Voice control and smart home

Hello,   The Philips Hue Bluetooth claims to work without the Hue Bridge and you can use Alexa or Google Assistant.   So how does this connect to the Sonos One 2nd Gen. ? I know the Sonos One 2nd Gen. has bluetooth in it.   So how can you control these bluetooth lights with Alexa without using the hue bridge ?   Thanks in advance, Soxbrother

Can the Sonos Beam be added to Alexa's "Multi-Room Speakers" Group? Yes, a Beam can be added to a "Group" via the Alexa app. That is not what I am trying to do. More specifically, I am looking to add the beam to my already existing "multi-room music group" ("groups" are not the same thing as "multi-room music groups") Things I have already attempted / looked for: • I see the Beam listed under all devices in the Alexa app, and it is showing that it is online. • All of my Alexa devices and Beam are on the same Wi-Fi network. • I have the Sonos skill enabled on my Alexa app. • I have the Sonos app downloaded on iOS and I am signed in. • "Have you tried turning it off and back on again?" 😛 - Yes, I've closed the Alexa app, restarted my phone, tried adding from the existing multi-room group, deleted that same existing group and tried to add by starting from scratch. Nothing. • I use Spotify as my music service. It is enabled on Alexa app and added on Sonos app.

Until about a week ago, I could say "okay Google" then "set input to TV on the Sonos" and it would switch the input.  When I've been trying this for the last few days it's suddenly stopped working. It says variations on "I can't help with that." I can currently only switch to the TV input by using the app. (We've got automatic switching turned off because we like to listen to music while browsing films before switching inputs.)  Any suggestions on how to get this working again? Has the phrase changed? Has anyone else experienced this, or is it just me?     

Hi, I’ve had a beam for about 2 months and all was working fine with Alexa and an LG tv. But a couple of weeks ago the “Alexa switch to tv” command stopped working. It gives the following reply “Sorry. The device this device is no longer supported”. Has anyone else noticed this/have a solution? Which device is it referring to? Thanks. 

hi I ask Alexa to play BBC Radio 2 from my Sonos speaker’s upstairs and it works  but my downstairs Sonos speakers stopped playing Radio 2 when the service via Tuneln  was disabled. the upstairs voice is English and downstairs is American. I’ve tried Amazon for help but they couldn’t fix it for me. any help gratefully received. 

Hello everyone,, I would like to get a couple of Echo dots for around the house so that I can use the drop-in feature. I am concerned that having these around will mean they will interfere with my Sonos Ones. Most of the times I use Alexa on my Sonos speakers it is to change lights and smart plugs, so I assume whichever device hears me will do this without an issue. But sometimes I do ask Sonos to play music, etc. Will the Echo Dot hear the music request instead and not play the songs over Sonos? Does anybody else have a set up with both devices in the same room????

I have recently joined the SONOS family. When my four SONOS Ones arrived I was keen to get Alexa up and going through my SONOS speakers everywhere I could. However, imagine my surprise when when I got to the voice services setup page and it said (Alexa) 'Not available in your country.' However, as they say in the trade when the going gets tough, the tough open a beer and start tweaking/modding/hacking. For the curious I bring you a step-by-step 'hypothetical' guide to getting Alexa going with you Sonos One in an unsupported region. Should you be so inclined....... 1. Login to your SONOS account. Change your country to the US. 2. Go to alexa.amazon.com and login with your Amazon account. Just log in. Nothing else needs to be done here. 3. Go back to the Sonos app on your phone. Go to 'More' at the bottom right and tap on “Voice Services”. If everything went well, there will be a set of instructions to link up SONOS and Alexa. 4. Getting and installing the Alexa App. Ok

I have found a way round this issue. Firstly as you have Google Play Music I presume you also have Google Drive ( free online storage). In this drive create a folder called music, then in this folder create a folder for each artist, say Adele. then in this folder upload mp3 songs of hers you own. You cannot just upload the album it must just be the mp3s.Then in the Amazon Alexa app go to the skills and enable Personal Jukebox, this will ask you to choose the online storage for Google. Enter user name and password and accept. Job done. Then on Sonos say ‘Alexa Tell Personal Jukebox to play Adele’ (or which ever artist folder you have created). The only issue is that Personal Jukebox shuffles the songs in the folder, but hey at least you can use you cloud storage!

I have a Sonos One in my bedroom that is set to a very low volume using the buttons on the top of the device. This is so I don’t bother anyone in the next room. However if I say “Alexa volume 1” this sets the Alexa volume higher than what I’ve set the Sonos device manually. So when I say “Alexa, news”, I get the following”   “Here’s your news” (at the louder Alexa volume) “from Sky news” (at the lower manually set Sonos volume) “from Sky news” (yes, repeated, at the lower manually set Sonos volume) Then the news follows at the lower manually set Sonos volume.   So I have a couple of questions. How do I get Alexa to reply in the first instance at the lower volume? Why is Alexa repeating “from Sky News”.

Hi, Do you expect that Google assistant will be supporting Yousee Music streaming anytime soon? Yousee Music is a danish music streaming service. Regards  Claus 

I can't use Tunein with Alexa on my sonos, it is screwing up my requests to play BBC Radio 2, it appears to overide other radio services such as my Tuner Radio and Radio Player, it is showing as the default radio player on Alexa and I cannot delete it I assume that is because it is embedded in the sonos software. Does anyone have any ideas how to get rid of Tunein on my sonos system?

Adding music to a wake-up routine, trying to get the playback device or "Alexa will respond from" to be my Sonos speakers, but only see Amazon devices available for selection. Only other choice is to respond from "the device you speak to," but that throws an error when the routine executes and no music plays from my Sonos. Thoughts?

Hi.. In my Sonos I use a separate account for google. In the sonos app I go to Google Assistant and then click Music services. I select Spotify and I am logged into the App with the account I want to link to the assistant. The app flash up and then go back to the assistant and I get Unknown error. It is impossible to link to my Spotify account from assistant!!! I talked to google home assistant and they tried to help me for 1 hour and gave up. We manage to link the Spotify account from a web page but the assistant still fails to see it. I talked to Sonos support that tells me to talk to Google assistant and they tells me talk to Sonos.. This is so bad and I get zero help! Any suggestions ?  

Hi, I used a Echo Dot to have Alexa integration on a Sonos Port connected to a Onkyo “Works with Sonos” receiver (but this last part is working well). I grouped Echo Dot and Sonos Port in the same group in the Alexa app, and set the Sonos Port as default speaker. In Italy Audible service is not available among Sonos services (just incredibile… but this is the situation). However, you can indeed use Audibile through Alexa. I noticed the following: if I give the Alexa command through a Sonos One I have in my system (in another room), book reading comes thru my amplified speakers (“Alexa read the book in the kitchen”) if I use the Alexa app and select the group said above, book reading come thru my amplified speakers if I give the Alexa command through the Echo Dot (in the same group as Sonos Port, with Sonos Port as default speaker) Alexa won’t execute Audible through Sonos Port, but through the Echo Dot. This does not make sense to me. Note: using the Echo Dot with supported services li

Hi I'm currently experiencing a problem using Alexa on two different Sonos speakers (a One and a Move) and was wondering if anyone else has had the same problem. The issue I am having is when I play a song on my daughter's speaker, it starts fine and continues to play until I go into my son's room and ask Alexa to play a song on his speaker. This causes the first song in my daughter's room to stop and the song in my son's room will continue to play.  The set up I have is two Amazon accounts using the household sharing option within the Alexa app, two separate Spotify accounts with one each assigned to the Amazon accounts mentioned and the accounts have been set up separately on each speaker (the speakers will say which Spotify account it is streaming from before it plays a track) If anyone can answer my question or find me a solution I'd be grateful as this problem is rendering my multi room set up useless in regards to using Alexa because both my kids want their own speakers in their

I had a Sonos Connect in my system and it worked with my Alexa Echo very well….. recently I upgraded to the new SONOS port….. Now whenever I select Pandora and a station Alexa turns on the Port and I get my music in my office but within 2 minutes it stops playing….. I can turn it on with my phone app and it will play for hours. I can ask Alexa to play Tuned in radio and a local station and it will play for hours but as soon as switch and I have Alexa play Pandora in my office it will play for less than one song and stop playing…. I have no idea why and I have no problems with anything from the App or Tuned in radio. Only Pandora…. 

Can you control lighting with Philips Hue bulbs using alexa on sonos move?

Trying to integrate my 4 sonos speakers with my alexa app and its just not working. I search for devices as instructed and my nest heating is appearing as are my hue bulbs but no sign of sonos. I have updated both the sonos and alexa apps. Anyone any thoughts?

So, all of the sudden my single Sonos One Gen2 cant broadcast because it says there are no other Google Home devices on the network. No network changes have been made. There is a Sonos One Gen2 pair as surrounds in my living room that can broadcast without issue as well as a Beam in the bedroom. I've tried resetting the single Sonos One. I've tried resetting the controller. I've tried removing and re-adding Google Assistant. Nothing works. Any ideas? EDIT: I see the "Somos" spelling error but I typed this on my phone and can't edit the title. 😂

Hi,  I have a sonos one gen 2, and Spotify premium account. Whenever I ask Alexa to: "Play [song] by [artist]" it always says "Playing [artist] radio". I've tried unlinking, and relinking accounts and services/skills in Alexa and Sonos but still no luck. I also get Spotify ads (not third party) so I guess it thinks I have the free Spotify? I'm stumped. 

When triggering a routine within Alexa she announces that "audio device in routine is not supported on this device", and then carries out whats in the routine. How do I get rid of this "announcment"?

Has anyone got a method for grouping and ungrouping Sonos rooms using Google Assistant? I've tried IFTTT etc but can't find a way.

Hi, recently, I have tried to use the German Radio Paradise Alexa Skill on my Sonos One. It acknowledges my command and responds with “Playing Radio Paradise”. Unfortunately, it then does not play the station properly, All I can hear is a crackling noise every few seconds. I tried already deactivating/ activating the skill und rebooting the Sonos One with no improvement. The skill works fine on my Amazon Echo device in the same network. Any ideas? Best regards Chris

Noticed microphone light off on Sonos One.  Tried to turn it on by hand, no luck.  Unable to communicate verbally with Alexa.  Looks like everything else checks out besides mic.  Is there something I am missing?  Is there a test function to determine if and why mic is not working?  Light is definitely off too.   I am able to stream music to the speaker via bluetooth.  I am unable to voice command any services or skills.  Checked with Amazon support regarding any possible issues with my account (Alexa), they said everything looks good with my account, Alexa, and wi-fi connection.  Assuming now that it is either a software/app/setting or a hardware problem.     Any feedback would be greatly appreciated. 

My Sonos one microphone is not working. I have multiple Sonos devices in the house and they are all working.What I’ve done:Rebooted Reset to factory settings and re-added Turned off Sonos Skill in Alexa, then turned it back on.I still cannot get it to work. Any advice?