Voice control and smart home

Hi all I have recently been experiencing problems with my Sonos One with GA. Everything was working fine until around a couple of weeks ago when Google does not always respond when saying "Hey Google" or "Okay Google", even when the chime sounds. The problem appears to have been getting worse. Also recently, when setting timers (say for cooking etc.) when the time is up and we tell Google to "stop the timer" or "cancel timer" etc., it stops for a bit but then starts beeping after a few seconds. As you can imagine this can be infuriating and the only way to stop it has been to switch off the Sonos from the mains. All in all, i.e. general responsiveness of the Sonos to GA commands seems to be fairly laggy when compared to our Google Home minis which are a lot more snappy and responsive. I'm wondering whether these are just teething issues which Sonos is working through and whether anyone else has experienced patchy performance? Thanks TT

I was really excited to update my Sonos system with Google Assistant. I use both Alexa and Google Assistant for different tasks because they are good a different things. When I updated yesterday, I was really disappointed that I can't run both at the same time. Am I doing something wrong? Or do I indeed have to pick one or the other?

Googlr is not working in Sonos one gen 2 . Before I was using Alexa and is was working okay. But Google became available so I change to Google, but Google is not responding to my requests. All it can do is play and stop the music and that only sometimes. I am the only one that has this problem?

I have both Alexa and google assistant integrated into my house. I’m disappointed that there doesn’t seem to be a way to set up a stereo pair of Ones with one speaker doing Alexa and the other doing google assistant. It fits with what was described as one assistant per speaker. This would also solve the problem of both speakers in one room going off at the “Alexa” or “hey google” wake work. I currently mute one of the two mics because of this repeatedly happening. Would be nice to be able to use the other speaker with the mic muted for google assistant. Am I missing something?

I've created the Speaker Groups Alexa skill (https://skills-store.amazon.com/deeplink/dp/B07HGQGT6P?deviceType=app&share&refSuffix=ss_copy) that allows you to group your Sonos speakers together through Alexa! Let me know if you run into any issues with it. Some example interactions Change Groups "Alexa, ask speaker groups to play the living room in the master" "Alexa, ask speaker groups to stop the master bedroom" Create Scenes of Speakers "Alexa, ask speaker groups to create a master group" "Alexa, ask speaker groups to add the Master Bedroom to the master group" "Alexa, ask speaker groups to add the Master Bathroom to the master group" "Alexa, ask speaker groups to group the master speakers" or "Alexa, ask speaker groups to play in the master"

With Sonos playing in a room if an Echo Dot associated with the same room is given the "Alexa" command, is the behavior still for the Sonos speakers to decrease volume during the time Alexa is in control? For some reason I thought this had been eliminated or at least made an option but perhaps not? Furthermore, if this is still the standard behavior, is it just the Echo Dot associated with the same room the Sonos speaker(s) are in or will a an Alexa query on any Echo Dot decrease volume on all Sonos speakers currently in operation throughout a household? Thanks.

Anyone else having an issue with Google Assistant and Spotify? Google assistant works fine when I use it but, no one else in my house can get it functioning. The error they receive is that the Spotify account must match on both Sonos and Google assistant. I have Spotify Family so everyone can manage their own playlists. Sonos does not seem to recognize multiple Spotify accounts, therefore only my account is logged on the Sonos. Anyone figured out a work around?

Ok, it's annoying that that every time you break apart a stereo pair and re-join them (e.g., to use one speaker temporarily as a portable elsewhere in the house), you have to re-do all the settings, including the room audio settings and the voice assistant settings (for the Sonos One). Looks like Sonos has had outstanding requests to restore settings easily "on the list" for at least 6 years. Or one could easily work around this issue by having a mono mode setting - guess what, also "on the list" for at least 6 years. But worst of all is that every time I separate the stereo pair or re-join it, all the 3rd-party services I use with Sonos, like IFTTT, Home Assistant, and Olisto think that the old speakers are gone and I have new speakers. I have to delete and re-establish the account link, then re-create all the applets and automations that I use to work around other silly bugs and limitations with Sonos services. It's an impractical amount of work for a quick temporary speaker move.

Hi everyone! I'm interested to buy a Symfonisk sonos speaker at Ikea. I already got two Amazon Echo paired as a stereo couple, should be fine to add a Symfonisk and play music on the Echos and the Symfonisk at the same time. Is It possible? Reading Sonos skill description in the Alexa app I found that you can stream music "from an Amazon Echo device wirelessly connected to your Sonos speakers (in open beta)". This means that is possible? Thank you all!

Is there a way to adjust the volume of the alarm played when set via Alexa? (searching for this I learned there's a Sonos alarm option as well, which I've never used on my other 7 speakers)

Hi all There have been a lot of requests for the ability to group Sonos devices via voice command to Google Assistant. Whilst this isn't supported yet by Sonos, there is a way of doing this if you have a Logitech Harmony Hub type remote. Here are the steps I've tested: 1/ Open the Harmony Hub App>Harmony Setup; 2/ Add your Sonos players as devices; 2/ Next create an Activity - As an example, lets call this 'Group Sonos'; 3/ Click on Sonos Speakers and then using the link select the specific Sonos devices that you want to group. You can also set the default volume at this stage; 4/ Please link your GA and your Harmony Remote accounts under Add Device>Works with Google>Harmony. If already linked then please Remove the link in the Google Home App and relink. During this process you have the ability to define 'Friendly Names' - there doesn't seem to be a way of doing this any other way. I created 'Group Sonos' and 'Sonos Everywhere' as friendly names; 5/ Save the Act

When does Sonos expect to have support for Google Assistant?

Just bought a sonos one. My google assistant CANNOT find the device. Very frustrating after being a SONOS loyalist for years.

Finally Alexa and Apple Music integration has come to Sonos in Australia. This would be great if it actually worked. I have added the Sonos skill and the Apple Music skill to Alexa. I have added Apple Music as the default music service. I have added Alexa to both my Sonos One and my Beam. When I ask Alexa to play a particular artist, it will default to playing via Amazon Music (despite Apple Music being set as my default). When I specifically request that the artist play from Apple Music, Alexa responds that it “could not find that on Apple Music”, despite the songs being available to play via the Sonos app manually. The only command that works is if I ask Alexa to “play music” and it will play a personalised radio station from Apple Music. However, requesting any particular artist, album, playlist, etc. always either starts playing from Amazon Music or not found if specifically requested to play from Apple Music. I have completely removed Alexa from my Sonos devices, restarte

When I ask Google to play a song on Spotify through my Beam, it will say: "OK, here's [song]. Sorry, it looks like you haven't set up Spotify on your Sonos app. To play from Spotify, link the same account on both Sonos and Google Assistant." I have linked and unlinked the same account on both the Sonos app and the Google Assistant app a number of times, and still can't get it to work. Is there something I'm missing?

How can I just turn ducking off completely? I don't care if Alexa doesn't hear me sometimes. Sonos is my computer speaker, its so annoying having youtube videos duck in volume when I give a command.

Hi I have just purchased a Sonos One Gen 2. I use Apple computers and phones. All of my music is stored in a NAS Drive on my network, and is the default music library in my Sonos setup. I am trying to get Alexa to use this when I ask it to play me some music, but it only seems to want to play music from Amazon. I am clearly missing something when setting up or when asking Alexa to play the music. Can someone point me in the right direction please? Thanks

Hi, I have set up a play one in my bedroom. I have a 5.1 sonos system in the living room (play1s/playbar/sub). I can play music through the Sonos app on my android phone but the Play One will not open apps via voice command. I ask it to play/pause a Spotify playlist "I get sorry there was and error for the Bedroom " I am using Google Voice assistant. Thank you in advance!

Just added two Play 3s to my living room beam and now Alexa won’t come up or respond. Tried to turn on the microphone button on the beam and nothing. Looked in the Alexa app, Devices I see that the Beam is offline. Not sure how to get it “online” OR if that is even the issue. HELP. I attached a screen shot of the Alexa app.

Trying to disable the Alexa on the Sonos beam and have an echo dot be the Alexa instead. How do you connect an echo dot to the Sonos beam? It’s not connecting through Bluetooth.

I use my standalone Amazon Echo to control my Sonos Beam (I disabled the built-in Alexa). The Beam is my default speaker. When I say something specific, like “Alexa, play The Beatles” it works great and streams music to the Beam. But it when I say “Alexa, play my music” (which should play all my Spotify “liked” songs, Alexa acknowledges the request, but nothing happens. Any thoughts? Clearly Alexa and the Beam are integrated, but the command to “play my library” or even “play my library in the living room” l is broken somehow? Thanks!!

Hi, Spotted that the Echo Input is down to £15 due to Prime Day. Does anyone have experience of linking this to a Play 3 in the absence of it having a line in?

I was going to buy a pair of Sonos ones when they first came out but the inability to change the "wake word" from Alexa was a deal breaker for me as I already have a multi-room Sonos/Echo/Alexa Home autmation setup in which I use the "wake word" "computer". Therefore any expansion to my existing setup has to also have the abilty to alter the "wake word" to "Computer" as with the Echo/Echo dot. Has this issue now been addressed? If not, can this issue please be addressed in a future update to allow the Alexa Wake word on the Sonos One's to be changed from "Alexa" to "Computer"?

Hello, I've just purchased a Beam and Sonos One and went through the installation process. I'm having a lot of trouble activating Voice Services on both of them, as I keep getting the "There was a problem adding Alexa" error message after it logs in to my Amazon account. Both speakers appear in my Amazon account under "Devices" and also in the Amazon Alexa app (I can play music through them using voice via the Alexa application), however I can not control them via the microphones on the speakers. Really eager to get to this fixed as I'm loving them otherwise. Thanks

I'm re-posting this in the hope that someone may have a clue to the solution, please. Having been very disappointed to find that there is no Alexa link to my music library, I was hoping that Spotify would give my wife an easy way of playing the music she enjoys. Instead this is proving very frustrating. Alexa on my Sonos One will not play music from Spotify. It responds "to play music from Spotify link your premium account first using the Alexa app" I have a Spotify "premium account" in its trial period so haven't paid anything yet. All Sonos devices are listed in the Alexa app: playing radio works OK Spotify is set as the default music service in the Alexa app Sonos skill is enabled Do they both have to be registered to the same e-mail address? Do I have to wait until I'm paying for Spotify? Another answer? Thank you