Talk Sonos Products

Hi, All-Waiting for my Arc/Sub/OneSLs to arrive and am wondering: Instead of a Port or 5, can I connect the turntable via bluetooth to my iPhone, then playback via Airplay to the Arc? Or...connect the turntable to my Samsung TV then HDMI(ARC) it back to the Arc?

Just subscribed to Free Trial, so 30 days remain for this to work out or then it gets cancelled. I get ads - infuriating, on all stations, and I can’t skip tracks so maybe I don’t really have HD sound either.Read some threads, re-booted all Sonos components, just upgraded to S2, in the app it says Free Subscription activated.  What’s up with that?H

I have by Beam connected to an LG CX via eARC HDMI, and while the audio is controlled via the TV remote, there is no numerical value for the sound level.It makes gauging the volume very difficult for some member of our family.Why do Sonos think this is a viable operation?

Hi! I am designing a new cinema / sport room set-up as part of a major renovation. I have a 65” LG OLED being recess / flush mounted above a 100cm bioethanol fire. I have rear ceiling speakers and a sub to connect as well. My question is - Sonos Arc surface mounted below the TV OR in wall hidden speakers below the TV? I am worried that a surface mounted Arc will look stuck on the wall and ruin the design. Recessed amp powered speakers will look smarter, but will they give good sound quality?  Thanks! 

Trying to clarify something here: I know that plugging a network cable into one of my Sonos speakers creates Sonosnet that all of my speakers will connect to instead of my WiFi network. Assuming all speakers are not too far apart and already have decent WiFi coverage, does a Boost add anything to this? Put another way, does plugging a network cable into a speaker basically do what a Boost does and create a mesh network between all the speakers?I’m asking because I have a paired set of Sonos One SLs and one of them keeps dropping out, even in a wired configuration and even though the speakers are only at opposite ends of the room (about 20-feet apart and line of sight, no obstructions). I’m not sure a Boost would help if my speakers are already in a wired configuration. 

Just picked up the AMP to drive my sony Turntable and find the volume is limited. Checked all the settings and no restrictions. The moment I move back to TV or radio it is blasting. Also do I add to my Living Room system or create a seperate system?

I am an owner of a Sonos Beam and I am curious about the support of Dolby Digital plus (DD+).  The only surround codec that is supported by the beam is Dolby Digital 5.1 (DD5.1).At the moment the beam doesn't support DD+. Nowadays the standard audio codec within streaming services is DD+. Streaming services like Netflix and Amazon prime only use DD+ as audio codec for surround sound. Sonos profiles itself as a company targeting on  delivering good sound for streaming services.In my opinion it is the Achilles heel of the Sonos beam not supporting DD+. The beam wil produce no sound or poor quality PCM stereo using Netflix or Prime on older TV's that can not transcode DD+ to DD5.1. In the reality it will often result in no surround sound and the beam is preforming under its ability.Adding the support of DD+ wil solve this problem and make it up to date with nowadays standards.So my question will DD+ be added in the future as supporting audiocodec for the Beam?  

It’d be great if there was a ‘Shuffle Albums’ play option for Music Libraries.  Apple Music (iTunes, not the service) has this and is it is a great way to re-explore your library.

My S1 controller on my android phone has, up to a day or two ago, controled all devices on my system, some “legacy” S1 devices and others newer S2 devices.  I presume an update has occured and as a result all the S2 devices have dropped off my system.  I have tried resetting the S2 devices but they remain unseen by my S1 controller.  Quite apart from the irritation and time wasted  I am appalled by the plan, by Sonos,  to effectively cause perfectly functioning devices to become obsolete.  This can only have a commercial motive, ie to rip off and treat their customers as cash cows.  If I cannot get a solution to this nonsense I will never buy another sonos device ever again and will council any of my well heeled friends to avoid this company with a seriously problematic business model.If any sonos advisor would like to contact me and talk me through a solution...and it all works when he finishes the call then I may be tempted to rivise this view 

My Speakers are kicking on all by themselves without anyone prompting from anyone in the home playing them.  It appears as if it is being triggered from a Spotify list being played elsewhere (not on wifi at home).  Is there anywhere this can be changed/addressed/modified?It’s as if the speakers are turning on by themselves every day.

Hi All I know theres alot of chat about direct access via the bbc sounds app.  I have a samsung tv connected to my sonos system using the optic cable.  I play the app on my samsung pad and then mirror the pad on the tv which then plays BBC sounds through the sonos system. It works Pretty poor that for such an expensive sound system that we have to go around the houses to just get a sound out of it, when it is so easy to do on a cheap alternitive system that can be had for half the price. If BBC doesn't want to join with sonos then there must be a big reason for this that sonos aren't letting on about ie money/security/    

I’m thinking of buying the Sonos Move and need some advice?The main purpose for me buying the Sonos Move will be to stream and play music from You Tube. With this in mind, I intend to pair the Sonos Move to my Samsung android S10 plus (or new S20 as I’ll be upgrading very soon) and connect via my home Wi-Fi. That said, I have been informed that this is only possible on an iPhone and only possible on an android phone via Bluetooth. Currently I’m using the Bang and Olufsen Beo Plus speaker paired to my Samsung phone and use it as described above without any problems. I want to be able to do the same on the Sonos move without any problems. If it’s not possible to do this via Samsung phone via my home Wi-Fi, then what are the implications of using and relying on Blue Tooth instead of Wi-Fifi? Many thanks,Doug

In short: I have an issue where my Beam keeps loosing it’s connection to my TV requiring me to reconfigure it (disconnect all other devices on the TV and run the Sonos app) every time I turn my TV on. In more depth… I’ll start with my equipment: Sony XBR-65X900E TV has 4 HDMI ports, two of which allow ‘enhanced 4K’, and one of those two is the ARC one).   Bravia Sync is enabled sound is set to output to Audio System running latest firmware (v6.6520) Beam - connected to the HDMI ARC port (#3)  also have the Sub and two One’s attached for 5.1 SGEYR SGHD501 4K HDMI Switch - connected to the second enhanced 4K HDMI port (#2) switch iis connected to a Vero 4K+, PS4, PS3, and Xbox 360 All HDMI cables are from Monoprice (Ultra Slim Certified Premium High Speed HDMI Cable, 4K@60Hz, HDR, 18Gbps, 36AWG, YCbCr 4:4:4) just in case it might have an impact My issue is that my Beam keeps loosing its connection to my TV every single time I turn the TV off. So, here is my process: I turn my TV on. I

Hi there,I just purchased an Arc and am planning to use it with my 4k projector setup. I’m concerned about positioning. Our 150” projector screen hangs from a rafter and is about 5 feet out from the back wall and comes nearly to the floor (we can’t move the screen any closer to the back wall). So, our only two real mounting options are:On top of the rafter that the projector screen hangs from (so the Arc would be about 12’ off the ground and 4-5’ below the A-frame roof. Low on the wall behind the projector screen (so about 5’ behind the screen, and 1-2’ off the floorWhich of these is best / any other ideas? FYI this will be part of a surround system with a Sub and 2 rear Ones. Thanks!

small bug but bloody annoying, the sonos app does not appear if you try and search for it in the iOS search menu (pull down on home screen)No matter what i type, s2, sonos, the sonos app just doesn't appear.i use this shortcut to get around my iphone so be great if this was working again, it certainly used to be in previous releases.  

I recently purchased a Sonos 1 and downloaded the Sonos app onto my Android phone.  I am having a hard time creating and saving a new playlist and need detailed steps to do this.  I had (thought I) created one playlist, then tried creating a second, which did not work.  Then when I tried going back to my original playlist it disappeared and I now do not have any playlists. Is their anyway of importing my playlists from my Android phone?

Hi all. Thinking of getting a Sonos Move to replace my Bose Soundlink Bluetooth speaker for my bathroom which has no power socket. For those long bathtub soaks. Question is, I've read the Move in standby mode doesn't really have good battery life? For my Soundlink it auto powers off and the battery lasts for months as I only tub once every 1-2 weeks. 

Hello,To keep costs down, I am think of getting a pair of SYMFONISK speakers to play music in my store in two different rooms, instead of purchasing a “real” SONOS system for now. Basic setup: Deskstop computer (iMac) running Spotify and Airfoil with wifi coverage in store.Question: Can I purchase 2 SYMFONISK speakers from Ikea and have them play Spotify from my computer over wifi without any other elements?Thanks in advance for your help!Kind regards

I thought I had this problem taken care of but it still seems to be happening and I am tempted to switch back to Optical connection instead of HDMI Arc connection. Sony Bravia TV keeps reverting back and forth intermittently watching Cable TV from Arc to Internal TV Speakers and I thought I had this taken care of by turning off Bravia Sync and Auto Audio Recognize but evidently that did not take care of this issue. The Bravia is still dropping off from using Sonos Arc and switching back to TV Internal speakers at times and its annoying and interrupts DVR shows etc. Some type of update needs to happen here since Bravia is still not recognizing the sophistication of using a sound bar on the HDMI 3 ARC input. This is not that old a Bravia, its a 2017 OLED and is fully updated. Any help on this?

I control my Sonos entirely from my iphone.  I almost always search for an Artist and never play any radio stations on Sonos.  Yet, every single time i pick up the phone to look at Sonos, it defaults to Stations on the menu.  So very annoying.  Anyone have the same experience and any idea how to stop it?

Hi allI’ve recently moved houses / countries with a lot of high-quality legacy physical media (jazz vinyl, Criterion Blu Rays, etc) but with only a Sonos 1 - all this other audio gear was left behind in the US. I would like to go as wireless as possible and use Sonos components to rebuild a living room sound setup. The system should be able to hook up to a new TV but also allow me to play Blu Rays, CDs, and records as well as stream music. What is the best set of Sonos components to buy?  My previous system was Onkyo Amplifier based with Sonos as a late “add on.” But I’d rather not deal with wires anymore, especially in a rental apt. I realize that the sound quality won’t be as good as before but I am willing to give that up for convenience.  

You can see what’s playing right now …  but what if somebody asks you what was that cool track you were playing 3 songs ago.  A lot of radio stations have a play list that lists time and details on what was playing at any time during the day.  Doesn’t look like that exists for Sonos operated stations, perhaps it should?!H

Purchased the Ikea Symfonisk lamps as I wanted mood lighting in the living room. I replaced my ‘Ones’ with these and am delighted that there is no drop in sound quality. Easy to set up and are working perfectly well as the ‘rears’ in my Arc& Sub set-up. The look of the Synfonisk is a matter of personal taste, they are physically larger than I would prefer but that is my own preference. Very happy with them 👍

Hi, I have a Sonos Playbar combine with Sub and 2 Sonos one and I want to drastically improve dialog by adding a Sonos product, not with APP. Any suggestions? 

Salve,domanda facile (forse scontata), ma vorrei essere sicuro.Posseggo 2 speakers ONE collegati in modalità stereo e vorrei comprare l’amp per collegare TV, vinile ecc.L’amp si collega agli speakers sonos senza bisogno di alcun cavo, ma attraverso la rete wireless? mi confermate? Grazie mille