Talk Sonos Products

Inherited a Sonos Playbase, but i don't know how to set it up. Any help is welcome. I do have it working with a Sony TV, but cant seem to get it connected to the wifi. i do have the ability to plug it into ethernet.

Hi.  I have been using my S1 App for quite some time now as the majority of my system is quite old.  However I have recently been gifted a new Roam SL which is S2 compatible only.  Now, I know I can split the system for S1 and S2 systems (and if I have read it correctly, it is really only my Play 5 that won’t work with the new S2 app) and I am happy to set up two systems.  However my question is this.  Can the speakers that I move across to the S2 app (Play 1s, SYMFONISKs, Playbar) also be added back into the S1 app?  IN other words, when I use my Play 5 with my turntable, can I have those S1 compatible speakers on both SONOS systems?

Bonjour je souhaite connecter ma tv à mon ampli amp connect. Est il possible de relier la tv au départ de la sortie optique de la tv à un convertisseur audio numérique vers analogique pour se rebrancher a l'ampli au RCA. Est ce que ca fonctionnerait, le son pourrait il aller sur les enceintes?Cdt 

With the last update, the sound on my Port has changed.I use the analog outputs with variable volume control and uses the EQ and loudness and the Port is connected directly to a power amplifier, with large floor speakers.I don't have an Arc or Beam, but to me it sounds like Port now have the same Enhanced Clarity sound profile !I am not satisfied with this because I believe a product like the Port should not add a sound signature to the sound, it should play with a complet neutral sound.I can understand Sonos will have a sound signature on their speakers, but not on the Port.I think it must be a mistake, that this sound change update, has been sent to the Port. 

I have an old TV that doesn’t pass through 5.1 sound through ARC.(Yes, time for upgrading TV, but let’s not get into that here.)I noticed that some of other brands’ soundbars have HDMI input and output, which will solve my problem.Does any of Sonos’ soundbars have HDMI input and output?I’ve done some research and it doesn’t look like they do. Want to confirm.

Hello everyone,I am the owner of a 65-inch Samsung RU8000 (2019 edition). I would like to buy a Sonos Beam (Gen 2) to experience a better audio and the Dolby Atmos experience.The soundbar will be connected through HDMI ARC.Before buying, I would like to understand:1) The compatibility between my TV and the soundbar: are they fully compatible? Will the soundbar turn on automatically when I turn o the tv? Can I control the soundbar using the same TV remote?2) What are the limitations of my TV in audio terms. For this purpose, I attach you a picture found in this forum about the audio characteristics of my TV. Could you please help me to better understand what can I get from the combination of RU8000 with Sonos Beam (Gen 2)?As far I have understood, I can get dolby atmos only from Netflix and Prime. But what will be the "experience" with other sources (for instance, for normal TV or by using a Bluray external source)? Will the soundabar work with them?Thank you very much for any help you

I was looking at upgrading my Play3 using the upgrade programme. I added the device to the programme - but now I have changed my mind and would like to keep my play3. How do I remove this.

Hello, sonos beam does connected via the HDMI arc por to a Samsung tv ue55. Tv does not recognizes the Sonos beam. Tried to set up via the Sonos app and the test is failing. It seems the tv cannot recognize the Sonos beam.  I have connected via the optical connection and it is working, I would prefer to do it via the HDMI arc, any help? thanks in advance 

I have a 2022 Sonos Arc, Sub, 2x Rear One SL speakers in the TV Area.When grouping the Sonos Five in the kitchen or Sonos One SL in the Bedroom, both these speakers are cutting out.This only happens when listening to sound through the TV. (YouTube, regular TV channels etc).It does not happen when listening to Spotify through the Sonos app. When speaking to Sonos customer service for the 3rd time this week about the issue, the 3rd person has now confirmed it is not possible to play sound from the TV through more than the Arc, Sub and 2x SL rear speakers (5.1 surround set up).Any speakers grouped outside of the 5.1 set up will get this intermittent cutting out. I have even tried Ethernet directly into these speakers from the router. Which I suspect the Sonos Boost will replicate if purchased. Sometimes it can work without issues and sometimes it’s really bad. More so than not it is bad. Network speed here is:150mb Download (Fibre to premises)30mb Upload (Fibre to premises) Does anyone ha

I have just bought a Sonos arc to upgrade from a beam. Can I put the beam in another room on another TV, and use them at the same time to watch different channels ?

When will the Sonos app start supporting Android better?  I can't add devices on my Samsung Galaxy S20 with the most recent OS and most recent app versions as of 11/2022 but have no problem with the app on an old iPad.  It's very frustrating. 

An old TV has only HDMI IN and Digital Audio Out ports. What adapter or connection method can convert the TV sound to Dolby Atmos by connecting the Sonos Beam soundbar? Thank you for your answer.

Vivo en una casa de 3 pisos y tengo 2 dispositivos en el primero y 2 en el tercero, pero la señal de wifi del router principal no llega al tercero y por ese motivo tengo repetidores de señal wifi, pero el mismo tiene diferente nombre.hay alguna forma de que los parlantes se puedan conectar a todos los repetidores de señal y funcionen tocando la música en los 3 pisos??muchas gracias 

I would love to add a speaker outside in my backyard.  Will Roam connect to my Sonos Sound System so that whatever I am playing inside is heard outside on the Roam as well??

Bonjour Quel enceintes filaires pour un sonos Amp? je souhaite mettre 2 enceintes encastrées plafond et 2 murales pour un bar restaurant et donc la même musique sur les 4 enceintesquel puissance en watt max chaque enceinte et pour le tout?et il faut bien que les 4 enceintes soit sous 8 Ohms?Bonne journée

Bonjour, j’aimerais acheter une enceinte sonos One SL et j’aimerais savoir si cela est adapté pour l’utiliser avec un PC.  Hi, I would buy a Sonos One SL and I need to know if it is suitable for use with a PC. Thanks. 

System working fine this am & then it just stopped. Logged back in & only 1 room shows as avail. I have inside & outside. Unplugged everything & got a message to add a new net work & now I am here for 40 mins. It will not let me escape. Any assistance will greatly appreciated! 

We are working on a feature on Sonos S2 device and some of our changes are impacting Sonos S1, as the same SMAPI are getting invoked for both S1 and S2.Is there any incoming string like version or something similar that will help us distinguish between S1 and S2.

 Hi all,  My basement is currently under construction and I’m working on my surround sound system setup. The aesthetics of the space comes first - I don’t want speakers everywhere, which is part of the reason I’ll be going with Sonos. I’ve drafted a little plan and rendering outlining my intended layout and hope to get some feedback.  My current plan is the Beam, Sub Mini, and two Ones. The Samsung Frame TV is on a sort of bulkhead structure, and the beam would sit on the lower mantle part under it. I’d have the sub-mini off to the right of the TV in front of the built-in cabinets, then a One SL on a shelf behind the tv to the right at 40” off the floor, and another One SL sitting on the kitchenette counter in the corner. The CAD plan illustrates this better than I can write it out. There is a ceiling bulkhead behind the couch that comes down about one foot - is it possible to mount the speakers behind and up high on that, or do they have to be at ear level? I’m willing to compromise a

Hello Sonos Community,I have a Sonos Arc soundbar and I have no intention of getting a new set of speaker.  I’m planning to get the Pro-Ject Debut Carbon Turntable (Sonos edition), which has a built-in phono pre-amp.  How do I connect these two? Using Sonos Port (£399)? Or, should I just get Sonos Five (£499)?  Thank you. 

Porque no se oye en dolby atmos mi barra arc, si la tengo conectada por hdmi arc y mi televisor es compatible con atmos?muchas gracias

Is Sonos Boost discontinued?? I couldn't find it anymore from TC Acoustic's (the distributor of SONOS for Singapore, Malaysia and Hong Kong) website and got reply from their CS that it is no longer in production...

Why can't you get an Amp and a Port together in a set?

I have my music library on pro-level Netgear NAS, with everything in order. I have a 1 Gb LAN connection to server, so WiFi/WLAN connection problems are not applicable.Every time I get a Sonos update I apply it, get a 1101 Error, apply it again, then gets the message there is nothing to update. But Sonos is updated.However, after every update Sonos cannot access my music library anymore. Doing an “Update Music Library Now” results in an error (after a few minutes, the time varies): “//N//N is no longer available...”However, at (exactly) the same time Sonos has no problem playing the music that happened to be in the Sonos queue (the queue isn’t emptied during an update), which of course resides on exactly the same NAS with exactly the same connection details (that Sonos already has). So “technically” there are no glitches, otherwise Sonos wouldn’t even be able to access the files it is actually playing.The general advice is to remove and then restore the connection. However, if I do thi

I have Sonos S2 set up in a holiday let with 4 speakers and 4 controllers set up as bespoke Sonos controllers using old iPhones and imaze so the phones cannot be used for anything else.this setup is absolutely great and works well.I have set up an extra Sonos account only used for this location and all of the controllers are logged out of the account.However, I am still concerned that guests could fiddle with settings and break the system.It seems possible to go into system and try to downgrade to S1 for example? Is it ?Is there anything detrimental a user (who is not logged in) could do, and if so, would it not be appropriate to either hide or disable some system options unless logged in ?Most users would probably not poke around with the system settings, but setting an alarm is a useful function for example and can only be done within system, but I don’t want to invite users to dig around unnecessarily.