Answered

Sonos Mic not working


Recently purchased the Sonos One Gen 2. I don’t think the microphone has worked since I brought it. It does not light up. On have it in stereo mode with another One Gen 1. I in paired the two to see if that would work, but it didn’t.
I have tried tapping the button on the top and nothing happens. The other buttons on top work fine. The other one works perfectly. Please help.
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Best answer by UKMedia 28 March 2019, 11:37

Can you please Disable then Enable the Sonos skill in the Alexa App>Skills>Your Skills. The Mic isn't Enabled until your Alexa and Sonos Accounts are linked.

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Can you please Disable then Enable the Sonos skill in the Alexa App>Skills>Your Skills. The Mic isn't Enabled until your Alexa and Sonos Accounts are linked.

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