Voice control and smart home

When does Sonos expect to have support for Google Assistant?

Just bought a sonos one. My google assistant CANNOT find the device. Very frustrating after being a SONOS loyalist for years.

Finally Alexa and Apple Music integration has come to Sonos in Australia. This would be great if it actually worked. I have added the Sonos skill and the Apple Music skill to Alexa. I have added Apple Music as the default music service. I have added Alexa to both my Sonos One and my Beam. When I ask Alexa to play a particular artist, it will default to playing via Amazon Music (despite Apple Music being set as my default). When I specifically request that the artist play from Apple Music, Alexa responds that it “could not find that on Apple Music”, despite the songs being available to play via the Sonos app manually. The only command that works is if I ask Alexa to “play music” and it will play a personalised radio station from Apple Music. However, requesting any particular artist, album, playlist, etc. always either starts playing from Amazon Music or not found if specifically requested to play from Apple Music. I have completely removed Alexa from my Sonos devices, restarte

When I ask Google to play a song on Spotify through my Beam, it will say: "OK, here's [song]. Sorry, it looks like you haven't set up Spotify on your Sonos app. To play from Spotify, link the same account on both Sonos and Google Assistant." I have linked and unlinked the same account on both the Sonos app and the Google Assistant app a number of times, and still can't get it to work. Is there something I'm missing?

How can I just turn ducking off completely? I don't care if Alexa doesn't hear me sometimes. Sonos is my computer speaker, its so annoying having youtube videos duck in volume when I give a command.

Hi I have just purchased a Sonos One Gen 2. I use Apple computers and phones. All of my music is stored in a NAS Drive on my network, and is the default music library in my Sonos setup. I am trying to get Alexa to use this when I ask it to play me some music, but it only seems to want to play music from Amazon. I am clearly missing something when setting up or when asking Alexa to play the music. Can someone point me in the right direction please? Thanks

Hi, I have set up a play one in my bedroom. I have a 5.1 sonos system in the living room (play1s/playbar/sub). I can play music through the Sonos app on my android phone but the Play One will not open apps via voice command. I ask it to play/pause a Spotify playlist "I get sorry there was and error for the Bedroom " I am using Google Voice assistant. Thank you in advance!

Just added two Play 3s to my living room beam and now Alexa won’t come up or respond. Tried to turn on the microphone button on the beam and nothing. Looked in the Alexa app, Devices I see that the Beam is offline. Not sure how to get it “online” OR if that is even the issue. HELP. I attached a screen shot of the Alexa app.

Trying to disable the Alexa on the Sonos beam and have an echo dot be the Alexa instead. How do you connect an echo dot to the Sonos beam? It’s not connecting through Bluetooth.

I use my standalone Amazon Echo to control my Sonos Beam (I disabled the built-in Alexa). The Beam is my default speaker. When I say something specific, like “Alexa, play The Beatles” it works great and streams music to the Beam. But it when I say “Alexa, play my music” (which should play all my Spotify “liked” songs, Alexa acknowledges the request, but nothing happens. Any thoughts? Clearly Alexa and the Beam are integrated, but the command to “play my library” or even “play my library in the living room” l is broken somehow? Thanks!!

Hi, Spotted that the Echo Input is down to £15 due to Prime Day. Does anyone have experience of linking this to a Play 3 in the absence of it having a line in?

I was going to buy a pair of Sonos ones when they first came out but the inability to change the "wake word" from Alexa was a deal breaker for me as I already have a multi-room Sonos/Echo/Alexa Home autmation setup in which I use the "wake word" "computer". Therefore any expansion to my existing setup has to also have the abilty to alter the "wake word" to "Computer" as with the Echo/Echo dot. Has this issue now been addressed? If not, can this issue please be addressed in a future update to allow the Alexa Wake word on the Sonos One's to be changed from "Alexa" to "Computer"?

Hello, I've just purchased a Beam and Sonos One and went through the installation process. I'm having a lot of trouble activating Voice Services on both of them, as I keep getting the "There was a problem adding Alexa" error message after it logs in to my Amazon account. Both speakers appear in my Amazon account under "Devices" and also in the Amazon Alexa app (I can play music through them using voice via the Alexa application), however I can not control them via the microphones on the speakers. Really eager to get to this fixed as I'm loving them otherwise. Thanks

I'm re-posting this in the hope that someone may have a clue to the solution, please. Having been very disappointed to find that there is no Alexa link to my music library, I was hoping that Spotify would give my wife an easy way of playing the music she enjoys. Instead this is proving very frustrating. Alexa on my Sonos One will not play music from Spotify. It responds "to play music from Spotify link your premium account first using the Alexa app" I have a Spotify "premium account" in its trial period so haven't paid anything yet. All Sonos devices are listed in the Alexa app: playing radio works OK Spotify is set as the default music service in the Alexa app Sonos skill is enabled Do they both have to be registered to the same e-mail address? Do I have to wait until I'm paying for Spotify? Another answer? Thank you

Hello, I have a Sonos Beam (Alexa built-in) and a Ring Video Door Bell at Home. I have added the Sonos and Ring Skills, and Alexa can see my Ring Video Door Bell as : a) a Camera and b) a "Motion Sensor", which is perfectly fine. I understand that Ring Skills (for video) work only for Echo Show or Fire TV, so I am trying to use the "Motion Sensor" capability of my Ring Doorbell via an Alexa Routine like follows: 1) WHEN "device" (ring doorbell motion sensor) DETECTED MOVEMENT THEN Alex Say "Intruder" But when trying to create the Routine, the save will fail because Alexa couldn't find any audio device. How is that possible if Alexa lives "inside" de "Audio Device" SONOS BEAM? Any help will be appreciated! Thanks

No matter what I ask Alexa, she can’t find it on Apple Music. If I open up the Sonos app, I can play anything there manually through Apple Music but it doesn’t work with voice commands! i’ve signed out of the skill and back in and I’ve signed out of all Alexa and Amazon accounts and back in but all to no luck. any suggestions as what could be wrong? thanks!

I've been trying to get Google voice services set up on my Beam (living room) and One (bedroom). For whatever reason, the Google Assistant app can find my One in the bedroom, but it can't find my Beam in the living room. When switching back to Alexa, it finds both speakers in both rooms just fine. I read somewhere that having a Google Home in the same room as one of these Sonos speakers might affect this. I did indeed have a Google Home in the same "room" as the Beam, but I have since changed that. Any idea what's going on? I tried on both my 5GHz and 2.4GHz networks and still no luck.

When I added two Sonos Ones to my existing Sonos-filled house last year, I was excited about Alexa integration. However, I disabled the Sonos skill within days because of the "Ducking all speakers" issue. My six Sonos speakers and Connect are unusable when linked to Alexa because of this real irritation to the entire household. I make no apology for again asking: "When will the 'all speakers ducking' issue be fixed?" Thanks.

I am using SmartThings and Webcore to automate a few things in my house. Before the latest firmware update I was able to use the status of my Sonos speakers in Webcore (eg "backyard switch is on") so that I could change the color of some interior lights (to remind me that music is on outside) and keep the smartlock on the door from automatically locking (we go in and out a lot to keep up with the demands of our 2 year old son). Sounds like the firmware update broke SmartThings/WebCore's ability to work with Sonos. I read that Sonos decided to change the xml schema in the zone data, which prevents SmartThings from identifying groups and players properly. Is there anyway I can downgrade firmware so that everything works again? I have no plans on using Google Assistant so Im ok losing "features" if this is possible. Thanks in advance!

Please delete this post. The original problem was my inability to properly read instructions.

When google assistant will be available in Poland in Polish language ?

Hello, I have 4 Sonos One speakers setup in a group and I am using Google Assistant and Pandora to play music. I say "Hey, Google, Turn up the volume" and the speaker that seems to be closest to me increases but none of the other speakers in the group increases. I would like to have the entire group of speakers volume increase with GA voice control not just one speaker. I can't seem to find a way to make this work and change the volume all speaker in a group with a single command . I constantly need to go to my Sonos App and use the volume sliders to re-sync the volume levels so they are all the same again. The other option would be to go to all 4 rooms separately and have GA increase the volume separately. Thanks!

I wonder when the update for, the support of Google Assistant, the Danish version is up to go, at the date.

Tried my luck this morning and it let me choose Google Assistant and I’m in UK. Works great Keith

Hi, I'm new to the community. Just bought an Sonos one and activated Alexa on it. But it seems to be a delay when I ask her to change volume. It takes about 2-4 sec before she changes the volume. I've tried to reset the sonos and reinstall it but no luck.