Talk Sonos Products

My wife was kicked off our Sonos system and now she can’t get back on? when I try to connect her from her phone it says no Sonos found on our network. ive tried everything.  Please help!

TOUT SIMPLEMENT UNE HONTE !!!Et oui, ça fait trois ans que j’attend ce casque… déjà 500€ c’est abusé pour avoir un casque Bluetooth alors que des marques bien connues propose pour la même qualité pour moitié moins chers… Si j’ai attendu c’est que la promesse c’est que ce casque devait s’intégrer dans l’univers SONOS (Wifi). Et malheureusement ce n’est pas le cas ce n’est qu’un casque Bluetooth ☹ De plus les prochaines mises à jour ne promettent pas aux utilisateurs comme moi qui on investi il y a 7 ans 2500€ pour créer un univers SONOS sur tout mon logement d’avoir gain de cause…Pourquoi on n’est pas averti au moment de l’achat ? pourquoi ??J’attends beaucoup de la part de SONOS en terme de réaction !!!Franck Moderator Note - Translation by Google:SIMPLY A SHAME!!!And yes, I've been waiting for this headset for three years... already €500 is excessive to have a Bluetooth headset while well-known brands offer the same quality for half the price... If I waited it's that the promise is th

BonjourQuelqu’un utilise t’il un casque Bluetooth avec sons système SONOS ? Si oui, quel est la technique ?Afin de pouvoir l’écouter sans que les hauts parleurs classiques n’émettent de musique. 

Soundbar w surround and nearby room not syncronised … have done Tune on both  

will Play 5 (Gen 1) and Sonos One SL S22 work together. I ahave a Play 5 and looking at options for a second room. Thanks

Looking a slowly shifting to SONOS as part of a house move.If I get an ARC sound bar and an AMP can I set it up so the sub (B&W PV1) connected to the amp is used in conjunction with the sound bar for movies then also with 4 speakers connected to the amp for music?I’ve read about delay with the amp when used for movies - is this a big issue or can the delay be tuned on the amp?

Not sure if anyone can help with this? I have a Sonos Amp connected to sonos one rears, aftermarket speakers and an aftermarket wired sub (REL). I frequently find that when opening the SONOS app, the Sub Audio where you can adjust sub level and crossover frequency is missing but then appears after some time of music playback or when i repeatedly go back and forth between settings. At times it does not appear at all. Is there a fix for this? The hardware functionality operates at intended but this missing menu issue is a fault I have experienced since I purchased the amp. I have tried to use the app on various devices (Pixel 6, Pixel 7 Pro, iPhone 13 Pro, iPad gen 4) with the same symptoms.  Thanks in advance for any help with this. 

I have sonos play 5 gen 2 and roam 1.All are working fine independently.However when I try to group Roam 1 with Play 5 via app, it gets an error essage that say unable to connect, please try again later.Any thoughts?

After the update, I get a code 1005 on 9 for my 20 devices. I have reboot individual pieces, router and my hub.

As of this morning (after a usual short delay while it tries to recognize my system, and icons start populating over the course of a few minutes), I could finally see a shared library on my network… and I could direct music to speakers!  Big win!  Then this afternoon, I noticed another app update ready on the Android Play Store: 80.02.07-release+20240605…updated it with the hopes of continued improvement, but now the app will no longer recognize the network/devices.  it launches with a big:NO PRODUCTS FOUNDIt just sits there… at least with the other version, sometimes it would take up to 10-15 seconds before it finally realized there’s speakers on the network. I’ve already tried uninstall/reinstall/clear cache/data… reboot router, etc. I’ve gone into system settings and try to find products. Nothing. Bluetooth is enabled, I’m standing right next to a Sonos speaker that is playing music. Nothing.Then I noticed that the Windows Controller app (already at 16.2) had another update waiting.

Does the new update download automatically? I can’t find the option to update. 

After multiple resets, my device continues to flash white.I've tried everything: connecting the device to the Ethernet, restarting the router, updating the SONOS applications + the phone, restarting my iPhone several times and still nothing.Now I suddenly have the same problem, what should I do?Thanks in advance!

I have multiple pre-programmed alarms depending on the day, but since the new application it is now impossible to see which radio station is programmed at a glance. It simply says "station live". Which is of no use to the user!!! ☹️

Just set up the system for the first time and authorized Apple Music. Sonos radio will play through the speaker, but Apple Music will not even though it’s authorized and shows all playlists from my account. I push the play button, the Sonos app thinks for a few seconds, and then Does not play 

Find this curious.  Would like the app to confirm I am listening in lossless and allow me to look at my other settings.  

Can you at least give us the ability to close the advertisement easily on an iPad, for crying out loud it easily took 20 attempts for me to close it. This is the second time I’ve seen the ad and had the same issue.

A word of caution: when I opened the iOS Sonos app 80.02.44 (updated 3 days ago) you’re immediately presented with new “Terms of Use” which you must Accept to use the app: PLEASE REVIEW SECTION 13, TITLED "DISPUTE RESOLUTION" CAREFULLY, AS IT SETS FORTH HOW THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION, AS WELL AS YOUR RIGHT TO OPT OUT OF SUCH PROVISION. IT IS IMPORTANT YOU READ THE TERMS OF THIS AGREEMENT BEFORE PURCHASING, DOWNLOADING, REGISTERING AND/ OR OTHERWISE USING SONOS PRODUCTS AND/OR SERVICES. It seems all the talk of a class action suit have reached management. In section 13 (j):Right to opt-out of the Arbitration Agreement. IF YOU DO NOT WISH TO BE BOUND BY THE “ARBITRATION AGREEMENT” AS SET FORTH IN THIS “DISPUTE RESOLUTION” SECTION 13, THEN: (1) you must notify Sonos in writing within thirty (30) days of the date that you purchased a single Sonos Product or otherwise become subject to this Arbitration Agreement (or any subsequent changes to the provisions of the secti

Hi there! Since a couple of weeks, there’s finally Lossless streaming from Apple Music. Hurray! The only problem: It’s not working on my older speakers (Playbar, Play:1, Play:3). Is there somewhere an official list of which speakers Apple Music Lossless is supported? Also: all Sonos players are capable of playing lossless audio. Why doesn’t it work on these older models? (Amazon and Tidal do play lossless on older hardware) I hope it gets added in the near future! 

 Sending Sonos output to an AVR is easy. What is next to impossible is the other direction!I used a Denon X1800H purchased in March 2024 which has Main Zone pre-outs and ZONE 2 Pre outs. Their capabilities differ markedly. Other builds of this exact Denon model do not come with pre outs. Odd but no mattter. Try Crutchfield. This solution will probably work for other Denon AVRs that have Pre outs for ZONE 2 –possibly other AVRS with slight changes as well. And it works for both digital and analog sources into the avr.Like many of us I wanted to free up the main zone/room’s audio to be heard over my SONOS system so I could play turntable, CDs or live stream concerts from the computer or TV to hear throughout the house, garage etc. Denon however, like so many other AVR brands, make this really difficult. It feels intentional for they expect you to buy Heos speakers --but we already have Sonos!After a month of research and experimentation, including working with Crutchfield, Sonos and Deno

Hi,I believe a Roam2 in sleep state (not fully powered off) should wake when the Sonos App is opened, but this is not happening for me.I’ve just bought the Roam2, so after the new app update.Looking at older posts regarding the original Roam, on the original app, the Roam would wake on opening the app. Also, people have referred to the old app indicating that the Roam is ‘offline’, with a red dot, when it is sleeping or powered off.Using the new app, I am not seeing this. The Roam2 disappears from the device list completely when sleeping or powered off and only reappears in the app when woken by physically pressing the power button or placing on charge.This is really inconvenient as I want to wake it up and send music to it while I am in a different area of the house. I don’t want to deactivate battery save because this would drain the battery far more quickly for the times I am not actively using the speaker.Any solutions or is this yet another problem with the new app vs the old one?

 I’m having lost of problems with it. the conexion is bad with the system, it’s more xomplicated and the selection of the rooms always have problems. i have 11 speakers at home and I can not enjoy my system since the update

I made the critical mistake of accidentally upgrading to 80.0 FML 😡Am I missing something, what happened to the much celebrated eq shortcut which then had quick access to the speaker settings for things like sub levels? Where is then system information in setting to see what version I’m running and each speakers network info? The UI/UX is so terrible. What a massive step back in usability.   

Reconnecting my amps after a new modem/router was installed at my house. 

 I am trying to switch my port fro fixed to variable output but the setting is no longer available in the iPhone or Windows apps! anyone else having this problem? How to fix?

They sound terrible, OMGMy $12 earbuds are way better !!!Did the cheese slide of SONOS cracker, or is there a problem between the phones and my phone!!! ( tried everything, no tech support , sending them back !!)