's showing up tonight. I'm hoping to put one in each of my kids' rooms (ages 7 & 10), and they'll be able to voice command their way through Spotify content, from a single Spotify account. Explore music! (I was thinking of printing them out sheets of recommendations... albums to explore with explicit voice commands to play them.) I know this should work via Sonos App (I can ask multiple Sonos speakers to play different albums via single Spotify account). But the kids don't have "devices" (like phone or tablet)... so... will it--different Spotify content playing on two Sonos One's--work via the voice commands invoking a single Spotify account (which come, I expect, via Amazon/Alexa). Has anyone tried this by chance? If I get no response, I'll try to return to this thread with my experiences. Thank you!!

Just set up a new SONOS One and Alexa seems to be working fine with one major exception--initiating playback from my Amazon Music Library. When asked to play any song in my Amazon Music Library or shuffle my Amazon Music Library, Alexa confirms the command correctly, and then suggests that it's beginning to play but there is either no sound or a brief cracking sound. Initiating playback of songs in my Amazon Music Library from the SONOS app works fine. Any ideas?

Does anyone know how to disable one of the alexas on one of the sonos ones when using them as rear speakers as they start to talk to each other!

A Comprehensive List of Sonos One's shortcomings (compared to other Amazon Alexa devices). (Sorry, should read, "A LIST of its Alexa failures" -- my mistake)

As has been noted, there are issues when you have Sonos speakers with the same name as either your Echo devices, or other smart devices - essentially Alexa doesn't seem to understand where/how to route the query. However ... If you create a Device Group in Alexa called, for example "Office" You add your smart bulb called "Office" to that Device Group You have your Sonos speaker(s) in that room called "Office" And you have your Alexa named something differend "Office Alexa", for example Then it appears that Alexa can correctly route your requests. "Alexa, Turn the office light on" works "Alexa, Play Katy Perry in the office" works - and so on. It doesn't seem the 'official' way, which is to name everything differently, but I've been running with this setup throughout the Beta without issues; initially by mistake, and then intentionally as I found it solved my issues. One final note, you may need to remove or rename your smart devices to create the Device Group. For

Just got my Sonos One (I love it, great job Sonos) and added it to my Alexa account and Spotify. Since you specify the device by room it is named both "Mike's Sonos One" and "Living Room" in the Alexa app. I think the only one that works is the Living Room designation. Wanted to identify this as a bug to Sonos devs. I've attached a screenshot Also, Sonos devs, eagerly anticipating Spotify/Alexa support.... EAGERLY

I bought an echo show and absolutely love it's voice capabilities to play music. Unfortunately, it seems limited to only play files from services which do not support lossless (e.g. flac files). I want to direct the music to play to a stereo system for better sound quality (I have a mcintosh amp and PSB speakers). I figured out a way to play locally stored files mp3 files over bluetooth to a toslink connector on my dac, and that sounds pretty darn good... But I want to play locally stored flac files. Someone said that sonos has a device that has digital out that might work? I also have heard about using skill "HEADBAND" with jriver, and haven't tried that yet (actually tried but failed, but i am sure i probably just need to configure my firewall/router), and I heard ROON is working on a method, but wondering if there is any tried and working methods YET?? IS THERE ANY WAY KNOWN TO PLAY LOCALLY STORED FLAC FILES TO A REGULAR STEREO SYSTEM CONTROLLED BY ALEXA?

Hi, I was able to set up my connection with Alexa and Sonos, and I can use Alexa to start playing music without any issues. However, once the music starts, I have two issues: 1. I cannot stop the music. 2. the music stops playing after a single song. For example, if I say "Alexa, play the Beatles in the living room", music will start up on the Sonos system. However, if I ask her to stop the music ("Alexa, stop the music in the living room," "Alexa, pause the music in the living room"), she dims the sound of the Sonos speakers, responds with "I can change the playback mode only when music is playing" and then raises the volume of the living room again. When first requested to play music, Alexa responds with something like, "Shuffling popular songs by the Beatles in the Living Room." However, she stops playing after a single song, every time, no matter what the playlist. If I play the same playlist through the sonos app, it keeps playing. I'm not sure what the issue is, si

Hello, I have a failure with discovering my Sonos One in the Alexa App. The Sonos skill is enabled and linked to my account. I live in Belgium but my account is changed to US .... (Sonos and Alexa App) When i press discover, i always get an error after 1 second. Who can help me?