Talk Sonos Products

Hi,I wanted to ask if in the near future there will be additional sound modes that can be selected such as: sports, music, etc., since for example in sports broadcasts I would like to hear the audience more than the commentator. If not, can I play with the settings to get a sound profile similar to what I listed above about sports mode? I currently have a Beam gen 2 and plan to buy two One SL. Thanks

Often get this message on my iphone while listening to music! This happens when network is working fine, wifi is good on phone and other devices, etx - nothing changed, then, “unable to connect.” And I can't stop the music or adjust volume. Fix is to reboot everything over and over. System is Play:1

Hi AllI have a dedicated home theatre room in our home and am setting up the surround sound with sonos.i will buy an arc, 2 play 1’s for rears and the sub.  The room has a cat5 connection to a router which connects to the modem.I am wondering how best to set up the wifi in that room as a dedicated new network just for the home theatre components.  I dont want it to connect to the rest of the home.I am not very savy when it comes to wifi.  I was thinking of setting up a WAP in the room which connects to the router and will broadcast a dedicated wifi signal : named Theatre room.  Then have all the sonos products in the room use this wifi network.  Will that work? any recommendations on which WAP to use?  is there a better setup that i should consider? Thanks for your help.

I’ve suddenly lost sound on my Beam Gen2. I was watching some content on my Apple TV 4K and all was OK, but found I couldn't adjust the volume using the Apple TV remote, when pressing +/_ the volume didn't change and the text ‘Home Theatre -/+’ didn’t appear on the TV screen. However I could adjust the volume when using my Sky Q remote and the volume text did appear on my TV screen.When I finished watching the programme I got no sound at all so I turned off the Apple TV 4K, and found I have no sound via Sky Q either. When pressing the volume buttons on my TV remote and Sky Q remote I get the volume text appear on my TV screen, but nothing happens, no sound at all.When using the SONOS app on my iPhone I can slide the volume bar along but still no sound from my Beam and no volume text appears.When I ask “What volume is Sonos” she speaks back to me via the Beam saying “This device is at volume 1”.I have pressed the volume buttons on top of the Beam but nothing. I have a solid white light 

Hi there, long time listener, first time enquirer. I’d like to place my Sonos One SL speaker on built in book shelves, only problem is that neither side of the plug can be squeezed between the wall and back of the shelf (there are a few centimeters to play with though). I’ve come up with another one of my brilliant(?) ideas - based on an old conversation on here - to cut the plug off, fish the cord behind the shelf system and reattach a plug to the end.I’m hoping I just have to find the right plug - I believe I just need something that will accommodate a 3watt, 120volt, 15amp speaker? I think this is my only question. Other than am I going to burn my block down?Any insight and suggestions welcome and appreciated - thanks in advance!

I have some old components, so can’t upgrade to S2. On the S1 app, when trying to ‘add a service’, I get a message “App update needed.” Does “update” mean upgrading to S2, or is it just a new version of S1? In other words, how do I add additional services to S1 without updating to S2?

Picked up a Gen 2 lamp yesterday.  Can someone confirm if it is S2 only or can be downgraded to S1 to work with my other speakers please? It is not clear on the compatibility list, there is no Gen 1 or 2 noted against the lamp. I don’t want to set it up if I need to return it. ThanksChris

I have a Sonos Beam (Gen 2) and 2 x Play 1’s setup as a surround sound system in my TV room that works very well.They all connect wirelessly to an Ubiquity Access Point that is hard-wired to a Router that is directly connected to the Internet.I am trying to connect my new Sonos ONE (Gen2) as a standalone system in another part of the house wirelessly to another Ubiquity Access Point that is also hard-wired to the SAME Router. Both Access Points have different SSID’s as they are far apart and the one cannot “see” the other.During the new setup process the Sonos S2 App immdiately picks up the new Sonos ONE and the installation went well up to the point where the App decides to connect the Sonos ONE wirelessly to the existing Sonos System’s SSID which will obviously not work as it is too far away.PS: When I attempt to configure the new Sonos ONE my Smart Phone (Android Ver 12), I am wirelessly  connected to the SSID in the new part of the house where I want to use it as a standalone syste

I have upgraded my TV sound system and now have a redundant playbar and a pair of play 1s. I have configured as a surround sound system in another room.Is this the best way of using them for audio? 

I just  updates from S1 to S2. Glad that I can turn off some ancient protocols on my NAS. But one thing seems weird to me. The S2 app itself seems super ugly. Maybe it’s only supposed to run on a phone? (I’m on an iPad).It’s strange to me that the player is this brownish color (see uploaded screen). And the player part doesn’t change with light mode and dark mode. It’s always this brown. Also, the library access pages seem kind of ugly. In the default skin they are like gray on gray. What’s up? Am I doing something wrong?  

I've had a Sonos system for a number of years now, and have upgraded to Sonos S2 products. I have had a Port, Amp  and five for a couple of years. I have recently added ceiling speakers in our new extension. These have little or no bass coming from them,even at maximum level of bass. Does anyone have an idea about what I could be doing wrong?  

How do I use s1 app?

I’m just about pulling my hair out with my Sonos and 77C14.I have a Playbase, two One’s and a 3rd Gen Sub running off Optical Out. Always works, never a problem until today. Nothing from any source will play in 5.1, says Stero/PCM in the Sonos App. Tried my Sky Q box, ATV 4K, and even the on TV streaming with the TV displaying that the output is in the correct DD 5.1 or Atmos etc.Tried different HDMI cases, just in case, tried a different Optical cable, still the problem persists. Read 1000 different solution and tried everything I can find/think of. Anyone have a clue please as it’s doing my head in. 

I one travels and streams stored music from their phone why can they not pair 2 raom portable speakers via the phone or why can’t the speakers have a TWS mode like my little 29 dollar Olitek speakers These little speakers will pair with each other and work in stereo separation mode You would think 179 dollar speakers would do this

I currently have an Arc set up using an ARC converter with Apple TV HD, 2 One SL’s and a sub set up over the Wi-fi. I’d like to set that as the default for all types of media from the Apple TV however this seems to be a gap, or I’m missing something. TV is a 1 year old 75in Samsung.

I bought a Symfonisk from IKEA and was stunned to see the setup process asking for activating location services. Especially when it already connects to the device through bluetooth.I’ve already filed for a return but if there’s a way to do the setup without location services I’d cancel it…That’s a shame that they make it compulsory; I have only one device and it makes no technical sense at all. Tere

Want to connect Devialet phantom gold to sonos - how do you do this

Wanting to create a mini home theatre but I'm not sure how to connect the Sonos amp to the arc. I know I can group them through the app, but I'm looking to sync them like the sub syncs to the arc. Any tips?

To the old-schoolers out there like myself clinging on to v8.4 (for reasons of old hardware), it seems finally to have been killed by MacOS Monterey (at least on the desktop app) as Sonos now longer responds: I am restricted to the iOS app only and am kicking myself for updating my OS. If anyone knows of a setting or hack to bring it back to life, please let me know. My 3rd party MBS app still works (although not properly).If I were to update my Sonos version does anyone know which is the latest version of the system to definitely work with an S1 (not S2)? Do I even have a choice?Thanks! 

I’m looking to get a subwoofer for my beam gen 2, but I keep reading about the mini sub Sonos will allegedly release later this year, according to ARS Technica:https://arstechnica.com/gadgets/2022/08/want-a-cheaper-sonos-subwoofer-youll-have-to-wait-even-longer/This system will be placed in a room that’s about 10’x10’, so the gen 3 at full price seems overkill, but what are my options? If I get a used gen 2 at a good price, then maybe it’ll be worth it.  I’d like to get a mini sub version, but who knows when or even if it’ll actually release. What do you all suggest? 

In the auto trueplay info it quotes:If you’ve added the Google Assistant to Move, Auto Trueplay will be disabled when Move is in Bluetooth mode Is this also the case for Alexa? Or when voice control is turned on? Or is this only specific to Google Assistant? PLS HELP LOL

I’ve been using Sonos for 16 years (one of their first users.) I’ve purchased close to 50 Sonos devices. I’ve been complaining about the UI for 15 years. It’s horrible. Performing simple actions like opening the equalizer requires 5 minutes of discovery every time you want to use it. Why don’t the navigation icons at the bottom of the app have labels. Why does the screen for selecting rooms/devices have the title “System”.  Why is the icon in the navigation bar for this function totally unrelated to the function. Why is the setting for Alarms on the screen for selecting rooms. Why are there three separate icons  (search, favorites and browse) in the NavBar for selecting Music. Why are the playback controls hidden in the collapsed now playing screen. Setting up a new AMP…...What kind of imbecile would require a user to input a code into the app when installing a new device that’s written in illegible characters (requires a magnifying glass) on the back of the device, and only let the us

I have set up an TV in my bedroom. The room is large and I would like speakers closer to my bed so I don’t wake up chidren. Can I use a Ray soundbar turned low/off and have two One speakers next to the bed (left and right)? Thank you

LONG time Customer with legacy components (Connect, ConnectAmp, Play1) that work just fine within Sonos S1 App - Don’t want, need or can afford to upgrade equipment.But thinking about adding a Sonos Beam gen2 soundbar - How do I integrate this product into my current system? Would separate S1 & S2 Apps work? Other better solutions?Sonos has been a great system but feeling a little left behind or forced to change... Thanks,BobJ

Can the Sonos Arc display the volume connecter to a Sony A95k thru the e-Arc HDMI port??