I’ve been using Sonos system with units throughout my house for a couple of years.
Recently, (just over a month) I’ve been noticing that when we tell Alexa to skip a song, it tells us that we can’t, even when running iHeart Radio.
The second issue that has also been going on for about a month is looping. At night we like to listen to Rain/Thunderstorms while we sleep. Normally, after requesting Alexia play Thunderstorms, we then tell Alexa “Loop On”. This will play the 5 minute Sound until we turn it off in the morning. Now when we request Loop On, Alexa says it cannot loop music.
What has changed? I see that several people have made similar posts and I wanted to add my own so Sonos will see that this is a problem.
Jeff
Southern Florida
33467